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Cow Hills Retail: Innovating Retail Technology in Europe & South Africa Cow Hills Retail is a market leader in delivering cutting-edge POS software solutions designed to meet the dynamic needs of today’s centralized, non-food retail organizations. Founded on the principles of innovation, reliability, and customer-centricity, Cow Hills provides comprehensive, scalable systems that empower retailers to optimize operations and deliver exceptional customer experiences. Best-of-Breed Philosophy Cow Hills follows a "best-of-breed" strategy, dedicating its expertise exclusively to software development while partnering with leading system integrators for hardware implementation. This focused approach allows the company to develop robust, adaptable solutions tailored to meet the specific demands of modern retail. Our Key Features: Global Expertise • Operating across Europe, South Africa, and other international markets, Cow Hills delivers solutions that cater to diverse retail sectors, including fashion, health and beauty, food, and general merchandise. Collaborative Ecosystem • Cow Hills integrates seamlessly with various retail platforms, including loyalty programs, ERP systems like SAP, Microsoft, Oracle, and NetSuite, inventory management systems, and e-commerce platforms. This compatibility ensures that its solutions function smoothly within complex retail ecosystems. Treazure Price and Promo Engine • A cornerstone of Cow Hills’ software suite, the Treazure Price and Promo Engine offers unparalleled functionality. It enables retailers to execute virtually any promotional campaign, calculate complex marketing scenarios, and ensure accurate pricing, driving both revenue growth and customer satisfaction. "Together, We Make Retail Work" • This guiding principle underscores the company's collaborative spirit and commitment to building strong partnerships. One of its most successful collaborations is with Voyado, a leader in customer engagement solutions. Together, Cow Hills and Voyado combine their strengths to deliver unmatched operational efficiency and enhanced customer experiences. Driving Growth and Transformation • Cow Hills empowers retailers to stay competitive in an evolving market by equipping them with tools to streamline operations, personalize customer interactions, and foster loyalty. From seamless integrations to unparalleled promotional capabilities, Cow Hills ensures that retailers can meet the demands of modern shoppers.

zenloop started as a NPS specialist and is now the platform European brands use to capture, understand, and act on the 360° voice of their customers. Instead of running multiple separate tools for surveys, reviews, reputation, and competitive monitoring, brands get one solution that brings every relevant voice around their business together. The principle behind it is simple: listen, understand, act. Listening means collecting feedback at the right moment, with NPS, CSAT, and CES surveys or custom questionnaires at every touchpoint as well as aggregating third party reviews from over 100 platforms such as Google, Trustpilot, Amazon, app stores, and marketplaces. Understanding means an AI-powered analysis that categorizes feedback automatically, spots patterns, and surfaces the real drivers of satisfaction or dissatisfaction. Everything lives in one dashboard and is analyzed by the same AI engine. The result is a complete picture of the customer experience, without tool sprawl. Acting means insights flow straight into workflows, with real-time alerts on critical issues and native integrations for Salesforce, HubSpot, Zendesk, Freshdesk, and common ticketing tools. zenloop is part of saas.group, based in Germany, and serves more than 300 brands across Europe, including Samsung, Bosch, Birkenstock, flaconi, Thalia, Douglas, and Mister Spex. Surveys are available in 99+ languages, support is local, and the platform is GDPR-native by design.

Gamifiera is a comprehensive platform that empowers e-commerce brands to build vibrant customer communities. Through innovative tools including reviews, user-generated content creation, gamification, and 3D avatars, Gamifiera enables authentic communication and lasting customer relationships. The platform seamlessly integrates to create cohesive, engaging experiences that drive brand advocacy and customer loyalty.

Tings help people sell the things they don't need, and take better care of the things they own. Our goal is to end the throw-away-society by making circular choices easier for customers and valuable for retailers and brands. By retrieving past purchases from the customers email and connected loyalty programs, users are presented with a stack of all their belongings. Choose what to keep and what you might want to sell. Then Tings uses AI to make a complete ad and post it to finn.no, blocket.se, tori.fi or dba.dk.

