Explore Voyado Technology Partners

zenloop started as a NPS specialist and is now the platform European brands use to capture, understand, and act on the 360° voice of their customers. Instead of running multiple separate tools for surveys, reviews, reputation, and competitive monitoring, brands get one solution that brings every relevant voice around their business together. The principle behind it is simple: listen, understand, act. Listening means collecting feedback at the right moment, with NPS, CSAT, and CES surveys or custom questionnaires at every touchpoint as well as aggregating third party reviews from over 100 platforms such as Google, Trustpilot, Amazon, app stores, and marketplaces. Understanding means an AI-powered analysis that categorizes feedback automatically, spots patterns, and surfaces the real drivers of satisfaction or dissatisfaction. Everything lives in one dashboard and is analyzed by the same AI engine. The result is a complete picture of the customer experience, without tool sprawl. Acting means insights flow straight into workflows, with real-time alerts on critical issues and native integrations for Salesforce, HubSpot, Zendesk, Freshdesk, and common ticketing tools. zenloop is part of saas.group, based in Germany, and serves more than 300 brands across Europe, including Samsung, Bosch, Birkenstock, flaconi, Thalia, Douglas, and Mister Spex. Surveys are available in 99+ languages, support is local, and the platform is GDPR-native by design.

For almost 200 years Dun & Bradstreet has helped clients and partners grow and thrive through the power of data, analytics, and data-driven solutions. We are dedicated to this unique purpose and guided by important values that make us the established leader in business decisioning data and analytical insights. We combine global data and local expertise to help clients make smarter decisions! Our Mission Dun & Bradstreet helps clients grow and thrive. Our data and insights empower clients to take more intelligent actions that provide a competitive edge. Our Vision Dun & Bradstreet will create a global network of trust enabling clients to turn uncertainty into confidence, risk into opportunity, and potential into prosperity. Our Values Our values are the constant touchstone of our community; they guide our behavior and anchor our decisions. • Data-Inspired We’re passionate about the power of data. It’s at the heart of everything we do. • Relentlessly Curious We embrace the change in the world around us. We know it brings new problems to solve, new things to learn and new ways to grow. • Inherently Generous We succeed by helping others succeed. We openly share our time and talent, and we confidently welcome the help of others.

LS Retail has been providing comprehensive POS and business management software solutions to retail and hospitality businesses worldwide for over 30 years. Our modular software combines point of sale, inventory, customer loyalty, reporting, and financials into one system with the flexibility to scale and add functionality as business needs evolve. Today, over a hundred thousand retail stores, restaurants, cafés, pharmacies, resorts, cruise lines, gas stations, and more rely on LS Retail software in 157 countries.

Shopware delivers advanced B2C and B2B commerce solutions, equipping global organizations with the performance, agility, and scalability needed to compete at the highest level. Built on the robust security of open-source technology and architected with an API-first approach, the platform combines ready-to-deploy capabilities with the freedom to customize, extend, and innovate at speed. Shopware supports all deployment models—SaaS, PaaS, and self-hosted—giving businesses full flexibility and control over their infrastructure to align with strategic priorities. More than 50,000 companies worldwide trust Shopware to power their ecommerce operations. Leading analysts, including Gartner, Forrester, IDC, and Paradigm B2B, consistently recognize Shopware as a key player in digital commerce. With its modular infrastructure, robust partner ecosystem, and over 3,100 extensions available in the Shopware Store, the platform provides the resilience and adaptability needed to drive sustainable growth and respond to evolving market demands. Shopware also upholds the highest standards of trust and transparency, offering SOC2-certified data security, full GDPR compliance, and a publicly accessible roadmap with real-time updates, ensuring that businesses can build on a foundation of security and accountability. Founded in Germany in 2000 by brothers Stefan and Sebastian Hamann, Shopware continues to be driven by its visionary founders, who remain fully engaged as Co-CEOs. Under their leadership, the company has grown into a global presence in digital commerce, anchored by the core values that define its culture: openness, authenticity, and a commitment to continuous innovation.

