Explore Voyado Technology Partners

The Scratcher platform is engineered for reliability, strength, and user friendliness, making enterprise-level technology available to businesses of all sizes. By presenting products or services in an interactive way, companies can engage their audience using game formats and level up their customer experience to see increased leads, higher conversion rates, and activated customers. Scratcher powers over 1000+ businesses worldwide and has executed more than 50000 gamification campaigns with an average conversion rate of 40%.

eesii, by Bertelsmann Marketing Services, is an innovative platform that automates and optimizes the execution of personalized, trigger-based Direct Mail campaigns. By combining cutting-edge programmatic print technology with decades of expertise in delivering impactful print campaigns, eesii enables marketers to seamlessly integrate Direct Mail into their customer journeys and significantly boost conversion rates.

Product data management is broken. We believe there’s a better way, one that prepares you for AI, streamlines your tech stack, and saves you both time and money. Occtoo’s product orchestration engine unifies and structures all your product data from any system or source (ERP, PIM, CRM, OMS, POS etc.) and helps you to enrich, segment and activate your data across every channel. Launch products faster with the control, flexibility, and scale only Occtoo provides.

nShift provides a modular delivery and experience management platform, built on a network of over 1,000 carriers, that turns every stage of the shipping journey—from checkout to returns—into a source of operational efficiency, customer engagement, and revenue growth. At its core, nShift’s value comes from how each solution contributes to both logistics performance and customer experience: Checkout nShift Checkout enhances the buying moment by giving customers flexible, real-time delivery options (e.g. home delivery, pickup points, express shipping). This reduces friction and cart abandonment while increasing conversion rates and average order value. Deliver Our delivery and shipping solutions automate carrier selection, label generation, and booking across 1,000+ carriers. This reduces manual work, minimizes errors, and optimizes shipping costs while enabling businesses to scale without adding operational complexity. Track nShift Track turns routine delivery updates into branded, data-driven communications. Businesses can send real-time notifications and create post-purchase touchpoints that reduce support queries and open up new marketing and upsell opportunities. Returns nShift Returns simplifies reverse logistics with self-service flows, automated processes, and exchange options. This reduces handling costs while converting a significant portion of returns into new purchases, improving retention and lifetime value. Emissions & analytics nShift also offers emissions tracking and analytics, helping businesses measure delivery performance, reduce environmental impact, and meet sustainability requirements while gaining actionable insights into operations.

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty.

Looking to collect more ratings and real reviews from real customers? Real Reviews™ by Lipscore helps retailers turn verified customer feedback into trust, visibility, and growth. Lipscore is a verified review platform where only customers with a completed purchase can leave feedback. Every review is transaction-linked, ensuring authentic, compliant reviews that both consumers and AI-powered search engines can trust. Lipscore is used by more than 1,000 retailers globally, including Kappahl, The Body Shop, Björn Borg, and Peak Performance. By removing friction from the feedback process, Lipscore typically captures 2–4 times more ratings and real reviews than traditional review platforms. This high volume of verified customer feedback builds credibility, boosts conversions, and strengthens visibility in Google and AI-powered search. Lipscore collects feedback across both online and in-store touchpoints, creating a rich and reliable data foundation. With large volumes of verified feedback, retailers gain valuable insights into customer experience, product performance, and service quality — supporting smarter decisions across the business. Lipscore integrates seamlessly with ecommerce platforms and websites, offering automated feedback requests, customization options, Google integrations, and multilingual support. All reviews are verified by design, ensuring compliance with EU consumer law and long-term trust.

Gamifiera is a comprehensive platform that empowers e-commerce brands to build vibrant customer communities. Through innovative tools including reviews, user-generated content creation, gamification, and 3D avatars, Gamifiera enables authentic communication and lasting customer relationships. The platform seamlessly integrates to create cohesive, engaging experiences that drive brand advocacy and customer loyalty.

Creating the world’s most loved AI chatbot AI-powered chatbots built to automate support and drive sales Our platform is built to help your team succeed with ease Automating your customer relation will only be as good as the tool that helps your team building it. Kindly is built to help your team achieve great results in no time. Its friendly user interface will empower both technical and none technical members to deploy a powerful chatbot with class leading capability in no time. Machine learning made to amaze Kindly provides LLMs and machine learning that scales with your business. Our multilingual models understands your user questions in any language, both long and short, with slang or spelling mistakes. Easy for you, and easy for your customers.

