Voyado Service partners

Unlock the Full Potential of Voyado with WHAT/ABOUT At WHAT/ABOUT, we help you navigate the complexities of the digital landscape. With years of experience in e-commerce, omnichannel strategies, and digital transformation, we believe your organization already has the insights it needs—we’re here to guide you in the right direction. With our extensive experience in Voyado and the CXP space, we ensure you make the right decisions to create a seamless and personalized loyalty experience that aligns with your brand. Our goal is to help you maximize the value of your tools while equipping your team with the knowledge and capabilities to drive long-term success. Let’s make Voyado work for you—effectively, strategically, and to its full potential.

Beet is a full-service digital marketing agency with a specialized Marketing Automation & CRM team. We help brands integrate, implement and scale customer experiences across markets, brands and channels, from strategy and journey design to technical delivery and continuous optimization. As a Voyado partner, we combine two complementary capabilities: CRM and marketing automation together with commerce-focused personalization. By connecting customer insights, product interest and behavioural data with lifecycle communication, we strengthen the insight loop across the entire purchase-to-retention journey, turning data into more relevant experiences that drive measurable growth. We often work as an extension of in-house MA, CRM and e-commerce teams, connecting stakeholders across marketing, data and commerce to speed up time-to-value. With Beet, you get access to a full team of specialists covering strategy, analysis, technical delivery, integrations and operations plus close collaboration with Beet’s experts across other marketing channels to improve performance across the funnel. WHY it matters Because relevance drives results. When customer and product behaviour is connected to lifecycle communication, you improve the experience at every touchpoint, and continuously turn insights into actions. This helps you achieve: • Higher conversion and stronger customer experience through relevance and personalization • Increased retention and CLV through lifecycle journeys and continuous optimization • Reduced churn by improving segmentation, timing and orchestration across touchpoints • Faster time-to-value with a structured, hands-on delivery model • Scalable ways of working that support multi-market and multi-brand growth HOW we work A structured, cross-functional approach that combines strategy, technical foundations, activation and continuous improvement, tailored to your organization and pace. We support you with: • Strategy & customer experience: lifecycle mapping, goals & KPI framework, roadmap and prioritization • Technical implementation & integrations: tracking/event structure, data foundations, system integrations, QA/testing • Activation & scaling: journeys, automations, templates and rollout playbooks across markets/brands • Operations & optimization: training, governance, performance analysis and continuous improvements TRUSTED by respected brands Such as Dustin, Swedish Match, Marshall, Postkodlotteriet, LRF Media, VaccinDirekt and STIGA Sports.

We’re a niche agency specializing in Customer Experience, Loyalty and CRM - and we’re here to help you reach your goals. With years of experience both on the client side and as consultants, we don’t just talk the talk — we’ve actually walked in your shoes. From big-picture strategy to hands-on execution, we’ve got you covered. No fuzz — just a dedicated team that loves rolling up our sleeves to help you grow and succeed. We know Voyado Engage inside and out, and we can help you: • Set up marketing automations that actually work • Design seamless, personalized customer journeys • Fine-tune your processes for smarter segmentation and communication • Build loyalty concepts and incentive programs that drives real results • Design engaging and pragmatic CX and CRM strategies • Take some of the weight off your shoulders (we know how lonely it can get sometimes…) Not sure where to start? Let us do an audit to uncover gaps and, of course, the classic "low-hanging fruit." The best part? We’ll be right there with you to fix it. Also, we are kind of nice people, too!