SLACE is a Conversational Retail Platform that helps retailers transform anonymous in-store shoppers into known customers and long-term customer relationships. By connecting physical retail with digital engagement, SLACE enables brands to identify shoppers with consent, enrich first-party customer profiles and activate personalized customer journeys across the entire customer lifecycle. Through QR codes and other in-store touchpoints, SLACE captures valuable customer interactions and connects them with CRM, loyalty and marketing platforms such as Voyado. This enables retailers to unify offline and online customer data, creating a complete view of every customer while respecting privacy and consent. SLACE extends traditional customer data platforms with conversational engagement, allowing retailers to continue the customer relationship beyond the point of sale through WhatsApp and other messaging channels customers already use every day. Personalized conversations can deliver digital receipts, promotions, loyalty rewards, product recommendations, customer support and post-purchase engagement in real time. The platform continuously enriches customer profiles with behavioral signals and first-party data, enabling smarter segmentation, personalized campaigns and more relevant customer experiences. By combining customer identity, conversational engagement and real-time data activation, SLACE helps retailers increase loyalty, improve customer retention and maximize customer lifetime value. Retailers can identify anonymous shoppers, synchronize customer profiles, activate omnichannel customer journeys and measure the business impact of every interaction - from the first store visit to long-term customer loyalty. Whether the goal is customer acquisition, loyalty enrollment, digital receipts, product engagement or personalized retention campaigns, SLACE provides retailers with the tools to turn every in-store interaction into a measurable business opportunity.

We are a fast-growing SaaS company leading the way in return and warranty management across the Nordics. Our mission is to transform commerce into a more sustainable and profitable future, and we are already helping leading brands and retailers boost customer loyalty, maximize profitability, and promote sustainability through innovative circular commerce solutions. Whether it’s returns, repairs, or circular initiatives, we’ve got you covered. With data-driven insights, you can optimize every step of the post-purchase journey, boosting efficiency and driving sustainable growth. An-all-in one post-purchase experience platform Get a tailored solution that optimize the purchase experiences for you and your customers, no matter how fast you scale. Partnering with us means fast ROI on every return while ensuring efficiency and sustainability at every stage. • Automated returns, exchanges, and claims • Sustainable repairs and warranty management • Circular recommerce solutions • Streamlined supplier claims management Our expertise, your success • 18M+ returns processed: With over 20 years of experience and best practices, we ensure control and transparency throughout the post-purchase experience. • Trusted by 600+ retailers & suppliers: Leading brands, retailers and suppliers rely on our all-in-one platform for sustainable growth. • Customer-centric approach: In-house development and dedicated support ensures quick customer service access. • Tailored to your needs: Our flexible platform adapts to your needs, streamlines your post-purchase process, and scales as your business grows. • Seamless integrations: Easily connect with your existing commerce stack for a seamless post-purchase experience.

Creating the world’s most loved AI chatbot AI-powered chatbots built to automate support and drive sales Our platform is built to help your team succeed with ease Automating your customer relation will only be as good as the tool that helps your team building it. Kindly is built to help your team achieve great results in no time. Its friendly user interface will empower both technical and none technical members to deploy a powerful chatbot with class leading capability in no time. Machine learning made to amaze Kindly provides LLMs and machine learning that scales with your business. Our multilingual models understands your user questions in any language, both long and short, with slang or spelling mistakes. Easy for you, and easy for your customers.

Product data management is broken. We believe there’s a better way, one that prepares you for AI, streamlines your tech stack, and saves you both time and money. Occtoo’s product orchestration engine unifies and structures all your product data from any system or source (ERP, PIM, CRM, OMS, POS etc.) and helps you to enrich, segment and activate your data across every channel. Launch products faster with the control, flexibility, and scale only Occtoo provides.

About Avarda Avarda is part of TF Bank and a leading provider of payment solutions for e-commerce in Northern Europe. With a unique white-label model, Avarda enables merchants to own and control the entire purchase journey – strengthening customer loyalty and increasing repeat purchases. Avarda manages payments for some of the Nordic region’s largest online retailers, including Boozt and Jollyroom. A fully branded buying experience. Avarda enables a buying journey that looks and feels like you—every step of the way. Cards, Wallets, BNPL—choose the mix that fits your business. Flexible and fully tailored to your needs. Keep your brand front and center - watch loyalty grow. When your brand is consistent throughout the buying journey, the experience is clear and easy. Customers return - and choose you again and again. Avarda and Voyado MemberConnect™ is an API-based solution that requires minimal development. Avarda connects directly to the merchant’s Voyado platform, instantly enrolling consumers into loyalty programs without barriers. This ensures a great experience for both merchants and consumers, enhancing brand engagement at multiple touch points. Value for Merchants & Consumers For Merchants: ✔ Collect first-party data from consumers ✔ Increase customer lifetime value ✔ Improve conversion rates For Consumers: ✔ Faster and more convenient loyalty program enrollment ✔ Personalized offers and rewards ✔ Access to exclusive benefits and promotions