We are a fast-growing SaaS company leading the way in return and warranty management across the Nordics. Our mission is to transform commerce into a more sustainable and profitable future, and we are already helping leading brands and retailers boost customer loyalty, maximize profitability, and promote sustainability through innovative circular commerce solutions. Whether it’s returns, repairs, or circular initiatives, we’ve got you covered. With data-driven insights, you can optimize every step of the post-purchase journey, boosting efficiency and driving sustainable growth. An-all-in one post-purchase experience platform Get a tailored solution that optimize the purchase experiences for you and your customers, no matter how fast you scale. Partnering with us means fast ROI on every return while ensuring efficiency and sustainability at every stage. • Automated returns, exchanges, and claims • Sustainable repairs and warranty management • Circular recommerce solutions • Streamlined supplier claims management Our expertise, your success • 18M+ returns processed: With over 20 years of experience and best practices, we ensure control and transparency throughout the post-purchase experience. • Trusted by 600+ retailers & suppliers: Leading brands, retailers and suppliers rely on our all-in-one platform for sustainable growth. • Customer-centric approach: In-house development and dedicated support ensures quick customer service access. • Tailored to your needs: Our flexible platform adapts to your needs, streamlines your post-purchase process, and scales as your business grows. • Seamless integrations: Easily connect with your existing commerce stack for a seamless post-purchase experience.

Vipps MobilePay is the Nordic's favourite wallet. Makes payments and user registration super easy.

Tings help people sell the things they don't need, and take better care of the things they own. Our goal is to end the throw-away-society by making circular choices easier for customers and valuable for retailers and brands. By retrieving past purchases from the customers email and connected loyalty programs, users are presented with a stack of all their belongings. Choose what to keep and what you might want to sell. Then Tings uses AI to make a complete ad and post it to finn.no, blocket.se, tori.fi or dba.dk.

We embrace brands' specific complexities around things like channels, sizes, promotions and localisation and turn them into our product road map. Technically, Centra is an API-first, composable, SaaS platform with a native best-in-class core combined with best-of-breed integrations for all other client needs. Centra - one setup to rule them all Centra clients only need one Centra setup to run all stores, markets, D2C, wholesale, outlets etc. This means only one upload and one platform per product, only one store for all markets and only one platform for all operations. This also means far fever headaches and maintenance with retrofit industry-agnostic platforms. Native best-in-class functionality Centra allows brands to focus on the customer experience and merchandising and has native business critical functionality for fashion and lifestyle brands: • Product Information Management (PIM) • Order Management • Tax Engine • Promotion and voucher engine • Localisation of sizes, pricing, language etc. • Digital Wholesale Why more than 300 brands already chose Centra? • Only one setup to run stores, markets: D2C and B2B • International by default, unlimited warehouses, currencies, price lists etc. • Unlimited localisation: local language, images, sizes, prices etc. • Flexibility = no lock-in means fast time-to-market for new initiatives/experiments • Build pixel-perfect sites: pick any design, CMS etc.

zenloop started as a NPS specialist and is now the platform European brands use to capture, understand, and act on the 360° voice of their customers. Instead of running multiple separate tools for surveys, reviews, reputation, and competitive monitoring, brands get one solution that brings every relevant voice around their business together. The principle behind it is simple: listen, understand, act. Listening means collecting feedback at the right moment, with NPS, CSAT, and CES surveys or custom questionnaires at every touchpoint as well as aggregating third party reviews from over 100 platforms such as Google, Trustpilot, Amazon, app stores, and marketplaces. Understanding means an AI-powered analysis that categorizes feedback automatically, spots patterns, and surfaces the real drivers of satisfaction or dissatisfaction. Everything lives in one dashboard and is analyzed by the same AI engine. The result is a complete picture of the customer experience, without tool sprawl. Acting means insights flow straight into workflows, with real-time alerts on critical issues and native integrations for Salesforce, HubSpot, Zendesk, Freshdesk, and common ticketing tools. zenloop is part of saas.group, based in Germany, and serves more than 300 brands across Europe, including Samsung, Bosch, Birkenstock, flaconi, Thalia, Douglas, and Mister Spex. Surveys are available in 99+ languages, support is local, and the platform is GDPR-native by design.

Playable is the gamification platform for marketers. We transform engagement into action, data into insight, and brand moments into measurable impact, with interactive marketing experiences that captivate and convert. Our flexible Saas platform allows marketers to create, tailor and deploy marketing gamification campaigns at scale to deliver results at every touchpoint. Powering the playable marketing of 650+ brands globally, 15 games are played every second from our platform. Founded in 2017 in Denmark, our expert teams in Aarhus, Copenhagen, Helsinki, and London inspire marketing where play means business, every day.

Maze is a tool for behaviour change The Maze app is the only app in the world that helps each store perform at its best with real customer feedback and local, actionable insights. Instead of one-size-fits-all strategies, stores get focused input and tailored recommendations to improve staff behaviors, increase sales and close performance gaps between stores.

TestFreaks is the leading Nordic provider of product review solutions, with full support for moderation, translations and syndication. TestFreaks is a Google-partner, helping you maximize the value of your Google Ads.

