Voyado Service partners

At Web2Media, we are a full-service digital marketing agency with a comprehensive approach to helping businesses succeed in the digital landscape. Our team of over 75 specialists brings expertise across key areas such as SEO, paid media, social media management, and marketing automation. We focus on creating customer-centric solutions, combining strategic insights with the latest technology to drive results. With Voyado, we specialize in retail automation, enabling brands to deliver highly personalized, omni-channel experiences that take the customer experience to new heights through loyalty and engagement across all touchpoints.

Through marketing, tech, and innovation, NoA secures customer-driven growth for your business. We strengthen and expand your customer base, make them more loyal, and make sure that they contribute to your success and profitability. All of which is accomplished through collaboration – with you and across our capabilities.

Grafikr is a leading e-commerce agency located in Denmark working with the most ambitious fashion and lifestyle brands.

XSARUS is a digital commerce agency with a top position in the Benelux market. We help manufacturers, wholesalers and retailers to realize omnichannel e-commerce at the highest level. We do this with an integrated view that shapes the digital transformation of our customers.

At Bright IT, we craft outstanding websites and e-commerce platforms by seamlessly blending strategic vision, innovative user experiences, and transformative technology. Our partnership with Voyado aligns perfectly with our mission to help you establish modern digital ecosystems—laying the foundation for stronger and more impactful relationships with your clients and business partners. Together, we enable businesses to elevate their customer experiences and unlock their full potential. We go beyond simply building solutions—we create digital products that are scalable, efficient, and reliable. With an engineering mindset at our core, we approach every project with precision, solving complex challenges and delivering solutions designed to stand the test of time. What sets us apart is our commitment to long-term partnerships. Our cross-functional teams work collaboratively with clients to ensure shared success, fostering a seamless, client-centric process every step of the way. Why Choose Bright IT? • Versatility & Expertise: Our software engineering team is as adaptable as a Swiss army knife—exceptional in both frontend and backend development, and always ready to tackle the most complex challenges with precision. • Global Rollout Experience: With extensive expertise in launching solutions worldwide, we ensure smooth, region-specific implementations, helping businesses expand effortlessly into new markets. • Seamless Integrations: Leveraging over 17 years of experience, we integrate third-party platforms—such as DAM, PIM, CRM, ERP, or payment systems—into your digital ecosystem with precision and efficiency. • Performance & Scalability: Our solutions are built to deliver exceptional customer experiences and grow alongside your business, no matter how ambitious your goals. • Security & Compliance: As an ISO 27001-certified company, we prioritize security and compliance, ensuring your digital assets are protected and meet the latest industry standards. • Future-Ready Platforms: Using headless and composable architectures, we design platforms that are not only built to last but also equipped to adapt to continuous change, making them future-proof and highly scalable. Bright IT is your trusted partner in delivering cutting-edge digital solutions that empower businesses to grow, innovate, and thrive in today’s fast-paced digital landscape.

Frend is a leading full-service eCommerce agency, building scalable platforms for small and medium-sized businesses. Since 2012, we have been a trusted, long-term partner, helping our clients maximize the value of their eCommerce sites, CMS, technical architectures, CRM, loyalty programs, and marketing automation efforts. We are proud to have Holzweiler as a mutual client with Voyado Engage, where Frend has played an active role in driving their strategic work around loyalty and customer engagement.

Beet is a full-service digital marketing agency with a specialized Marketing Automation & CRM team. We help brands integrate, implement and scale customer experiences across markets, brands and channels, from strategy and journey design to technical delivery and continuous optimization. As a Voyado partner, we combine two complementary capabilities: CRM and marketing automation together with commerce-focused personalization. By connecting customer insights, product interest and behavioural data with lifecycle communication, we strengthen the insight loop across the entire purchase-to-retention journey, turning data into more relevant experiences that drive measurable growth. We often work as an extension of in-house MA, CRM and e-commerce teams, connecting stakeholders across marketing, data and commerce to speed up time-to-value. With Beet, you get access to a full team of specialists covering strategy, analysis, technical delivery, integrations and operations plus close collaboration with Beet’s experts across other marketing channels to improve performance across the funnel. WHY it matters Because relevance drives results. When customer and product behaviour is connected to lifecycle communication, you improve the experience at every touchpoint, and continuously turn insights into actions. This helps you achieve: • Higher conversion and stronger customer experience through relevance and personalization • Increased retention and CLV through lifecycle journeys and continuous optimization • Reduced churn by improving segmentation, timing and orchestration across touchpoints • Faster time-to-value with a structured, hands-on delivery model • Scalable ways of working that support multi-market and multi-brand growth HOW we work A structured, cross-functional approach that combines strategy, technical foundations, activation and continuous improvement, tailored to your organization and pace. We support you with: • Strategy & customer experience: lifecycle mapping, goals & KPI framework, roadmap and prioritization • Technical implementation & integrations: tracking/event structure, data foundations, system integrations, QA/testing • Activation & scaling: journeys, automations, templates and rollout playbooks across markets/brands • Operations & optimization: training, governance, performance analysis and continuous improvements TRUSTED by respected brands Such as Dustin, Swedish Match, Marshall, Postkodlotteriet, LRF Media, VaccinDirekt and STIGA Sports.

