Explore Voyado Technology Partners

Looking to collect more ratings and real reviews from real customers? Real Reviews™ by Lipscore helps retailers turn verified customer feedback into trust, visibility, and growth. Lipscore is a verified review platform where only customers with a completed purchase can leave feedback. Every review is transaction-linked, ensuring authentic, compliant reviews that both consumers and AI-powered search engines can trust. Lipscore is used by more than 1,000 retailers globally, including Kappahl, The Body Shop, Björn Borg, and Peak Performance. By removing friction from the feedback process, Lipscore typically captures 2–4 times more ratings and real reviews than traditional review platforms. This high volume of verified customer feedback builds credibility, boosts conversions, and strengthens visibility in Google and AI-powered search. Lipscore collects feedback across both online and in-store touchpoints, creating a rich and reliable data foundation. With large volumes of verified feedback, retailers gain valuable insights into customer experience, product performance, and service quality — supporting smarter decisions across the business. Lipscore integrates seamlessly with ecommerce platforms and websites, offering automated feedback requests, customization options, Google integrations, and multilingual support. All reviews are verified by design, ensuring compliance with EU consumer law and long-term trust.

ITX Norge AS – Empowering Businesses through Advanced Communication Solutions ITX Norge AS is a leading provider of cutting-edge contact center solutions, designed to streamline and optimize customer interactions across multiple channels. Based in Norway, ITX specializes in delivering integrated communication platforms that allow businesses to manage customer service, sales, and support processes efficiently and effectively. At the heart of ITX’s offerings is a robust Ticketing, CRM and Contact Center system, which combines powerful technology with seamless integrations to core business systems. By offering a unified interface for handling phone calls, emails, SMS, social media, FAQ & AI, and chat, ITX ensures that businesses can provide consistent, high-quality customer experiences, regardless of the communication channel. With a focus on driving digital transformation, ITX Norge AS empowers businesses to automate workflows, enhance customer engagement, and achieve greater operational efficiency. Their solutions cater to a wide range of industries, including retail, telecommunications, and automotive, providing flexible and scalable tools that adapt to the unique needs of each client. ITX Norge AS also prides itself on its collaborative approach, working closely with clients to tailor solutions that fit their business goals. With a team of skilled professionals and a commitment to innovation, ITX is at the forefront of enhancing customer interaction management in the Norwegian market.

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty.

SEEN is a leader in personalized, data-driven video technology, helping brands create highly engaging, individualized experiences for their customers. By integrating customer data such as names, locations, and preferences, SEEN enables brands to deliver personalized video messages that resonate more deeply with audiences, driving higher engagement and conversion rates. SEEN’s technology is designed to scale, offering seamless distribution of personalized videos to tens of thousands or even millions of recipients. Companies across industries, including e-commerce, retail, and travel, have successfully used SEEN to boost customer loyalty, increase engagement, and enhance customer journeys.

Movable Ink personalizes every customer engagement through automation and artificial intelligence. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and achieve the optimal customer experience. Headquartered in New York City with 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, and Australia.

Creating the world’s most loved AI chatbot AI-powered chatbots built to automate support and drive sales Our platform is built to help your team succeed with ease Automating your customer relation will only be as good as the tool that helps your team building it. Kindly is built to help your team achieve great results in no time. Its friendly user interface will empower both technical and none technical members to deploy a powerful chatbot with class leading capability in no time. Machine learning made to amaze Kindly provides LLMs and machine learning that scales with your business. Our multilingual models understands your user questions in any language, both long and short, with slang or spelling mistakes. Easy for you, and easy for your customers.

Turn every payment into performance. Qliro is a fast-growing fintech company delivering smart, scalable payment solutions for enterprise and SME merchants – with a strong focus on e-commerce. As the strategic growth partner for modern commerce, Qliro helps merchants across Europe turn every payment experience into a driver of sales, loyalty, and long-term profitability. Through our unique Flywheel Commerce model, we build momentum across the entire customer journey and keep your customers coming back, again and again. Powered by composable technology, data-driven insights, and a customer-obsessed mindset, we don’t just power payments - we power your growth.

