Tools that integrate
with Voyado

zenloop started as a NPS specialist and is now the platform European brands use to capture, understand, and act on the 360° voice of their customers. Instead of running multiple separate tools for surveys, reviews, reputation, and competitive monitoring, brands get one solution that brings every relevant voice around their business together. The principle behind it is simple: listen, understand, act. Listening means collecting feedback at the right moment, with NPS, CSAT, and CES surveys or custom questionnaires at every touchpoint as well as aggregating third party reviews from over 100 platforms such as Google, Trustpilot, Amazon, app stores, and marketplaces. Understanding means an AI-powered analysis that categorizes feedback automatically, spots patterns, and surfaces the real drivers of satisfaction or dissatisfaction. Everything lives in one dashboard and is analyzed by the same AI engine. The result is a complete picture of the customer experience, without tool sprawl. Acting means insights flow straight into workflows, with real-time alerts on critical issues and native integrations for Salesforce, HubSpot, Zendesk, Freshdesk, and common ticketing tools. zenloop is part of saas.group, based in Germany, and serves more than 300 brands across Europe, including Samsung, Bosch, Birkenstock, flaconi, Thalia, Douglas, and Mister Spex. Surveys are available in 99+ languages, support is local, and the platform is GDPR-native by design.

ITX Norge AS – Empowering Businesses through Advanced Communication Solutions ITX Norge AS is a leading provider of cutting-edge contact center solutions, designed to streamline and optimize customer interactions across multiple channels. Based in Norway, ITX specializes in delivering integrated communication platforms that allow businesses to manage customer service, sales, and support processes efficiently and effectively. At the heart of ITX’s offerings is a robust Ticketing, CRM and Contact Center system, which combines powerful technology with seamless integrations to core business systems. By offering a unified interface for handling phone calls, emails, SMS, social media, FAQ & AI, and chat, ITX ensures that businesses can provide consistent, high-quality customer experiences, regardless of the communication channel. With a focus on driving digital transformation, ITX Norge AS empowers businesses to automate workflows, enhance customer engagement, and achieve greater operational efficiency. Their solutions cater to a wide range of industries, including retail, telecommunications, and automotive, providing flexible and scalable tools that adapt to the unique needs of each client. ITX Norge AS also prides itself on its collaborative approach, working closely with clients to tailor solutions that fit their business goals. With a team of skilled professionals and a commitment to innovation, ITX is at the forefront of enhancing customer interaction management in the Norwegian market.

OneSignal is a proven industry leader for customer-focused brands to engage with their customers, build customer loyalty, and reduce churn. Sending over 12 billion messages per day, OneSignal scales with your business to drive measurable ROI through Mobile and Web Push, In-App Messaging, Email, and SMS.

Turn every payment into performance. Qliro is a fast-growing fintech company delivering smart, scalable payment solutions for enterprise and SME merchants – with a strong focus on e-commerce. As the strategic growth partner for modern commerce, Qliro helps merchants across Europe turn every payment experience into a driver of sales, loyalty, and long-term profitability. Through our unique Flywheel Commerce model, we build momentum across the entire customer journey and keep your customers coming back, again and again. Powered by composable technology, data-driven insights, and a customer-obsessed mindset, we don’t just power payments - we power your growth.

About Inretrn We embrace the complexities companies face with returns and reverse logistics—whether managing high volumes, handling cross-border logistics, or optimizing for sustainability—and turn these challenges into features on our platform. Technically, Inretrn is an API-driven, SaaS platform designed to streamline returns management. Our platform integrates effortlessly into existing workflows, offering automation, data insights, and full customization to meet the unique needs of every brand. Inretrn - one platform to optimize all returns With Inretrn, you only need one platform to manage returns across D2C, B2B, and multi-channel sales. This means consolidated processing for all returns, fewer logistical headaches, and significant time savings with automated decisions for repair, donation, resale, or recycling. Native best-in-class functionality Inretrn empowers brands to focus on what matters: customer satisfaction and operational efficiency. Our platform provides core functionalities tailored for returns and post-purchase experience management: Smart Digital Returns Registration * Product Routing & Destination Optimization (e.g., donation, repair, resale) * Cross-border Returns Handling & Automation * Real-time Returns Data & Insights * Circularity and Sustainability Optimization Why leading brands choose Inretrn? One platform to manage returns for all sales channels and markets International returns, with seamless cross-border logistics Built-in sustainability tools: optimize for fewer carbon emissions and more circularity Flexibility to support new return policies and initiatives quickly Customizable workflows and automation to streamline complex return processes.

