Explore Voyado Technology Partners

Crobox is redefining Guided Selling by transforming product content and creating engaging Digital Product Advisors that seamlessly connect customer needs with product benefits. Our solutions empower shoppers to make confident, informed decisions in a stress-free environment, backed by our deep expertise in behavioral psychology, eCommerce, and data-driven insights.

ITX Norge AS – Empowering Businesses through Advanced Communication Solutions ITX Norge AS is a leading provider of cutting-edge contact center solutions, designed to streamline and optimize customer interactions across multiple channels. Based in Norway, ITX specializes in delivering integrated communication platforms that allow businesses to manage customer service, sales, and support processes efficiently and effectively. At the heart of ITX’s offerings is a robust Ticketing, CRM and Contact Center system, which combines powerful technology with seamless integrations to core business systems. By offering a unified interface for handling phone calls, emails, SMS, social media, FAQ & AI, and chat, ITX ensures that businesses can provide consistent, high-quality customer experiences, regardless of the communication channel. With a focus on driving digital transformation, ITX Norge AS empowers businesses to automate workflows, enhance customer engagement, and achieve greater operational efficiency. Their solutions cater to a wide range of industries, including retail, telecommunications, and automotive, providing flexible and scalable tools that adapt to the unique needs of each client. ITX Norge AS also prides itself on its collaborative approach, working closely with clients to tailor solutions that fit their business goals. With a team of skilled professionals and a commitment to innovation, ITX is at the forefront of enhancing customer interaction management in the Norwegian market.

NewStore offers the world’s most scalable and globally compliant unified commerce platform, featuring the easiest-to-use, lightest tech stack for fast and flexible deployment. With its advanced omnichannel POS and branded shopping apps, NewStore enables premium retail brands to deliver exceptional customer experiences across every channel. Trusted by 85+ brands in 55+ countries, NewStore drives a 30% increase in sales through seamless transactions, personalized interactions, real-time inventory visibility, and flexible fulfillment options.

SLACE is a Conversational Retail Platform that helps retailers transform anonymous in-store shoppers into known customers and long-term customer relationships. By connecting physical retail with digital engagement, SLACE enables brands to identify shoppers with consent, enrich first-party customer profiles and activate personalized customer journeys across the entire customer lifecycle. Through QR codes and other in-store touchpoints, SLACE captures valuable customer interactions and connects them with CRM, loyalty and marketing platforms such as Voyado. This enables retailers to unify offline and online customer data, creating a complete view of every customer while respecting privacy and consent. SLACE extends traditional customer data platforms with conversational engagement, allowing retailers to continue the customer relationship beyond the point of sale through WhatsApp and other messaging channels customers already use every day. Personalized conversations can deliver digital receipts, promotions, loyalty rewards, product recommendations, customer support and post-purchase engagement in real time. The platform continuously enriches customer profiles with behavioral signals and first-party data, enabling smarter segmentation, personalized campaigns and more relevant customer experiences. By combining customer identity, conversational engagement and real-time data activation, SLACE helps retailers increase loyalty, improve customer retention and maximize customer lifetime value. Retailers can identify anonymous shoppers, synchronize customer profiles, activate omnichannel customer journeys and measure the business impact of every interaction - from the first store visit to long-term customer loyalty. Whether the goal is customer acquisition, loyalty enrollment, digital receipts, product engagement or personalized retention campaigns, SLACE provides retailers with the tools to turn every in-store interaction into a measurable business opportunity.

Triggerbee’s onsite marketing platform lets you build and publish promotions, forms, surveys, and referral campaigns on your website – all in one tool. Use website behaviour, CRM data, and location to target your messages to individual customers for maximum impact.

eesii, by Bertelsmann Marketing Services, is an innovative platform that automates and optimizes the execution of personalized, trigger-based Direct Mail campaigns. By combining cutting-edge programmatic print technology with decades of expertise in delivering impactful print campaigns, eesii enables marketers to seamlessly integrate Direct Mail into their customer journeys and significantly boost conversion rates.

Faslet is the retail intelligence platform that increases conversion, reduces returns and eliminates missed sales for fashion brands across Europe, all from one integration.

The Scratcher platform is engineered for reliability, strength, and user friendliness, making enterprise-level technology available to businesses of all sizes. By presenting products or services in an interactive way, companies can engage their audience using game formats and level up their customer experience to see increased leads, higher conversion rates, and activated customers. Scratcher powers over 1000+ businesses worldwide and has executed more than 50000 gamification campaigns with an average conversion rate of 40%.