About TRY: TRY is a full-service digital commerce and marketing agency specializing in customer-centric solutions that drive business growth. As part of the renowned TRY with more than 400 subject matter experts, we bring together technology, marketing and communication expertise to break down silos and create seamless customer experiences. Our Expertise: We offer comprehensive services across the entire digital ecosystem: • Marketing Automation & CRM: Choice of technology, strategy development, platform implementation and optimization • Digital Commerce Solutions: UX design, frontend and backend development, cloud infrastructure • Strategic Planning: Design sprints, customer journey mapping, and project management • Creative Execution: Data-driven, personalised communications across all marketing channels Voyado Partnership & Expertise: We’ve integrated Voyado Engage and Voyado Elevate for multiple ecommerce clients, connecting them via Evolve to create powerful, unified customer experiences across the entire Voyado suite. We’ve worked closely with Voyado for several years, keeping pace with their product development and new features. TRY handle everything from technical implementation and ongoing maintenance to development and strategic guidance. Our hands-on experience means we know what works, what doesn’t, and how to get the most value from your Voyado investment. Our Approach: We believe in understanding the full picture. By integrating technology, marketing, and communication expertise, we help you build better, more customer-centric digital ecommerce services that enhance engagement throughout the customer journey. Our approach ensures every touchpoint is valuable and relevant, driving both customer satisfaction and business results. Partnership That Fits Your Needs: We’re hands-on partners ready to support you at any stage of your marketing automation journey—whether you’re selecting the right technology, building a one-to-one communication and loyalty strategy, or implementing creative executions.We don’t believe in one-size-fits-all solutions. Each client has unique challenges and needs, so we tailor our working processes and collaborations to fit your company and project in the best possible way. Let’s Connect TRY operates across the Nordics and Europe with offices in Stockholm, Oslo, Bergen, and Riga. Get in touch to learn more about our services, case studies, and work processes.

At Avensia, we are experts in modern commerce. Our talented team provides businesses with tailored strategies and the most relevant technology for e-commerce, omnichannel, customer experience, and information management. With over 20 years of expertise and a team of more than 300 modern commerce specialists, we empower B2C and B2B companies across Europe, North America, and APAC to accelerate growth and achieve long-term success. Avensia has a long-standing partnership with Voyado and has delivered dozens of successful implementation projects. Not only do we know the Voyado platform inside and out to ensure it works in perfect harmony with your commerce tech infrastructure. Our team also include CX and loyalty experts to ensure you’ve got the strategy, processes and organization in place to be a winner. With Avensia as Your Voyado Partner You’ll Get: • Strategic advisory in customer experience, loyalty and engagement • Voyado implementation expertise including certified consultants • Tailored configuration, change management and training unique to your business needs • UX design support to ensure communication assets are developed according to UX best practices and your brand guidelines • Pre-packaged connectors to our proven e-commerce frameworks Avensia Nitro and Avensia Excite Our experts have extensive experience of working hands-on in Voyado. We’ll help you set up new marketing automations, create seamless customer journeys and optimize internal processes for customer segmentation and communication. Not sure where to start? Let our team conduct a customer experience audit to uncover gaps and identify areas for improvement. Learn more at avensia.com

IDHL's team of experts across the UK and US is dedicated to accelerating growth through digital performance marketing, web and ecommerce solutions, and data intelligence. IDHL deliver integrated strategies to drive tangible business outcomes for their clients.

XSARUS is a digital commerce agency with a top position in the Benelux market. We help manufacturers, wholesalers and retailers to realize omnichannel e-commerce at the highest level. We do this with an integrated view that shapes the digital transformation of our customers.

Frend is a leading full-service eCommerce agency, building scalable platforms for small and medium-sized businesses. Since 2012, we have been a trusted, long-term partner, helping our clients maximize the value of their eCommerce sites, CMS, technical architectures, CRM, loyalty programs, and marketing automation efforts. We are proud to have Holzweiler as a mutual client with Voyado Engage, where Frend has played an active role in driving their strategic work around loyalty and customer engagement.

We are not like the other agencies. Obsidian Digital is one of the leading Danish digital marketing agencies. Here we specialize in strategy and execution through marketing channels such as Marketing Automation, Google, Facebook, LinkedIn, CRO, SEO and more. Thereby, we have a broad understanding of all digital platforms and can draw on experience like no other. You are part of the process! To obtain personalized and optimal email marketing, we will sit down with you and go over every aspect of your business and your goals, whilst our team of experts field any questions you may have. We make it a top priority to keep your email marketing relevant and up to date, keeping customers engaged by building trigger-based emails that remain relevant to your brand. At Obsidian Digital we are dedicated to performance and optimization and specialize in using Voyado to help businesses grow and build stronger customer relationships. We are working with SME’s looking to expand through segmented and data-driven email marketing, and large corporations who want to exploit the power of marketing automation. We are a performance agency with a holistic approach to people and data. ROI is our DNA and what we want to be measured on.