Gamifiera is a comprehensive platform that empowers e-commerce brands to build vibrant customer communities. Through innovative tools including reviews, user-generated content creation, gamification, and 3D avatars, Gamifiera enables authentic communication and lasting customer relationships. The platform seamlessly integrates to create cohesive, engaging experiences that drive brand advocacy and customer loyalty.

Tings help people sell the things they don't need, and take better care of the things they own. Our goal is to end the throw-away-society by making circular choices easier for customers and valuable for retailers and brands. By retrieving past purchases from the customers email and connected loyalty programs, users are presented with a stack of all their belongings. Choose what to keep and what you might want to sell. Then Tings uses AI to make a complete ad and post it to finn.no, blocket.se, tori.fi or dba.dk.

Sitoo began life as an eCommerce platform but realized what the industry truly needed was a scalable solution to bring together physical and digital retail - and make Unified Commerce a reality. Today, Sitoo, the cloud-native Unified Commerce Platform anchored by POS, helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere. Driven by the belief that shopping should be simple and seamless, Sitoo enables retailers to unify all physical stores and online sales channels in real time. Sitoo is part of the prestigious MACH Alliance (Microservices, API-first, Cloud-native SaaS, Headless) and, with game-changing retail tech and a mobile-first POS, gives retailers the foundations and the flexibility they need to run their retail business on their terms. The fast growing tech company based out of Sweden also has offices in Denmark and UK. The POS is compliant in 40+ countries and trusted by 300+ brands and retail chains in Europe, Asia, Australia and North America.

Looking to collect more ratings and real reviews from real customers? Real Reviews™ by Lipscore helps retailers turn verified customer feedback into trust, visibility, and growth. Lipscore is a verified review platform where only customers with a completed purchase can leave feedback. Every review is transaction-linked, ensuring authentic, compliant reviews that both consumers and AI-powered search engines can trust. Lipscore is used by more than 1,000 retailers globally, including Kappahl, The Body Shop, Björn Borg, and Peak Performance. By removing friction from the feedback process, Lipscore typically captures 2–4 times more ratings and real reviews than traditional review platforms. This high volume of verified customer feedback builds credibility, boosts conversions, and strengthens visibility in Google and AI-powered search. Lipscore collects feedback across both online and in-store touchpoints, creating a rich and reliable data foundation. With large volumes of verified feedback, retailers gain valuable insights into customer experience, product performance, and service quality — supporting smarter decisions across the business. Lipscore integrates seamlessly with ecommerce platforms and websites, offering automated feedback requests, customization options, Google integrations, and multilingual support. All reviews are verified by design, ensuring compliance with EU consumer law and long-term trust.

Triggerbee’s onsite marketing platform lets you build and publish promotions, forms, surveys, and referral campaigns on your website – all in one tool. Use website behaviour, CRM data, and location to target your messages to individual customers for maximum impact.

nShift provides a modular delivery and experience management platform, built on a network of over 1,000 carriers, that turns every stage of the shipping journey—from checkout to returns—into a source of operational efficiency, customer engagement, and revenue growth. At its core, nShift’s value comes from how each solution contributes to both logistics performance and customer experience: Checkout nShift Checkout enhances the buying moment by giving customers flexible, real-time delivery options (e.g. home delivery, pickup points, express shipping). This reduces friction and cart abandonment while increasing conversion rates and average order value. Deliver Our delivery and shipping solutions automate carrier selection, label generation, and booking across 1,000+ carriers. This reduces manual work, minimizes errors, and optimizes shipping costs while enabling businesses to scale without adding operational complexity. Track nShift Track turns routine delivery updates into branded, data-driven communications. Businesses can send real-time notifications and create post-purchase touchpoints that reduce support queries and open up new marketing and upsell opportunities. Returns nShift Returns simplifies reverse logistics with self-service flows, automated processes, and exchange options. This reduces handling costs while converting a significant portion of returns into new purchases, improving retention and lifetime value. Emissions & analytics nShift also offers emissions tracking and analytics, helping businesses measure delivery performance, reduce environmental impact, and meet sustainability requirements while gaining actionable insights into operations.