About Inretrn We embrace the complexities companies face with returns and reverse logistics—whether managing high volumes, handling cross-border logistics, or optimizing for sustainability—and turn these challenges into features on our platform. Technically, Inretrn is an API-driven, SaaS platform designed to streamline returns management. Our platform integrates effortlessly into existing workflows, offering automation, data insights, and full customization to meet the unique needs of every brand. Inretrn - one platform to optimize all returns With Inretrn, you only need one platform to manage returns across D2C, B2B, and multi-channel sales. This means consolidated processing for all returns, fewer logistical headaches, and significant time savings with automated decisions for repair, donation, resale, or recycling. Native best-in-class functionality Inretrn empowers brands to focus on what matters: customer satisfaction and operational efficiency. Our platform provides core functionalities tailored for returns and post-purchase experience management: Smart Digital Returns Registration • Product Routing & Destination Optimization (e.g., donation, repair, resale) • Cross-border Returns Handling & Automation • Real-time Returns Data & Insights • Circularity and Sustainability Optimization Why leading brands choose Inretrn? One platform to manage returns for all sales channels and markets International returns, with seamless cross-border logistics Built-in sustainability tools: optimize for fewer carbon emissions and more circularity Flexibility to support new return policies and initiatives quickly Customizable workflows and automation to streamline complex return processes.

Maze is a tool for behaviour change The Maze app is the only app in the world that helps each store perform at its best with real customer feedback and local, actionable insights. Instead of one-size-fits-all strategies, stores get focused input and tailored recommendations to improve staff behaviors, increase sales and close performance gaps between stores.

zenloop started as a NPS specialist and is now the platform European brands use to capture, understand, and act on the 360° voice of their customers. Instead of running multiple separate tools for surveys, reviews, reputation, and competitive monitoring, brands get one solution that brings every relevant voice around their business together. The principle behind it is simple: listen, understand, act. Listening means collecting feedback at the right moment, with NPS, CSAT, and CES surveys or custom questionnaires at every touchpoint as well as aggregating third party reviews from over 100 platforms such as Google, Trustpilot, Amazon, app stores, and marketplaces. Understanding means an AI-powered analysis that categorizes feedback automatically, spots patterns, and surfaces the real drivers of satisfaction or dissatisfaction. Everything lives in one dashboard and is analyzed by the same AI engine. The result is a complete picture of the customer experience, without tool sprawl. Acting means insights flow straight into workflows, with real-time alerts on critical issues and native integrations for Salesforce, HubSpot, Zendesk, Freshdesk, and common ticketing tools. zenloop is part of saas.group, based in Germany, and serves more than 300 brands across Europe, including Samsung, Bosch, Birkenstock, flaconi, Thalia, Douglas, and Mister Spex. Surveys are available in 99+ languages, support is local, and the platform is GDPR-native by design.

Vipps MobilePay is the Nordic's favourite wallet. Makes payments and user registration super easy.

Cow Hills Retail: Innovating Retail Technology in Europe & South Africa Cow Hills Retail is a market leader in delivering cutting-edge POS software solutions designed to meet the dynamic needs of today’s centralized, non-food retail organizations. Founded on the principles of innovation, reliability, and customer-centricity, Cow Hills provides comprehensive, scalable systems that empower retailers to optimize operations and deliver exceptional customer experiences. Best-of-Breed Philosophy Cow Hills follows a "best-of-breed" strategy, dedicating its expertise exclusively to software development while partnering with leading system integrators for hardware implementation. This focused approach allows the company to develop robust, adaptable solutions tailored to meet the specific demands of modern retail. Our Key Features: Global Expertise • Operating across Europe, South Africa, and other international markets, Cow Hills delivers solutions that cater to diverse retail sectors, including fashion, health and beauty, food, and general merchandise. Collaborative Ecosystem • Cow Hills integrates seamlessly with various retail platforms, including loyalty programs, ERP systems like SAP, Microsoft, Oracle, and NetSuite, inventory management systems, and e-commerce platforms. This compatibility ensures that its solutions function smoothly within complex retail ecosystems. Treazure Price and Promo Engine • A cornerstone of Cow Hills’ software suite, the Treazure Price and Promo Engine offers unparalleled functionality. It enables retailers to execute virtually any promotional campaign, calculate complex marketing scenarios, and ensure accurate pricing, driving both revenue growth and customer satisfaction. "Together, We Make Retail Work" • This guiding principle underscores the company's collaborative spirit and commitment to building strong partnerships. One of its most successful collaborations is with Voyado, a leader in customer engagement solutions. Together, Cow Hills and Voyado combine their strengths to deliver unmatched operational efficiency and enhanced customer experiences. Driving Growth and Transformation • Cow Hills empowers retailers to stay competitive in an evolving market by equipping them with tools to streamline operations, personalize customer interactions, and foster loyalty. From seamless integrations to unparalleled promotional capabilities, Cow Hills ensures that retailers can meet the demands of modern shoppers.

Customers 1st (C 1ST) is a game-changing POS and cloud-based platform tailored for retailers, aimed at transforming business operations and enhancing customer experiences. This all-in-one solution seamlessly integrates point-of-sale systems, inventory management, customer orders, and service tracking. By simplifying store management, Customers 1st enables retailers to concentrate on what truly matters: delivering outstanding customer experiences. With this streamlined approach, staff can devote more time to engaging with customers, building meaningful connections and driving satisfaction.

Orisha Commerce, as part of the Orisha group, is a global SaaS retail solutions provider that enables seamless unified shopping experiences for customers and associates, from browsing and discovery to transaction, acquisition, and consumption across all physical and digital touchpoints. We empower retailers and brands to enhance their unified commerce execution, leading to increased long-term agility and profitability. ORP is one of the solutions within Orisha Commerce.