We build unforgettable online experiences for the world’s leading fashion and lifestyle brands. Redefining the future of digital commerce. WHO WE ARE Award-winning, creatively led digital commerce agency who create bespoke solutions for fashion, beauty & lifestyle brands with offices in London & Auckland. A global team of developers, designers, strategy experts and project managers, our mission is to redefine the future of digital commerce. WHY WORK WITH US We believe that digital success is led by creating unforgettable experiences that build an emotional bond between customer and brand. We work alongside your team to craft a first-class digital experience for your customers that will deliver results and drive growth. Our extensive experience working with luxury and premium brands allows us to understand the needs of your business and customers. DESIGN One of the key reasons brands choose to work with Limesharp is due to our design and customer led approach. Founded in 2006 we have consistently demonstrated a unique ability to bridge the gap between design and technology. Every brand and business is unique which is why we take a bespoke approach to design which is reflected in our diverse portfolio of work. STRATEGY Our extensive experience in digital commerce has given us exposure to brands and businesses at different parts of their journey from fast growing brands in their infancy through to established, global brands. Our team of strategists are able to formulate 12 - 24 month roadmaps across each digital commerce channel with results driven actions at the core. To formulate strategic roadmaps we carry out extensive customer and brand research that delivers actionable insights. Data plays a crucial role in providing us with the necessary information to deliver positive change but when this is paired with creatively driven brand experiences we are able to forge emotional brand connections. TECHNOLOGY We actively promote an agnostic approach to designing technical solutions. Modern SAAS platforms free brands from technical debt and scalability challenges resulting in a greater focus towards growth. We have experience and expertise in helping brands select, implement and integrate these products to achieve business requirements.

TCOG is a Trusted Microsoft Dynamics ERP partner with a strong focus on the Fashion, Retail, Hospitality and Industry business. What sets us apart is our unique proposition: combining (Fashion) wholesale and retail functionalities into one central solution. With more than a hundred dedicated employees spread across offices in Turnhout, Merelbeke, and Nieuwegein, we are working on the software of today and the future.

Leaf is a technology and data science company delivering performance intelligence solutions for next-gen ecommerce brands. Through a hybrid of hands-on expertise and our solutions Signal & Answers, we power superior decision-making and paid media spend efficiency for brands like ThruDark, SURI and DASH Water. We’re headquartered in the UK with a remote team that extends from Costa Rica to Jakarta, giving us 24hr coverage, many languages & glocal knowledge.

At Bright IT, we craft outstanding websites and e-commerce platforms by seamlessly blending strategic vision, innovative user experiences, and transformative technology. Our partnership with Voyado aligns perfectly with our mission to help you establish modern digital ecosystems—laying the foundation for stronger and more impactful relationships with your clients and business partners. Together, we enable businesses to elevate their customer experiences and unlock their full potential. We go beyond simply building solutions—we create digital products that are scalable, efficient, and reliable. With an engineering mindset at our core, we approach every project with precision, solving complex challenges and delivering solutions designed to stand the test of time. What sets us apart is our commitment to long-term partnerships. Our cross-functional teams work collaboratively with clients to ensure shared success, fostering a seamless, client-centric process every step of the way. Why Choose Bright IT? • Versatility & Expertise: Our software engineering team is as adaptable as a Swiss army knife—exceptional in both frontend and backend development, and always ready to tackle the most complex challenges with precision. • Global Rollout Experience: With extensive expertise in launching solutions worldwide, we ensure smooth, region-specific implementations, helping businesses expand effortlessly into new markets. • Seamless Integrations: Leveraging over 17 years of experience, we integrate third-party platforms—such as DAM, PIM, CRM, ERP, or payment systems—into your digital ecosystem with precision and efficiency. • Performance & Scalability: Our solutions are built to deliver exceptional customer experiences and grow alongside your business, no matter how ambitious your goals. • Security & Compliance: As an ISO 27001-certified company, we prioritize security and compliance, ensuring your digital assets are protected and meet the latest industry standards. • Future-Ready Platforms: Using headless and composable architectures, we design platforms that are not only built to last but also equipped to adapt to continuous change, making them future-proof and highly scalable. Bright IT is your trusted partner in delivering cutting-edge digital solutions that empower businesses to grow, innovate, and thrive in today’s fast-paced digital landscape.