Movable Ink personalizes every customer engagement through automation and artificial intelligence. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and achieve the optimal customer experience. Headquartered in New York City with 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, and Australia.

TestFreaks is the leading Nordic provider of product review solutions, with full support for moderation, translations and syndication. TestFreaks is a Google-partner, helping you maximize the value of your Google Ads.

About Avarda Avarda is part of TF Bank and a leading provider of payment solutions for e-commerce in Northern Europe. With a unique white-label model, Avarda enables merchants to own and control the entire purchase journey – strengthening customer loyalty and increasing repeat purchases. Avarda manages payments for some of the Nordic region’s largest online retailers, including Boozt and Jollyroom. A fully branded buying experience. Avarda enables a buying journey that looks and feels like you—every step of the way. Cards, Wallets, BNPL—choose the mix that fits your business. Flexible and fully tailored to your needs. Keep your brand front and center - watch loyalty grow. When your brand is consistent throughout the buying journey, the experience is clear and easy. Customers return - and choose you again and again. Avarda and Voyado MemberConnect™ is an API-based solution that requires minimal development. Avarda connects directly to the merchant’s Voyado platform, instantly enrolling consumers into loyalty programs without barriers. This ensures a great experience for both merchants and consumers, enhancing brand engagement at multiple touch points. Value for Merchants & Consumers For Merchants: ✔ Collect first-party data from consumers ✔ Increase customer lifetime value ✔ Improve conversion rates For Consumers: ✔ Faster and more convenient loyalty program enrollment ✔ Personalized offers and rewards ✔ Access to exclusive benefits and promotions

Faslet is the retail intelligence platform that increases conversion, reduces returns and eliminates missed sales for fashion brands across Europe, all from one integration.

Vipps MobilePay is the Nordic's favourite wallet. Makes payments and user registration super easy.

Turn every payment into performance. Qliro is a fast-growing fintech company delivering smart, scalable payment solutions for enterprise and SME merchants – with a strong focus on e-commerce. As the strategic growth partner for modern commerce, Qliro helps merchants across Europe turn every payment experience into a driver of sales, loyalty, and long-term profitability. Through our unique Flywheel Commerce model, we build momentum across the entire customer journey and keep your customers coming back, again and again. Powered by composable technology, data-driven insights, and a customer-obsessed mindset, we don’t just power payments - we power your growth.

SLACE is a Conversational Retail Platform that helps retailers transform anonymous in-store shoppers into known customers and long-term customer relationships. By connecting physical retail with digital engagement, SLACE enables brands to identify shoppers with consent, enrich first-party customer profiles and activate personalized customer journeys across the entire customer lifecycle. Through QR codes and other in-store touchpoints, SLACE captures valuable customer interactions and connects them with CRM, loyalty and marketing platforms such as Voyado. This enables retailers to unify offline and online customer data, creating a complete view of every customer while respecting privacy and consent. SLACE extends traditional customer data platforms with conversational engagement, allowing retailers to continue the customer relationship beyond the point of sale through WhatsApp and other messaging channels customers already use every day. Personalized conversations can deliver digital receipts, promotions, loyalty rewards, product recommendations, customer support and post-purchase engagement in real time. The platform continuously enriches customer profiles with behavioral signals and first-party data, enabling smarter segmentation, personalized campaigns and more relevant customer experiences. By combining customer identity, conversational engagement and real-time data activation, SLACE helps retailers increase loyalty, improve customer retention and maximize customer lifetime value. Retailers can identify anonymous shoppers, synchronize customer profiles, activate omnichannel customer journeys and measure the business impact of every interaction - from the first store visit to long-term customer loyalty. Whether the goal is customer acquisition, loyalty enrollment, digital receipts, product engagement or personalized retention campaigns, SLACE provides retailers with the tools to turn every in-store interaction into a measurable business opportunity.