Orisha Commerce, as part of the Orisha group, is a global SaaS retail solutions provider that enables seamless unified shopping experiences for customers and associates, from browsing and discovery to transaction, acquisition, and consumption across all physical and digital touchpoints. We empower retailers and brands to enhance their unified commerce execution, leading to increased long-term agility and profitability. ORP is one of the solutions within Orisha Commerce.

nShift provides a modular delivery and experience management platform, built on a network of over 1,000 carriers, that turns every stage of the shipping journey—from checkout to returns—into a source of operational efficiency, customer engagement, and revenue growth. At its core, nShift’s value comes from how each solution contributes to both logistics performance and customer experience: Checkout nShift Checkout enhances the buying moment by giving customers flexible, real-time delivery options (e.g. home delivery, pickup points, express shipping). This reduces friction and cart abandonment while increasing conversion rates and average order value. Deliver Our delivery and shipping solutions automate carrier selection, label generation, and booking across 1,000+ carriers. This reduces manual work, minimizes errors, and optimizes shipping costs while enabling businesses to scale without adding operational complexity. Track nShift Track turns routine delivery updates into branded, data-driven communications. Businesses can send real-time notifications and create post-purchase touchpoints that reduce support queries and open up new marketing and upsell opportunities. Returns nShift Returns simplifies reverse logistics with self-service flows, automated processes, and exchange options. This reduces handling costs while converting a significant portion of returns into new purchases, improving retention and lifetime value. Emissions & analytics nShift also offers emissions tracking and analytics, helping businesses measure delivery performance, reduce environmental impact, and meet sustainability requirements while gaining actionable insights into operations.

Faslet is the retail intelligence platform that increases conversion, reduces returns and eliminates missed sales for fashion brands across Europe, all from one integration.

Tings help people sell the things they don't need, and take better care of the things they own. Our goal is to end the throw-away-society by making circular choices easier for customers and valuable for retailers and brands. By retrieving past purchases from the customers email and connected loyalty programs, users are presented with a stack of all their belongings. Choose what to keep and what you might want to sell. Then Tings uses AI to make a complete ad and post it to finn.no, blocket.se, tori.fi or dba.dk.

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty.

eesii, by Bertelsmann Marketing Services, is an innovative platform that automates and optimizes the execution of personalized, trigger-based Direct Mail campaigns. By combining cutting-edge programmatic print technology with decades of expertise in delivering impactful print campaigns, eesii enables marketers to seamlessly integrate Direct Mail into their customer journeys and significantly boost conversion rates.

Walley makes payments feel effortless. We help businesses create intuitive, seamless payment experiences that drive customer loyalty and boost conversions – whether online, in-store, B2C, or B2B.

For almost 200 years Dun & Bradstreet has helped clients and partners grow and thrive through the power of data, analytics, and data-driven solutions. We are dedicated to this unique purpose and guided by important values that make us the established leader in business decisioning data and analytical insights. We combine global data and local expertise to help clients make smarter decisions! Our Mission Dun & Bradstreet helps clients grow and thrive. Our data and insights empower clients to take more intelligent actions that provide a competitive edge. Our Vision Dun & Bradstreet will create a global network of trust enabling clients to turn uncertainty into confidence, risk into opportunity, and potential into prosperity. Our Values Our values are the constant touchstone of our community; they guide our behavior and anchor our decisions. * Data-Inspired We’re passionate about the power of data. It’s at the heart of everything we do. * Relentlessly Curious We embrace the change in the world around us. We know it brings new problems to solve, new things to learn and new ways to grow. * Inherently Generous We succeed by helping others succeed. We openly share our time and talent, and we confidently welcome the help of others.

Crobox is redefining Guided Selling by transforming product content and creating engaging Digital Product Advisors that seamlessly connect customer needs with product benefits. Our solutions empower shoppers to make confident, informed decisions in a stress-free environment, backed by our deep expertise in behavioral psychology, eCommerce, and data-driven insights.