ROIROI is a commerce agency built for the AI era. We deliver profitable growth for consumer brands by connecting design, development, data, marketing and AI. We deliver profitable growth for consumer brands by connecting design, development, data, marketing and AI into a single commercial engine. Most brands are caught between agencies not built for the future and AI consultancies that don't understand commerce. We bridge the gap between both. We work with ecommerce directors, marketing managers, CTOs and founders inside mid-market consumer brands. Every engagement starts with discovery - we unpack where your business is, where it needs to be, and how we'll get there. Our capabilities span design and development, performance and retention marketing, data infrastructure and AI implementation. We don't optimise channels in isolation. We connect technology, growth, retention and data into one engine because that's where the real commercial gains are. We have deep roots in commerce infrastructure - one of our founding agencies helped build Centra. That keeps us grounded in what actually works, not what the industry assumes.

TCOG is a Trusted Microsoft Dynamics ERP partner with a strong focus on the Fashion, Retail, Hospitality and Industry business. What sets us apart is our unique proposition: combining (Fashion) wholesale and retail functionalities into one central solution. With more than a hundred dedicated employees spread across offices in Turnhout, Merelbeke, and Nieuwegein, we are working on the software of today and the future.

We are an award-winning Shopify & Shopify Plus agency who help ambitious brands across the world make profitable ecommerce websites. As Shopify experts, we craft ecommerce solutions that engage customers and build with cutting edge Shopify technology to help merchants reach their strategic objectives.

Itonomy is an e-commerce specialist focused on developing solid, seamless, and innovative online experiences — strategies that add real value and support sustainable growth for their partners. As an omnichannel expert, Itonomy ensures that every touchpoint is perfectly connected, with the fusion of online and offline worlds playing a key role in their strategic approach.

Our consultants use a data-driven approach to help you achieve measurable growth from your existing customers. With deep CRM expertise, we provide long-term value tailored to your needs. Whether you're looking to enhance your CRM strategy or need operational support to manage campaigns and customer journeys, our insourced consultants are here to help. We combine strategic insight with hands-on execution to improve customer retention and lifetime value. By understanding your customers’ journeys, we focus on the key factors that drive real value from a retention perspective. Our services include analysis, strategic guidance, implementation, evaluation, and hands-on execution.

We build unforgettable online experiences for the world’s leading fashion and lifestyle brands. Redefining the future of digital commerce. WHO WE ARE Award-winning, creatively led digital commerce agency who create bespoke solutions for fashion, beauty & lifestyle brands with offices in London & Auckland. A global team of developers, designers, strategy experts and project managers, our mission is to redefine the future of digital commerce. WHY WORK WITH US We believe that digital success is led by creating unforgettable experiences that build an emotional bond between customer and brand. We work alongside your team to craft a first-class digital experience for your customers that will deliver results and drive growth. Our extensive experience working with luxury and premium brands allows us to understand the needs of your business and customers. DESIGN One of the key reasons brands choose to work with Limesharp is due to our design and customer led approach. Founded in 2006 we have consistently demonstrated a unique ability to bridge the gap between design and technology. Every brand and business is unique which is why we take a bespoke approach to design which is reflected in our diverse portfolio of work. STRATEGY Our extensive experience in digital commerce has given us exposure to brands and businesses at different parts of their journey from fast growing brands in their infancy through to established, global brands. Our team of strategists are able to formulate 12 - 24 month roadmaps across each digital commerce channel with results driven actions at the core. To formulate strategic roadmaps we carry out extensive customer and brand research that delivers actionable insights. Data plays a crucial role in providing us with the necessary information to deliver positive change but when this is paired with creatively driven brand experiences we are able to forge emotional brand connections. TECHNOLOGY We actively promote an agnostic approach to designing technical solutions. Modern SAAS platforms free brands from technical debt and scalability challenges resulting in a greater focus towards growth. We have experience and expertise in helping brands select, implement and integrate these products to achieve business requirements.

Geta is a leader in comprehensive e-commerce solutions, employing eight Optimizely Most Valued Professionals (OMVPs) and collaborating with Optimizely for over a decade. Our expertise extends to platforms like Microsoft Dynamics and InRiver PIM, and we provide omnichannel/OMS solutions in partnership with Omnium. At Geta, we focus on commerce solutions that integrate physical and digital interactions. As a full-service partner, we support every phase of your online shopping success—from planning and execution to achieving your goals. Our team consists of consultants, designers, developers, marketers, and technical solution managers who approach each project with a holistic understanding. With Geta, you can trust that we will help you create scalable solutions that are built for the future.

THREE.E is an e-commerce and marketing consultancy supporting companies in building and scaling sustainable digital businesses. With strong inhouse experience from leading e-commerce organizations, THREE.E combines strategic advisory, hands-on execution and team enablement to deliver measurable business results.