Orisha Commerce, as part of the Orisha group, is a global SaaS retail solutions provider that enables seamless unified shopping experiences for customers and associates, from browsing and discovery to transaction, acquisition, and consumption across all physical and digital touchpoints. We empower retailers and brands to enhance their unified commerce execution, leading to increased long-term agility and profitability. ORP is one of the solutions within Orisha Commerce.

SEEN is a leader in personalized, data-driven video technology, helping brands create highly engaging, individualized experiences for their customers. By integrating customer data such as names, locations, and preferences, SEEN enables brands to deliver personalized video messages that resonate more deeply with audiences, driving higher engagement and conversion rates. SEEN’s technology is designed to scale, offering seamless distribution of personalized videos to tens of thousands or even millions of recipients. Companies across industries, including e-commerce, retail, and travel, have successfully used SEEN to boost customer loyalty, increase engagement, and enhance customer journeys.

We are a fast-growing SaaS company leading the way in return and warranty management across the Nordics. Our mission is to transform commerce into a more sustainable and profitable future, and we are already helping leading brands and retailers boost customer loyalty, maximize profitability, and promote sustainability through innovative circular commerce solutions. Whether it’s returns, repairs, or circular initiatives, we’ve got you covered. With data-driven insights, you can optimize every step of the post-purchase journey, boosting efficiency and driving sustainable growth. An-all-in one post-purchase experience platform Get a tailored solution that optimize the purchase experiences for you and your customers, no matter how fast you scale. Partnering with us means fast ROI on every return while ensuring efficiency and sustainability at every stage. • Automated returns, exchanges, and claims • Sustainable repairs and warranty management • Circular recommerce solutions • Streamlined supplier claims management Our expertise, your success • 18M+ returns processed: With over 20 years of experience and best practices, we ensure control and transparency throughout the post-purchase experience. • Trusted by 600+ retailers & suppliers: Leading brands, retailers and suppliers rely on our all-in-one platform for sustainable growth. • Customer-centric approach: In-house development and dedicated support ensures quick customer service access. • Tailored to your needs: Our flexible platform adapts to your needs, streamlines your post-purchase process, and scales as your business grows. • Seamless integrations: Easily connect with your existing commerce stack for a seamless post-purchase experience.

SCAYLE is one of the fastest-growing enterprise commerce platforms in the world. Built by retailers for retailers, SCAYLE is a fully composable platform that’s seamlessly connected through UI. Its extensive ready-to-use enterprise feature set includes, omnichannel, marketplace capabilities, and a headless storefront accelerator. With SCAYLE, retailers can configure without coding. And code without limits. Because life’s too short for painful commerce. SCAYLE’s adaptable SaaS commerce platform is built on a headless and API-first architecture – accelerating migration and enabling flexible customization. SCAYLE’s extensive feature set includes: • Promotions • Subscriptions • PIM • Shop Management • Checkout • Order Management (DOM) All features are seamlessly connected on a next-gen UI, enabling retailers to deliver meaningful customer experiences and SCAYLE their business at the speed they want. SCAYLE is the only platform built by and for enterprise retailers. It was born out of the ABOUT YOU Group, one of Europe’s biggest online fashion stores – and still powers it today. With retail in its DNA, SCAYLE is now enabling more of the world’s leading retail brands to outperform the market. SCAYLE is trusted by industry leaders, including Harrods, Manchester United, DEICHMANN, Snipes, Pierce Group, and ABOUT YOU. With SCAYLE’s intuitive, adaptable commerce platform, they can master complexity and create the best possible customer experiences.