Creating the world’s most loved AI chatbot AI-powered chatbots built to automate support and drive sales Our platform is built to help your team succeed with ease Automating your customer relation will only be as good as the tool that helps your team building it. Kindly is built to help your team achieve great results in no time. Its friendly user interface will empower both technical and none technical members to deploy a powerful chatbot with class leading capability in no time. Machine learning made to amaze Kindly provides LLMs and machine learning that scales with your business. Our multilingual models understands your user questions in any language, both long and short, with slang or spelling mistakes. Easy for you, and easy for your customers.

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty.

About Avarda Avarda is part of TF Bank and a leading provider of payment solutions for e-commerce in Northern Europe. With a unique white-label model, Avarda enables merchants to own and control the entire purchase journey – strengthening customer loyalty and increasing repeat purchases. Avarda manages payments for some of the Nordic region’s largest online retailers, including Boozt and Jollyroom. A fully branded buying experience. Avarda enables a buying journey that looks and feels like you—every step of the way. Cards, Wallets, BNPL—choose the mix that fits your business. Flexible and fully tailored to your needs. Keep your brand front and center - watch loyalty grow. When your brand is consistent throughout the buying journey, the experience is clear and easy. Customers return - and choose you again and again. Avarda and Voyado MemberConnect™ is an API-based solution that requires minimal development. Avarda connects directly to the merchant’s Voyado platform, instantly enrolling consumers into loyalty programs without barriers. This ensures a great experience for both merchants and consumers, enhancing brand engagement at multiple touch points. Value for Merchants & Consumers For Merchants: ✔ Collect first-party data from consumers ✔ Increase customer lifetime value ✔ Improve conversion rates For Consumers: ✔ Faster and more convenient loyalty program enrollment ✔ Personalized offers and rewards ✔ Access to exclusive benefits and promotions

Our Philosophy We believe that reliable data is the foundation for successful business operations. Our approach combines cutting-edge technology with deep industry expertise to deliver solutions that create tangible results. Innovation-Driven We continuously evolve our technologies to stay ahead of market demands and emerging challenges. Data-Driven Approach We apply advanced analytics and machine learning to unlock the full potential of customer data. Strong Relationships We build long-lasting partnerships with our clients based on trust, transparency, and shared success. Our History Valitive was founded in 2020 through the merger of three specialized companies within Alektum Group: Decidas, Itesco, and Alektum Market Information. The purpose of the merger was to combine expertise in credit information, risk management, and market analysis under one brand, offering unified and data-driven solutions to businesses. We are part of Alektum Group, a European corporation with operations in 14 countries and over 700 employees. Our Services Our services are divided into four core areas: Identity Verification and Data Enrichment We provide solutions that verify identities and enrich customer data, ensuring access to accurate and up-to-date information. Customer Data Monitoring Through continuous monitoring, we help companies keep their data current and identify changes that may impact business decisions. Credit Information and Decision Support We deliver credit reports and decision support tools that enable companies to make informed credit decisions and minimize risk. Targeted Marketing and Prospecting Our targeted marketing and prospecting services help companies identify and effectively reach potential customers. With customers across the Nordic region and Europe, we strive to be a trusted partner for companies that want to make informed and secure decisions based on high-quality data.

SCAYLE is one of the fastest-growing enterprise commerce platforms in the world. Built by retailers for retailers, SCAYLE is a fully composable platform that’s seamlessly connected through UI. Its extensive ready-to-use enterprise feature set includes, omnichannel, marketplace capabilities, and a headless storefront accelerator. With SCAYLE, retailers can configure without coding. And code without limits. Because life’s too short for painful commerce. SCAYLE’s adaptable SaaS commerce platform is built on a headless and API-first architecture – accelerating migration and enabling flexible customization. SCAYLE’s extensive feature set includes: • Promotions • Subscriptions • PIM • Shop Management • Checkout • Order Management (DOM) All features are seamlessly connected on a next-gen UI, enabling retailers to deliver meaningful customer experiences and SCAYLE their business at the speed they want. SCAYLE is the only platform built by and for enterprise retailers. It was born out of the ABOUT YOU Group, one of Europe’s biggest online fashion stores – and still powers it today. With retail in its DNA, SCAYLE is now enabling more of the world’s leading retail brands to outperform the market. SCAYLE is trusted by industry leaders, including Harrods, Manchester United, DEICHMANN, Snipes, Pierce Group, and ABOUT YOU. With SCAYLE’s intuitive, adaptable commerce platform, they can master complexity and create the best possible customer experiences.

Front Systems is a leading provider of cloud-based point-of-sale (POS) solutions tailored specifically for fashion retailers. Their platform integrates seamlessly with other systems to offer retailers an easy way to manage inventory, sales, and customer data in real-time. By leveraging modern technology, Front Systems enables retailers to improve operational efficiency and enhance the in-store customer experience. The company's mission is to help fashion businesses adapt to the evolving retail landscape by offering tools that simplify processes and boost profitability.