Maze is a tool for behaviour change The Maze app is the only app in the world that helps each store perform at its best with real customer feedback and local, actionable insights. Instead of one-size-fits-all strategies, stores get focused input and tailored recommendations to improve staff behaviors, increase sales and close performance gaps between stores.

zenloop started as a NPS specialist and is now the platform European brands use to capture, understand, and act on the 360° voice of their customers. Instead of running multiple separate tools for surveys, reviews, reputation, and competitive monitoring, brands get one solution that brings every relevant voice around their business together. The principle behind it is simple: listen, understand, act. Listening means collecting feedback at the right moment, with NPS, CSAT, and CES surveys or custom questionnaires at every touchpoint as well as aggregating third party reviews from over 100 platforms such as Google, Trustpilot, Amazon, app stores, and marketplaces. Understanding means an AI-powered analysis that categorizes feedback automatically, spots patterns, and surfaces the real drivers of satisfaction or dissatisfaction. Everything lives in one dashboard and is analyzed by the same AI engine. The result is a complete picture of the customer experience, without tool sprawl. Acting means insights flow straight into workflows, with real-time alerts on critical issues and native integrations for Salesforce, HubSpot, Zendesk, Freshdesk, and common ticketing tools. zenloop is part of saas.group, based in Germany, and serves more than 300 brands across Europe, including Samsung, Bosch, Birkenstock, flaconi, Thalia, Douglas, and Mister Spex. Surveys are available in 99+ languages, support is local, and the platform is GDPR-native by design.

Cow Hills Retail: Innovating Retail Technology in Europe & South Africa Cow Hills Retail is a market leader in delivering cutting-edge POS software solutions designed to meet the dynamic needs of today’s centralized, non-food retail organizations. Founded on the principles of innovation, reliability, and customer-centricity, Cow Hills provides comprehensive, scalable systems that empower retailers to optimize operations and deliver exceptional customer experiences. Best-of-Breed Philosophy Cow Hills follows a "best-of-breed" strategy, dedicating its expertise exclusively to software development while partnering with leading system integrators for hardware implementation. This focused approach allows the company to develop robust, adaptable solutions tailored to meet the specific demands of modern retail. Our Key Features: Global Expertise • Operating across Europe, South Africa, and other international markets, Cow Hills delivers solutions that cater to diverse retail sectors, including fashion, health and beauty, food, and general merchandise. Collaborative Ecosystem • Cow Hills integrates seamlessly with various retail platforms, including loyalty programs, ERP systems like SAP, Microsoft, Oracle, and NetSuite, inventory management systems, and e-commerce platforms. This compatibility ensures that its solutions function smoothly within complex retail ecosystems. Treazure Price and Promo Engine • A cornerstone of Cow Hills’ software suite, the Treazure Price and Promo Engine offers unparalleled functionality. It enables retailers to execute virtually any promotional campaign, calculate complex marketing scenarios, and ensure accurate pricing, driving both revenue growth and customer satisfaction. "Together, We Make Retail Work" • This guiding principle underscores the company's collaborative spirit and commitment to building strong partnerships. One of its most successful collaborations is with Voyado, a leader in customer engagement solutions. Together, Cow Hills and Voyado combine their strengths to deliver unmatched operational efficiency and enhanced customer experiences. Driving Growth and Transformation • Cow Hills empowers retailers to stay competitive in an evolving market by equipping them with tools to streamline operations, personalize customer interactions, and foster loyalty. From seamless integrations to unparalleled promotional capabilities, Cow Hills ensures that retailers can meet the demands of modern shoppers.