Digital Flagship Stores for iconic brands of today and tomorrow. Grebban design and build digital flagship stores, known for extraordinary e-commerce design (platform and tech partner agnostic), as the No. 1 Centra agency in the world, and for exceeding expectations. We’re proud to be the No. 1 Centra agency globally, with 100+ specialists and 50+ Centra implementations. But our expertise doesn’t stop there — we’re also trusted specialists in Shopify (Shopify Plus Partner) and Norce (for multi-brand and B2B models), helping brands choose and scale the right platform based on their business model and ambition. We’ve developed GrebCommerce™, a proven headless accelerator for Centra and Norce used by 50+ brands. It offers faster time-to-market, lower cost of ownership, and a scalable architecture built to handle millions of orders. With GrebCommerce™, you invest in what’s unique to your brand — not in building the basics from scratch. Voyado Elevate and Voyado Engage are both ready-made integrated to GrebCommerce™. We are recognised globally for our expertise in e-commerce design and digital flagship art direction, helping brands turn their vision into exceptional customer experiences. Our design offering is often bundled with our technology services, but also frequently provided as a standalone service, as it is platform and tech agency agnostic. Grebban is also a strategic partner for loyalty and CRM implementations. With our offering Grebban Flagship Loyalty™, we help brands set new, innovative standards and build their pathway to loyalty together with Voyado Grebban serves both enterprise clients and startups with quality and ambition. We act as experts, consultants, producers or full-stack agency depending on your need and choice. Cross-agency, or by our own. With our global experience and scale, we are used to enterprise-level complexity, program management and delivery. Let’s build your digital flagship store — and take your brand to the next level. Grebban has offices in London, Stockholm, Gothenburg, Copenhagen and Oslo.

digital dna is a boutique consultancy specializing in retail technology transformation. As vendor-agnostic advisors, we operate exclusively on our clients' side to deliver measurable business outcomes. Our expertise: • Closing operational capability gaps in retail organizations • Guiding strategic vendor selection processes • Managing end-to-end implementations from planning to go-live • Orchestrating external partners including technology vendors and system integrators What sets us apart: Our dedicated change management and organizational design practice ensures that technology investments translate into lasting organizational transformation and ROI. Select clients: Birkenstock, Canyon, Deichmann, REWE

At Avensia, we are experts in modern commerce. Our talented team provides businesses with tailored strategies and the most relevant technology for e-commerce, omnichannel, customer experience, and information management. With over 20 years of expertise and a team of more than 300 modern commerce specialists, we empower B2C and B2B companies across Europe, North America, and APAC to accelerate growth and achieve long-term success. Avensia has a long-standing partnership with Voyado and has delivered dozens of successful implementation projects. Not only do we know the Voyado platform inside and out to ensure it works in perfect harmony with your commerce tech infrastructure. Our team also include CX and loyalty experts to ensure you’ve got the strategy, processes and organization in place to be a winner. With Avensia as Your Voyado Partner You’ll Get: • Strategic advisory in customer experience, loyalty and engagement • Voyado implementation expertise including certified consultants • Tailored configuration, change management and training unique to your business needs • UX design support to ensure communication assets are developed according to UX best practices and your brand guidelines • Pre-packaged connectors to our proven e-commerce frameworks Avensia Nitro and Avensia Excite Our experts have extensive experience of working hands-on in Voyado. We’ll help you set up new marketing automations, create seamless customer journeys and optimize internal processes for customer segmentation and communication. Not sure where to start? Let our team conduct a customer experience audit to uncover gaps and identify areas for improvement. Learn more at avensia.com

We guide retailers and wholesalers overcome their e-commerce growth ceiling. About SCAPE The e-commerce market is maturing, bringing about various developments such as scaling up, increasing customer expectations, and the entry of international players into the market. Additionally, the pace of change is accelerating. Organizations are noticing that: • Growth is no longer automatic. • They lack sufficient capacity and seniority in-house. • E-commerce processes need improvement. • Technology has become a limiting factor. • Customer behavior is changing constantly. • Data needs to be leveraged for decision-making and optimization. SCAPE helps organizations overcome e-commerce challenges through strategic advice and hands-on guidance. We develop actionable plans, execute them effectively, and ultimately transition the project back to the internal team, empowering them with the knowledge and skills needed to sustain success. SCAPE <3 Voyado Customer data, CDP, personalisation and loyalty are important in remaining relevant in the changing customer behavior. And that's exactly why we partner with Voyado! We can assist you with your Voyado implementation and continuously developing and/or executing your customer experience roadmap (improving conversion, AOV, CLV, NPS, ROAS and more), leveraging the tool fully and creating meaningful and lasting customer relationships.

IDHL's team of experts across the UK and US is dedicated to accelerating growth through digital performance marketing, web and ecommerce solutions, and data intelligence. IDHL deliver integrated strategies to drive tangible business outcomes for their clients.