Maze is a tool for behaviour change The Maze app is the only app in the world that helps each store perform at its best with real customer feedback and local, actionable insights. Instead of one-size-fits-all strategies, stores get focused input and tailored recommendations to improve staff behaviors, increase sales and close performance gaps between stores.

Creating the world’s most loved AI chatbot AI-powered chatbots built to automate support and drive sales Our platform is built to help your team succeed with ease Automating your customer relation will only be as good as the tool that helps your team building it. Kindly is built to help your team achieve great results in no time. Its friendly user interface will empower both technical and none technical members to deploy a powerful chatbot with class leading capability in no time. Machine learning made to amaze Kindly provides LLMs and machine learning that scales with your business. Our multilingual models understands your user questions in any language, both long and short, with slang or spelling mistakes. Easy for you, and easy for your customers.

Playable is the gamification platform for marketers. We transform engagement into action, data into insight, and brand moments into measurable impact, with interactive marketing experiences that captivate and convert. Our flexible Saas platform allows marketers to create, tailor and deploy marketing gamification campaigns at scale to deliver results at every touchpoint. Powering the playable marketing of 650+ brands globally, 15 games are played every second from our platform. Founded in 2017 in Denmark, our expert teams in Aarhus, Copenhagen, Helsinki, and London inspire marketing where play means business, every day.

Front Systems is a leading provider of cloud-based point-of-sale (POS) solutions tailored specifically for fashion retailers. Their platform integrates seamlessly with other systems to offer retailers an easy way to manage inventory, sales, and customer data in real-time. By leveraging modern technology, Front Systems enables retailers to improve operational efficiency and enhance the in-store customer experience. The company's mission is to help fashion businesses adapt to the evolving retail landscape by offering tools that simplify processes and boost profitability.

SCAYLE is one of the fastest-growing enterprise commerce platforms in the world. Built by retailers for retailers, SCAYLE is a fully composable platform that’s seamlessly connected through UI. Its extensive ready-to-use enterprise feature set includes, omnichannel, marketplace capabilities, and a headless storefront accelerator. With SCAYLE, retailers can configure without coding. And code without limits. Because life’s too short for painful commerce. SCAYLE’s adaptable SaaS commerce platform is built on a headless and API-first architecture – accelerating migration and enabling flexible customization. SCAYLE’s extensive feature set includes: * Promotions * Subscriptions * PIM * Shop Management * Checkout * Order Management (DOM) All features are seamlessly connected on a next-gen UI, enabling retailers to deliver meaningful customer experiences and SCAYLE their business at the speed they want. SCAYLE is the only platform built by and for enterprise retailers. It was born out of the ABOUT YOU Group, one of Europe’s biggest online fashion stores – and still powers it today. With retail in its DNA, SCAYLE is now enabling more of the world’s leading retail brands to outperform the market. SCAYLE is trusted by industry leaders, including Harrods, Manchester United, DEICHMANN, Snipes, Pierce Group, and ABOUT YOU. With SCAYLE’s intuitive, adaptable commerce platform, they can master complexity and create the best possible customer experiences.

Gamifiera is a comprehensive platform that empowers e-commerce brands to build vibrant customer communities. Through innovative tools including reviews, user-generated content creation, gamification, and 3D avatars, Gamifiera enables authentic communication and lasting customer relationships. The platform seamlessly integrates to create cohesive, engaging experiences that drive brand advocacy and customer loyalty.

Omnium OMS is ONE centralized system that handles the entire lifecycle of an order. Order processing involves numerous components, complex requirements, and varied workflows, often managed through multiple systems. Omnium OMS simplifies this by acting as a central hub, seamlessly coordinating all facets of order management. From order creation to fulfillment, spanning online and physical retail, returns, inventory, pick lists, and shipping; Omnium automates workflows and ensures efficient handling of customer data, payments, and notifications. A True Omnichannel Enabler Effective order management is key to succeeding with your omnichannel strategy. Omnium OMS enables retailers to manage orders seamlessly across all sales channels. It integrates order handling, synchronizes inventory with ERP systems at flexible intervals, and provides real-time data on inventory, order history, and customer details. The fast search indexing capabilities allow Omnium to deliver real-time order updates without overloading the ERP system, ensuring smooth and efficient operations. Enhancing the Customer Experience with Seamless Order Fulfillment Omnium OMS helps businesses deliver on customer promises with transparency, precision, and control throughout the entire journey. It streamlines purchasing, provides real-time inventory visibility, and speeds up order processing. Automated workflows reduce errors and improve efficiency in picking, packing, and shipping, ensuring accurate and timely deliveries. With proactive support and timely updates, Omnium creates a seamless, frictionless experience at every touchpoint.