We are an award-winning Shopify & Shopify Plus agency who help ambitious brands across the world make profitable ecommerce websites. As Shopify experts, we craft ecommerce solutions that engage customers and build with cutting edge Shopify technology to help merchants reach their strategic objectives.

At PHPro, we build and support complex e-commerce platforms and custom web applications — always with full technical ownership. We also offer technical consultancy: experienced specialists who temporarily or permanently strengthen your team with the same expertise and dedication as in our own projects. Clients choose us for our unmatched transparency around scope, planning, and budget, and for the way we actively involve their team throughout the entire process. With more than 60 in-house experts, 15 years of experience, and a broad portfolio of certified partnerships including Magento, Adobe Commerce, Hyvä, Sulu CMS, Marello, and OroCommerce, we deliver digital solutions and team augmentation that are reliable, scalable, and future-proof. Always with a personal touch.

Geta is a leader in comprehensive e-commerce solutions, employing eight Optimizely Most Valued Professionals (OMVPs) and collaborating with Optimizely for over a decade. Our expertise extends to platforms like Microsoft Dynamics and InRiver PIM, and we provide omnichannel/OMS solutions in partnership with Omnium. At Geta, we focus on commerce solutions that integrate physical and digital interactions. As a full-service partner, we support every phase of your online shopping success—from planning and execution to achieving your goals. Our team consists of consultants, designers, developers, marketers, and technical solution managers who approach each project with a holistic understanding. With Geta, you can trust that we will help you create scalable solutions that are built for the future.

Itonomy is an e-commerce specialist focused on developing solid, seamless, and innovative online experiences — strategies that add real value and support sustainable growth for their partners. As an omnichannel expert, Itonomy ensures that every touchpoint is perfectly connected, with the fusion of online and offline worlds playing a key role in their strategic approach.

Vaimo is one of the world’s most respected experts in digital commerce and customer experiences. For us, experience is everything. It is at the heart of all we do, and we are leading the way in delivering on it in these fields: • Digital Commerce • Content Management • Data Management • Insights & Activation As a full-service digital experience agency, we deliver consulting, design, development, support, and analytics services within all four fields. We are a global partner with a local presence, focused on cultivating close, long-term relationships with our clients. We work with brands, retailers, manufacturers, and organizations all over the world and have over 650 employees based in offices in more than 15 markets across EMEA, APAC, and North America.

norisk Group is an e-commerce agency that designs digital shopping experiences and continuously expands them with a focus on the market. As a full-service partner, it combines the three core areas of commerce, online marketing and brand strategy. This combines technological excellence, data-driven campaigns and strategic brand management into a holistic approach – for digital solutions with clearly measurable success. In the field of e-commerce, the norisk Group implements online shop solutions based on Shopware and OXID and integrates them seamlessly into systems such as CRM, PIM, ERP and DAM. The online marketing unit complements the portfolio with cross-channel strategies – from performance marketing, SEO and SEA to programmatic advertising, social media advertising and email marketing. The Brand Strategy unit combines brand management, UX/UI design and campaigns to create digital flagship stores and experiences. Over 80 experts work at the Munich office and remotely for leading retailers such as Lodenfrey, Sporthaus Schuster, Dibbern, Bettenrid and Betty Barclay, as well as for B2B-oriented manufacturers such as Nitras and Baywa RE. In addition, norisk develops tailor-made strategies, for example for the Goethe-Institut, to support its entry into international markets. The agency was named Agency of the Year at the Shop Usability Awards in 2019 and 2024, and in 2023 it won the overall title of the year with its Sporthaus Schuster relaunch project. Since 2020, norisk has been part of the German-Swiss MYTY Group, which brings together strategy, technology, creation and marketing under one roof with over 800 experts across Europe.

Forte Optimize is a digital marketing agency focusing on Growth Marketing, meaning helping our clients to generate more traffic to their digital channels. Forte Optimize help our clients with optimization for organic traffic, paid marketing and 1:1 communication with more relevance for each customer to increase conversions. We have a strategic approach to how we advice and help our clients to succeed.