nShift provides a modular delivery and experience management platform, built on a network of over 1,000 carriers, that turns every stage of the shipping journey—from checkout to returns—into a source of operational efficiency, customer engagement, and revenue growth. At its core, nShift’s value comes from how each solution contributes to both logistics performance and customer experience: Checkout nShift Checkout enhances the buying moment by giving customers flexible, real-time delivery options (e.g. home delivery, pickup points, express shipping). This reduces friction and cart abandonment while increasing conversion rates and average order value. Deliver Our delivery and shipping solutions automate carrier selection, label generation, and booking across 1,000+ carriers. This reduces manual work, minimizes errors, and optimizes shipping costs while enabling businesses to scale without adding operational complexity. Track nShift Track turns routine delivery updates into branded, data-driven communications. Businesses can send real-time notifications and create post-purchase touchpoints that reduce support queries and open up new marketing and upsell opportunities. Returns nShift Returns simplifies reverse logistics with self-service flows, automated processes, and exchange options. This reduces handling costs while converting a significant portion of returns into new purchases, improving retention and lifetime value. Emissions & analytics nShift also offers emissions tracking and analytics, helping businesses measure delivery performance, reduce environmental impact, and meet sustainability requirements while gaining actionable insights into operations.

Playable is the gamification platform for marketers. We transform engagement into action, data into insight, and brand moments into measurable impact, with interactive marketing experiences that captivate and convert. Our flexible Saas platform allows marketers to create, tailor and deploy marketing gamification campaigns at scale to deliver results at every touchpoint. Powering the playable marketing of 650+ brands globally, 15 games are played every second from our platform. Founded in 2017 in Denmark, our expert teams in Aarhus, Copenhagen, Helsinki, and London inspire marketing where play means business, every day.

The Scratcher platform is engineered for reliability, strength, and user friendliness, making enterprise-level technology available to businesses of all sizes. By presenting products or services in an interactive way, companies can engage their audience using game formats and level up their customer experience to see increased leads, higher conversion rates, and activated customers. Scratcher powers over 1000+ businesses worldwide and has executed more than 50000 gamification campaigns with an average conversion rate of 40%.

About Avarda Avarda is part of TF Bank and a leading provider of payment solutions for e-commerce in Northern Europe. With a unique white-label model, Avarda enables merchants to own and control the entire purchase journey – strengthening customer loyalty and increasing repeat purchases. Avarda manages payments for some of the Nordic region’s largest online retailers, including Boozt and Jollyroom. A fully branded buying experience. Avarda enables a buying journey that looks and feels like you—every step of the way. Cards, Wallets, BNPL—choose the mix that fits your business. Flexible and fully tailored to your needs. Keep your brand front and center - watch loyalty grow. When your brand is consistent throughout the buying journey, the experience is clear and easy. Customers return - and choose you again and again. Avarda and Voyado MemberConnect™ is an API-based solution that requires minimal development. Avarda connects directly to the merchant’s Voyado platform, instantly enrolling consumers into loyalty programs without barriers. This ensures a great experience for both merchants and consumers, enhancing brand engagement at multiple touch points. Value for Merchants & Consumers For Merchants: ✔ Collect first-party data from consumers ✔ Increase customer lifetime value ✔ Improve conversion rates For Consumers: ✔ Faster and more convenient loyalty program enrollment ✔ Personalized offers and rewards ✔ Access to exclusive benefits and promotions

Sitoo began life as an eCommerce platform but realized what the industry truly needed was a scalable solution to bring together physical and digital retail - and make Unified Commerce a reality. Today, Sitoo, the cloud-native Unified Commerce Platform anchored by POS, helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere. Driven by the belief that shopping should be simple and seamless, Sitoo enables retailers to unify all physical stores and online sales channels in real time. Sitoo is part of the prestigious MACH Alliance (Microservices, API-first, Cloud-native SaaS, Headless) and, with game-changing retail tech and a mobile-first POS, gives retailers the foundations and the flexibility they need to run their retail business on their terms. The fast growing tech company based out of Sweden also has offices in Denmark and UK. The POS is compliant in 40+ countries and trusted by 300+ brands and retail chains in Europe, Asia, Australia and North America.

