Explore Voyado Technology Partners

Creating the world’s most loved AI chatbot AI-powered chatbots built to automate support and drive sales Our platform is built to help your team succeed with ease Automating your customer relation will only be as good as the tool that helps your team building it. Kindly is built to help your team achieve great results in no time. Its friendly user interface will empower both technical and none technical members to deploy a powerful chatbot with class leading capability in no time. Machine learning made to amaze Kindly provides LLMs and machine learning that scales with your business. Our multilingual models understands your user questions in any language, both long and short, with slang or spelling mistakes. Easy for you, and easy for your customers.

SEEN is a leader in personalized, data-driven video technology, helping brands create highly engaging, individualized experiences for their customers. By integrating customer data such as names, locations, and preferences, SEEN enables brands to deliver personalized video messages that resonate more deeply with audiences, driving higher engagement and conversion rates. SEEN’s technology is designed to scale, offering seamless distribution of personalized videos to tens of thousands or even millions of recipients. Companies across industries, including e-commerce, retail, and travel, have successfully used SEEN to boost customer loyalty, increase engagement, and enhance customer journeys.

We are a fast-growing SaaS company leading the way in return and warranty management across the Nordics. Our mission is to transform commerce into a more sustainable and profitable future, and we are already helping leading brands and retailers boost customer loyalty, maximize profitability, and promote sustainability through innovative circular commerce solutions. Whether it’s returns, repairs, or circular initiatives, we’ve got you covered. With data-driven insights, you can optimize every step of the post-purchase journey, boosting efficiency and driving sustainable growth. An-all-in one post-purchase experience platform Get a tailored solution that optimize the purchase experiences for you and your customers, no matter how fast you scale. Partnering with us means fast ROI on every return while ensuring efficiency and sustainability at every stage. • Automated returns, exchanges, and claims • Sustainable repairs and warranty management • Circular recommerce solutions • Streamlined supplier claims management Our expertise, your success • 18M+ returns processed: With over 20 years of experience and best practices, we ensure control and transparency throughout the post-purchase experience. • Trusted by 600+ retailers & suppliers: Leading brands, retailers and suppliers rely on our all-in-one platform for sustainable growth. • Customer-centric approach: In-house development and dedicated support ensures quick customer service access. • Tailored to your needs: Our flexible platform adapts to your needs, streamlines your post-purchase process, and scales as your business grows. • Seamless integrations: Easily connect with your existing commerce stack for a seamless post-purchase experience.

OneSignal is a proven industry leader for customer-focused brands to engage with their customers, build customer loyalty, and reduce churn. Sending over 12 billion messages per day, OneSignal scales with your business to drive measurable ROI through Mobile and Web Push, In-App Messaging, Email, and SMS.

Gamifiera is a comprehensive platform that empowers e-commerce brands to build vibrant customer communities. Through innovative tools including reviews, user-generated content creation, gamification, and 3D avatars, Gamifiera enables authentic communication and lasting customer relationships. The platform seamlessly integrates to create cohesive, engaging experiences that drive brand advocacy and customer loyalty.

TestFreaks is the leading Nordic provider of product review solutions, with full support for moderation, translations and syndication. TestFreaks is a Google-partner, helping you maximize the value of your Google Ads.

Front Systems is a leading provider of cloud-based point-of-sale (POS) solutions tailored specifically for fashion retailers. Their platform integrates seamlessly with other systems to offer retailers an easy way to manage inventory, sales, and customer data in real-time. By leveraging modern technology, Front Systems enables retailers to improve operational efficiency and enhance the in-store customer experience. The company's mission is to help fashion businesses adapt to the evolving retail landscape by offering tools that simplify processes and boost profitability.

Crobox is redefining Guided Selling by transforming product content and creating engaging Digital Product Advisors that seamlessly connect customer needs with product benefits. Our solutions empower shoppers to make confident, informed decisions in a stress-free environment, backed by our deep expertise in behavioral psychology, eCommerce, and data-driven insights.

For almost 200 years Dun & Bradstreet has helped clients and partners grow and thrive through the power of data, analytics, and data-driven solutions. We are dedicated to this unique purpose and guided by important values that make us the established leader in business decisioning data and analytical insights. We combine global data and local expertise to help clients make smarter decisions! Our Mission Dun & Bradstreet helps clients grow and thrive. Our data and insights empower clients to take more intelligent actions that provide a competitive edge. Our Vision Dun & Bradstreet will create a global network of trust enabling clients to turn uncertainty into confidence, risk into opportunity, and potential into prosperity. Our Values Our values are the constant touchstone of our community; they guide our behavior and anchor our decisions. • Data-Inspired We’re passionate about the power of data. It’s at the heart of everything we do. • Relentlessly Curious We embrace the change in the world around us. We know it brings new problems to solve, new things to learn and new ways to grow. • Inherently Generous We succeed by helping others succeed. We openly share our time and talent, and we confidently welcome the help of others.