We embrace brands' specific complexities around things like channels, sizes, promotions and localisation and turn them into our product road map. Technically, Centra is an API-first, composable, SaaS platform with a native best-in-class core combined with best-of-breed integrations for all other client needs. Centra - one setup to rule them all Centra clients only need one Centra setup to run all stores, markets, D2C, wholesale, outlets etc. This means only one upload and one platform per product, only one store for all markets and only one platform for all operations. This also means far fever headaches and maintenance with retrofit industry-agnostic platforms. Native best-in-class functionality Centra allows brands to focus on the customer experience and merchandising and has native business critical functionality for fashion and lifestyle brands: • Product Information Management (PIM) • Order Management • Tax Engine • Promotion and voucher engine • Localisation of sizes, pricing, language etc. • Digital Wholesale Why more than 300 brands already chose Centra? • Only one setup to run stores, markets: D2C and B2B • International by default, unlimited warehouses, currencies, price lists etc. • Unlimited localisation: local language, images, sizes, prices etc. • Flexibility = no lock-in means fast time-to-market for new initiatives/experiments • Build pixel-perfect sites: pick any design, CMS etc.

TestFreaks is the leading Nordic provider of product review solutions, with full support for moderation, translations and syndication. TestFreaks is a Google-partner, helping you maximize the value of your Google Ads.

eesii, by Bertelsmann Marketing Services, is an innovative platform that automates and optimizes the execution of personalized, trigger-based Direct Mail campaigns. By combining cutting-edge programmatic print technology with decades of expertise in delivering impactful print campaigns, eesii enables marketers to seamlessly integrate Direct Mail into their customer journeys and significantly boost conversion rates.

Orisha Commerce, as part of the Orisha group, is a global SaaS retail solutions provider that enables seamless unified shopping experiences for customers and associates, from browsing and discovery to transaction, acquisition, and consumption across all physical and digital touchpoints. We empower retailers and brands to enhance their unified commerce execution, leading to increased long-term agility and profitability. ORP is one of the solutions within Orisha Commerce.

Playable is the gamification platform for marketers. We transform engagement into action, data into insight, and brand moments into measurable impact, with interactive marketing experiences that captivate and convert. Our flexible Saas platform allows marketers to create, tailor and deploy marketing gamification campaigns at scale to deliver results at every touchpoint. Powering the playable marketing of 650+ brands globally, 15 games are played every second from our platform. Founded in 2017 in Denmark, our expert teams in Aarhus, Copenhagen, Helsinki, and London inspire marketing where play means business, every day.

Customers 1st (C 1ST) is a game-changing POS and cloud-based platform tailored for retailers, aimed at transforming business operations and enhancing customer experiences. This all-in-one solution seamlessly integrates point-of-sale systems, inventory management, customer orders, and service tracking. By simplifying store management, Customers 1st enables retailers to concentrate on what truly matters: delivering outstanding customer experiences. With this streamlined approach, staff can devote more time to engaging with customers, building meaningful connections and driving satisfaction.

Shopware delivers advanced B2C and B2B commerce solutions, equipping global organizations with the performance, agility, and scalability needed to compete at the highest level. Built on the robust security of open-source technology and architected with an API-first approach, the platform combines ready-to-deploy capabilities with the freedom to customize, extend, and innovate at speed. Shopware supports all deployment models—SaaS, PaaS, and self-hosted—giving businesses full flexibility and control over their infrastructure to align with strategic priorities. More than 50,000 companies worldwide trust Shopware to power their ecommerce operations. Leading analysts, including Gartner, Forrester, IDC, and Paradigm B2B, consistently recognize Shopware as a key player in digital commerce. With its modular infrastructure, robust partner ecosystem, and over 3,100 extensions available in the Shopware Store, the platform provides the resilience and adaptability needed to drive sustainable growth and respond to evolving market demands. Shopware also upholds the highest standards of trust and transparency, offering SOC2-certified data security, full GDPR compliance, and a publicly accessible roadmap with real-time updates, ensuring that businesses can build on a foundation of security and accountability. Founded in Germany in 2000 by brothers Stefan and Sebastian Hamann, Shopware continues to be driven by its visionary founders, who remain fully engaged as Co-CEOs. Under their leadership, the company has grown into a global presence in digital commerce, anchored by the core values that define its culture: openness, authenticity, and a commitment to continuous innovation.