Cow Hills Retail: Innovating Retail Technology in Europe & South Africa Cow Hills Retail is a market leader in delivering cutting-edge POS software solutions designed to meet the dynamic needs of today’s centralized, non-food retail organizations. Founded on the principles of innovation, reliability, and customer-centricity, Cow Hills provides comprehensive, scalable systems that empower retailers to optimize operations and deliver exceptional customer experiences. Best-of-Breed Philosophy Cow Hills follows a "best-of-breed" strategy, dedicating its expertise exclusively to software development while partnering with leading system integrators for hardware implementation. This focused approach allows the company to develop robust, adaptable solutions tailored to meet the specific demands of modern retail. Our Key Features: Global Expertise • Operating across Europe, South Africa, and other international markets, Cow Hills delivers solutions that cater to diverse retail sectors, including fashion, health and beauty, food, and general merchandise. Collaborative Ecosystem • Cow Hills integrates seamlessly with various retail platforms, including loyalty programs, ERP systems like SAP, Microsoft, Oracle, and NetSuite, inventory management systems, and e-commerce platforms. This compatibility ensures that its solutions function smoothly within complex retail ecosystems. Treazure Price and Promo Engine • A cornerstone of Cow Hills’ software suite, the Treazure Price and Promo Engine offers unparalleled functionality. It enables retailers to execute virtually any promotional campaign, calculate complex marketing scenarios, and ensure accurate pricing, driving both revenue growth and customer satisfaction. "Together, We Make Retail Work" • This guiding principle underscores the company's collaborative spirit and commitment to building strong partnerships. One of its most successful collaborations is with Voyado, a leader in customer engagement solutions. Together, Cow Hills and Voyado combine their strengths to deliver unmatched operational efficiency and enhanced customer experiences. Driving Growth and Transformation • Cow Hills empowers retailers to stay competitive in an evolving market by equipping them with tools to streamline operations, personalize customer interactions, and foster loyalty. From seamless integrations to unparalleled promotional capabilities, Cow Hills ensures that retailers can meet the demands of modern shoppers.

Walley makes payments feel effortless. We help businesses create intuitive, seamless payment experiences that drive customer loyalty and boost conversions – whether online, in-store, B2C, or B2B.

Sitoo began life as an eCommerce platform but realized what the industry truly needed was a scalable solution to bring together physical and digital retail - and make Unified Commerce a reality. Today, Sitoo, the cloud-native Unified Commerce Platform anchored by POS, helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere. Driven by the belief that shopping should be simple and seamless, Sitoo enables retailers to unify all physical stores and online sales channels in real time. Sitoo is part of the prestigious MACH Alliance (Microservices, API-first, Cloud-native SaaS, Headless) and, with game-changing retail tech and a mobile-first POS, gives retailers the foundations and the flexibility they need to run their retail business on their terms. The fast growing tech company based out of Sweden also has offices in Denmark and UK. The POS is compliant in 40+ countries and trusted by 300+ brands and retail chains in Europe, Asia, Australia and North America.

Omnium OMS is ONE centralized system that handles the entire lifecycle of an order. Order processing involves numerous components, complex requirements, and varied workflows, often managed through multiple systems. Omnium OMS simplifies this by acting as a central hub, seamlessly coordinating all facets of order management. From order creation to fulfillment, spanning online and physical retail, returns, inventory, pick lists, and shipping; Omnium automates workflows and ensures efficient handling of customer data, payments, and notifications. A True Omnichannel Enabler Effective order management is key to succeeding with your omnichannel strategy. Omnium OMS enables retailers to manage orders seamlessly across all sales channels. It integrates order handling, synchronizes inventory with ERP systems at flexible intervals, and provides real-time data on inventory, order history, and customer details. The fast search indexing capabilities allow Omnium to deliver real-time order updates without overloading the ERP system, ensuring smooth and efficient operations. Enhancing the Customer Experience with Seamless Order Fulfillment Omnium OMS helps businesses deliver on customer promises with transparency, precision, and control throughout the entire journey. It streamlines purchasing, provides real-time inventory visibility, and speeds up order processing. Automated workflows reduce errors and improve efficiency in picking, packing, and shipping, ensuring accurate and timely deliveries. With proactive support and timely updates, Omnium creates a seamless, frictionless experience at every touchpoint.

Front Systems is a leading provider of cloud-based point-of-sale (POS) solutions tailored specifically for fashion retailers. Their platform integrates seamlessly with other systems to offer retailers an easy way to manage inventory, sales, and customer data in real-time. By leveraging modern technology, Front Systems enables retailers to improve operational efficiency and enhance the in-store customer experience. The company's mission is to help fashion businesses adapt to the evolving retail landscape by offering tools that simplify processes and boost profitability.