TestFreaks is the leading Nordic provider of product review solutions, with full support for moderation, translations and syndication. TestFreaks is a Google-partner, helping you maximize the value of your Google Ads.

SLACE is a Conversational Retail Platform that helps retailers transform anonymous in-store shoppers into known customers and long-term customer relationships. By connecting physical retail with digital engagement, SLACE enables brands to identify shoppers with consent, enrich first-party customer profiles and activate personalized customer journeys across the entire customer lifecycle. Through QR codes and other in-store touchpoints, SLACE captures valuable customer interactions and connects them with CRM, loyalty and marketing platforms such as Voyado. This enables retailers to unify offline and online customer data, creating a complete view of every customer while respecting privacy and consent. SLACE extends traditional customer data platforms with conversational engagement, allowing retailers to continue the customer relationship beyond the point of sale through WhatsApp and other messaging channels customers already use every day. Personalized conversations can deliver digital receipts, promotions, loyalty rewards, product recommendations, customer support and post-purchase engagement in real time. The platform continuously enriches customer profiles with behavioral signals and first-party data, enabling smarter segmentation, personalized campaigns and more relevant customer experiences. By combining customer identity, conversational engagement and real-time data activation, SLACE helps retailers increase loyalty, improve customer retention and maximize customer lifetime value. Retailers can identify anonymous shoppers, synchronize customer profiles, activate omnichannel customer journeys and measure the business impact of every interaction - from the first store visit to long-term customer loyalty. Whether the goal is customer acquisition, loyalty enrollment, digital receipts, product engagement or personalized retention campaigns, SLACE provides retailers with the tools to turn every in-store interaction into a measurable business opportunity.

SEEN is a leader in personalized, data-driven video technology, helping brands create highly engaging, individualized experiences for their customers. By integrating customer data such as names, locations, and preferences, SEEN enables brands to deliver personalized video messages that resonate more deeply with audiences, driving higher engagement and conversion rates. SEEN’s technology is designed to scale, offering seamless distribution of personalized videos to tens of thousands or even millions of recipients. Companies across industries, including e-commerce, retail, and travel, have successfully used SEEN to boost customer loyalty, increase engagement, and enhance customer journeys.

NewStore offers the world’s most scalable and globally compliant unified commerce platform, featuring the easiest-to-use, lightest tech stack for fast and flexible deployment. With its advanced omnichannel POS and branded shopping apps, NewStore enables premium retail brands to deliver exceptional customer experiences across every channel. Trusted by 85+ brands in 55+ countries, NewStore drives a 30% increase in sales through seamless transactions, personalized interactions, real-time inventory visibility, and flexible fulfillment options.

Product data management is broken. We believe there’s a better way, one that prepares you for AI, streamlines your tech stack, and saves you both time and money. Occtoo’s product orchestration engine unifies and structures all your product data from any system or source (ERP, PIM, CRM, OMS, POS etc.) and helps you to enrich, segment and activate your data across every channel. Launch products faster with the control, flexibility, and scale only Occtoo provides.

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce business deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

Movable Ink personalizes every customer engagement through automation and artificial intelligence. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and achieve the optimal customer experience. Headquartered in New York City with 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, and Australia.

The Scratcher platform is engineered for reliability, strength, and user friendliness, making enterprise-level technology available to businesses of all sizes. By presenting products or services in an interactive way, companies can engage their audience using game formats and level up their customer experience to see increased leads, higher conversion rates, and activated customers. Scratcher powers over 1000+ businesses worldwide and has executed more than 50000 gamification campaigns with an average conversion rate of 40%.

Customers 1st (C 1ST) is a game-changing POS and cloud-based platform tailored for retailers, aimed at transforming business operations and enhancing customer experiences. This all-in-one solution seamlessly integrates point-of-sale systems, inventory management, customer orders, and service tracking. By simplifying store management, Customers 1st enables retailers to concentrate on what truly matters: delivering outstanding customer experiences. With this streamlined approach, staff can devote more time to engaging with customers, building meaningful connections and driving satisfaction.