Our Philosophy We believe that reliable data is the foundation for successful business operations. Our approach combines cutting-edge technology with deep industry expertise to deliver solutions that create tangible results. Innovation-Driven We continuously evolve our technologies to stay ahead of market demands and emerging challenges. Data-Driven Approach We apply advanced analytics and machine learning to unlock the full potential of customer data. Strong Relationships We build long-lasting partnerships with our clients based on trust, transparency, and shared success. Our History Valitive was founded in 2020 through the merger of three specialized companies within Alektum Group: Decidas, Itesco, and Alektum Market Information. The purpose of the merger was to combine expertise in credit information, risk management, and market analysis under one brand, offering unified and data-driven solutions to businesses. We are part of Alektum Group, a European corporation with operations in 14 countries and over 700 employees. Our Services Our services are divided into four core areas: Identity Verification and Data Enrichment We provide solutions that verify identities and enrich customer data, ensuring access to accurate and up-to-date information. Customer Data Monitoring Through continuous monitoring, we help companies keep their data current and identify changes that may impact business decisions. Credit Information and Decision Support We deliver credit reports and decision support tools that enable companies to make informed credit decisions and minimize risk. Targeted Marketing and Prospecting Our targeted marketing and prospecting services help companies identify and effectively reach potential customers. With customers across the Nordic region and Europe, we strive to be a trusted partner for companies that want to make informed and secure decisions based on high-quality data.

NewStore offers the world’s most scalable and globally compliant unified commerce platform, featuring the easiest-to-use, lightest tech stack for fast and flexible deployment. With its advanced omnichannel POS and branded shopping apps, NewStore enables premium retail brands to deliver exceptional customer experiences across every channel. Trusted by 85+ brands in 55+ countries, NewStore drives a 30% increase in sales through seamless transactions, personalized interactions, real-time inventory visibility, and flexible fulfillment options.

SEEN is a leader in personalized, data-driven video technology, helping brands create highly engaging, individualized experiences for their customers. By integrating customer data such as names, locations, and preferences, SEEN enables brands to deliver personalized video messages that resonate more deeply with audiences, driving higher engagement and conversion rates. SEEN’s technology is designed to scale, offering seamless distribution of personalized videos to tens of thousands or even millions of recipients. Companies across industries, including e-commerce, retail, and travel, have successfully used SEEN to boost customer loyalty, increase engagement, and enhance customer journeys.

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce business deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

Omnium OMS is ONE centralized system that handles the entire lifecycle of an order. Order processing involves numerous components, complex requirements, and varied workflows, often managed through multiple systems. Omnium OMS simplifies this by acting as a central hub, seamlessly coordinating all facets of order management. From order creation to fulfillment, spanning online and physical retail, returns, inventory, pick lists, and shipping; Omnium automates workflows and ensures efficient handling of customer data, payments, and notifications. A True Omnichannel Enabler Effective order management is key to succeeding with your omnichannel strategy. Omnium OMS enables retailers to manage orders seamlessly across all sales channels. It integrates order handling, synchronizes inventory with ERP systems at flexible intervals, and provides real-time data on inventory, order history, and customer details. The fast search indexing capabilities allow Omnium to deliver real-time order updates without overloading the ERP system, ensuring smooth and efficient operations. Enhancing the Customer Experience with Seamless Order Fulfillment Omnium OMS helps businesses deliver on customer promises with transparency, precision, and control throughout the entire journey. It streamlines purchasing, provides real-time inventory visibility, and speeds up order processing. Automated workflows reduce errors and improve efficiency in picking, packing, and shipping, ensuring accurate and timely deliveries. With proactive support and timely updates, Omnium creates a seamless, frictionless experience at every touchpoint.