Tings help people sell the things they don't need, and take better care of the things they own. Our goal is to end the throw-away-society by making circular choices easier for customers and valuable for retailers and brands. By retrieving past purchases from the customers email and connected loyalty programs, users are presented with a stack of all their belongings. Choose what to keep and what you might want to sell. Then Tings uses AI to make a complete ad and post it to finn.no, blocket.se, tori.fi or dba.dk.

About Inretrn We embrace the complexities companies face with returns and reverse logistics—whether managing high volumes, handling cross-border logistics, or optimizing for sustainability—and turn these challenges into features on our platform. Technically, Inretrn is an API-driven, SaaS platform designed to streamline returns management. Our platform integrates effortlessly into existing workflows, offering automation, data insights, and full customization to meet the unique needs of every brand. Inretrn - one platform to optimize all returns With Inretrn, you only need one platform to manage returns across D2C, B2B, and multi-channel sales. This means consolidated processing for all returns, fewer logistical headaches, and significant time savings with automated decisions for repair, donation, resale, or recycling. Native best-in-class functionality Inretrn empowers brands to focus on what matters: customer satisfaction and operational efficiency. Our platform provides core functionalities tailored for returns and post-purchase experience management: Smart Digital Returns Registration • Product Routing & Destination Optimization (e.g., donation, repair, resale) • Cross-border Returns Handling & Automation • Real-time Returns Data & Insights • Circularity and Sustainability Optimization Why leading brands choose Inretrn? One platform to manage returns for all sales channels and markets International returns, with seamless cross-border logistics Built-in sustainability tools: optimize for fewer carbon emissions and more circularity Flexibility to support new return policies and initiatives quickly Customizable workflows and automation to streamline complex return processes.

SCAYLE is one of the fastest-growing enterprise commerce platforms in the world. Built by retailers for retailers, SCAYLE is a fully composable platform that’s seamlessly connected through UI. Its extensive ready-to-use enterprise feature set includes, omnichannel, marketplace capabilities, and a headless storefront accelerator. With SCAYLE, retailers can configure without coding. And code without limits. Because life’s too short for painful commerce. SCAYLE’s adaptable SaaS commerce platform is built on a headless and API-first architecture – accelerating migration and enabling flexible customization. SCAYLE’s extensive feature set includes: • Promotions • Subscriptions • PIM • Shop Management • Checkout • Order Management (DOM) All features are seamlessly connected on a next-gen UI, enabling retailers to deliver meaningful customer experiences and SCAYLE their business at the speed they want. SCAYLE is the only platform built by and for enterprise retailers. It was born out of the ABOUT YOU Group, one of Europe’s biggest online fashion stores – and still powers it today. With retail in its DNA, SCAYLE is now enabling more of the world’s leading retail brands to outperform the market. SCAYLE is trusted by industry leaders, including Harrods, Manchester United, DEICHMANN, Snipes, Pierce Group, and ABOUT YOU. With SCAYLE’s intuitive, adaptable commerce platform, they can master complexity and create the best possible customer experiences.

Faslet is the retail intelligence platform that increases conversion, reduces returns and eliminates missed sales for fashion brands across Europe, all from one integration.

OneSignal is a proven industry leader for customer-focused brands to engage with their customers, build customer loyalty, and reduce churn. Sending over 12 billion messages per day, OneSignal scales with your business to drive measurable ROI through Mobile and Web Push, In-App Messaging, Email, and SMS.

Gamifiera is a comprehensive platform that empowers e-commerce brands to build vibrant customer communities. Through innovative tools including reviews, user-generated content creation, gamification, and 3D avatars, Gamifiera enables authentic communication and lasting customer relationships. The platform seamlessly integrates to create cohesive, engaging experiences that drive brand advocacy and customer loyalty.