Omnium OMS is ONE centralized system that handles the entire lifecycle of an order. Order processing involves numerous components, complex requirements, and varied workflows, often managed through multiple systems. Omnium OMS simplifies this by acting as a central hub, seamlessly coordinating all facets of order management. From order creation to fulfillment, spanning online and physical retail, returns, inventory, pick lists, and shipping; Omnium automates workflows and ensures efficient handling of customer data, payments, and notifications. A True Omnichannel Enabler Effective order management is key to succeeding with your omnichannel strategy. Omnium OMS enables retailers to manage orders seamlessly across all sales channels. It integrates order handling, synchronizes inventory with ERP systems at flexible intervals, and provides real-time data on inventory, order history, and customer details. The fast search indexing capabilities allow Omnium to deliver real-time order updates without overloading the ERP system, ensuring smooth and efficient operations. Enhancing the Customer Experience with Seamless Order Fulfillment Omnium OMS helps businesses deliver on customer promises with transparency, precision, and control throughout the entire journey. It streamlines purchasing, provides real-time inventory visibility, and speeds up order processing. Automated workflows reduce errors and improve efficiency in picking, packing, and shipping, ensuring accurate and timely deliveries. With proactive support and timely updates, Omnium creates a seamless, frictionless experience at every touchpoint.

Maze is a tool for behaviour change The Maze app is the only app in the world that helps each store perform at its best with real customer feedback and local, actionable insights. Instead of one-size-fits-all strategies, stores get focused input and tailored recommendations to improve staff behaviors, increase sales and close performance gaps between stores.

nShift provides a modular delivery and experience management platform, built on a network of over 1,000 carriers, that turns every stage of the shipping journey—from checkout to returns—into a source of operational efficiency, customer engagement, and revenue growth. At its core, nShift’s value comes from how each solution contributes to both logistics performance and customer experience: Checkout nShift Checkout enhances the buying moment by giving customers flexible, real-time delivery options (e.g. home delivery, pickup points, express shipping). This reduces friction and cart abandonment while increasing conversion rates and average order value. Deliver Our delivery and shipping solutions automate carrier selection, label generation, and booking across 1,000+ carriers. This reduces manual work, minimizes errors, and optimizes shipping costs while enabling businesses to scale without adding operational complexity. Track nShift Track turns routine delivery updates into branded, data-driven communications. Businesses can send real-time notifications and create post-purchase touchpoints that reduce support queries and open up new marketing and upsell opportunities. Returns nShift Returns simplifies reverse logistics with self-service flows, automated processes, and exchange options. This reduces handling costs while converting a significant portion of returns into new purchases, improving retention and lifetime value. Emissions & analytics nShift also offers emissions tracking and analytics, helping businesses measure delivery performance, reduce environmental impact, and meet sustainability requirements while gaining actionable insights into operations.

Shopware delivers advanced B2C and B2B commerce solutions, equipping global organizations with the performance, agility, and scalability needed to compete at the highest level. Built on the robust security of open-source technology and architected with an API-first approach, the platform combines ready-to-deploy capabilities with the freedom to customize, extend, and innovate at speed. Shopware supports all deployment models—SaaS, PaaS, and self-hosted—giving businesses full flexibility and control over their infrastructure to align with strategic priorities. More than 50,000 companies worldwide trust Shopware to power their ecommerce operations. Leading analysts, including Gartner, Forrester, IDC, and Paradigm B2B, consistently recognize Shopware as a key player in digital commerce. With its modular infrastructure, robust partner ecosystem, and over 3,100 extensions available in the Shopware Store, the platform provides the resilience and adaptability needed to drive sustainable growth and respond to evolving market demands. Shopware also upholds the highest standards of trust and transparency, offering SOC2-certified data security, full GDPR compliance, and a publicly accessible roadmap with real-time updates, ensuring that businesses can build on a foundation of security and accountability. Founded in Germany in 2000 by brothers Stefan and Sebastian Hamann, Shopware continues to be driven by its visionary founders, who remain fully engaged as Co-CEOs. Under their leadership, the company has grown into a global presence in digital commerce, anchored by the core values that define its culture: openness, authenticity, and a commitment to continuous innovation.

Triggerbee’s onsite marketing platform lets you build and publish promotions, forms, surveys, and referral campaigns on your website – all in one tool. Use website behaviour, CRM data, and location to target your messages to individual customers for maximum impact.

Faslet is the retail intelligence platform that increases conversion, reduces returns and eliminates missed sales for fashion brands across Europe, all from one integration.

Sitoo began life as an eCommerce platform but realized what the industry truly needed was a scalable solution to bring together physical and digital retail - and make Unified Commerce a reality. Today, Sitoo, the cloud-native Unified Commerce Platform anchored by POS, helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere. Driven by the belief that shopping should be simple and seamless, Sitoo enables retailers to unify all physical stores and online sales channels in real time. Sitoo is part of the prestigious MACH Alliance (Microservices, API-first, Cloud-native SaaS, Headless) and, with game-changing retail tech and a mobile-first POS, gives retailers the foundations and the flexibility they need to run their retail business on their terms. The fast growing tech company based out of Sweden also has offices in Denmark and UK. The POS is compliant in 40+ countries and trusted by 300+ brands and retail chains in Europe, Asia, Australia and North America.

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce business deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

About Avarda Avarda is part of TF Bank and a leading provider of payment solutions for e-commerce in Northern Europe. With a unique white-label model, Avarda enables merchants to own and control the entire purchase journey – strengthening customer loyalty and increasing repeat purchases. Avarda manages payments for some of the Nordic region’s largest online retailers, including Boozt and Jollyroom. A fully branded buying experience. Avarda enables a buying journey that looks and feels like you—every step of the way. Cards, Wallets, BNPL—choose the mix that fits your business. Flexible and fully tailored to your needs. Keep your brand front and center - watch loyalty grow. When your brand is consistent throughout the buying journey, the experience is clear and easy. Customers return - and choose you again and again. Avarda and Voyado MemberConnect™ is an API-based solution that requires minimal development. Avarda connects directly to the merchant’s Voyado platform, instantly enrolling consumers into loyalty programs without barriers. This ensures a great experience for both merchants and consumers, enhancing brand engagement at multiple touch points. Value for Merchants & Consumers For Merchants: ✔ Collect first-party data from consumers ✔ Increase customer lifetime value ✔ Improve conversion rates For Consumers: ✔ Faster and more convenient loyalty program enrollment ✔ Personalized offers and rewards ✔ Access to exclusive benefits and promotions

SLACE is a Conversational Retail Platform that helps retailers transform anonymous in-store shoppers into known customers and long-term customer relationships. By connecting physical retail with digital engagement, SLACE enables brands to identify shoppers with consent, enrich first-party customer profiles and activate personalized customer journeys across the entire customer lifecycle. Through QR codes and other in-store touchpoints, SLACE captures valuable customer interactions and connects them with CRM, loyalty and marketing platforms such as Voyado. This enables retailers to unify offline and online customer data, creating a complete view of every customer while respecting privacy and consent. SLACE extends traditional customer data platforms with conversational engagement, allowing retailers to continue the customer relationship beyond the point of sale through WhatsApp and other messaging channels customers already use every day. Personalized conversations can deliver digital receipts, promotions, loyalty rewards, product recommendations, customer support and post-purchase engagement in real time. The platform continuously enriches customer profiles with behavioral signals and first-party data, enabling smarter segmentation, personalized campaigns and more relevant customer experiences. By combining customer identity, conversational engagement and real-time data activation, SLACE helps retailers increase loyalty, improve customer retention and maximize customer lifetime value. Retailers can identify anonymous shoppers, synchronize customer profiles, activate omnichannel customer journeys and measure the business impact of every interaction - from the first store visit to long-term customer loyalty. Whether the goal is customer acquisition, loyalty enrollment, digital receipts, product engagement or personalized retention campaigns, SLACE provides retailers with the tools to turn every in-store interaction into a measurable business opportunity.

Customers 1st (C 1ST) is a game-changing POS and cloud-based platform tailored for retailers, aimed at transforming business operations and enhancing customer experiences. This all-in-one solution seamlessly integrates point-of-sale systems, inventory management, customer orders, and service tracking. By simplifying store management, Customers 1st enables retailers to concentrate on what truly matters: delivering outstanding customer experiences. With this streamlined approach, staff can devote more time to engaging with customers, building meaningful connections and driving satisfaction.

zenloop started as a NPS specialist and is now the platform European brands use to capture, understand, and act on the 360° voice of their customers. Instead of running multiple separate tools for surveys, reviews, reputation, and competitive monitoring, brands get one solution that brings every relevant voice around their business together. The principle behind it is simple: listen, understand, act. Listening means collecting feedback at the right moment, with NPS, CSAT, and CES surveys or custom questionnaires at every touchpoint as well as aggregating third party reviews from over 100 platforms such as Google, Trustpilot, Amazon, app stores, and marketplaces. Understanding means an AI-powered analysis that categorizes feedback automatically, spots patterns, and surfaces the real drivers of satisfaction or dissatisfaction. Everything lives in one dashboard and is analyzed by the same AI engine. The result is a complete picture of the customer experience, without tool sprawl. Acting means insights flow straight into workflows, with real-time alerts on critical issues and native integrations for Salesforce, HubSpot, Zendesk, Freshdesk, and common ticketing tools. zenloop is part of saas.group, based in Germany, and serves more than 300 brands across Europe, including Samsung, Bosch, Birkenstock, flaconi, Thalia, Douglas, and Mister Spex. Surveys are available in 99+ languages, support is local, and the platform is GDPR-native by design.