Explore Voyado Technology Partners

eesii, by Bertelsmann Marketing Services, is an innovative platform that automates and optimizes the execution of personalized, trigger-based Direct Mail campaigns. By combining cutting-edge programmatic print technology with decades of expertise in delivering impactful print campaigns, eesii enables marketers to seamlessly integrate Direct Mail into their customer journeys and significantly boost conversion rates.

We are a fast-growing SaaS company leading the way in return and warranty management across the Nordics. Our mission is to transform commerce into a more sustainable and profitable future, and we are already helping leading brands and retailers boost customer loyalty, maximize profitability, and promote sustainability through innovative circular commerce solutions. Whether it’s returns, repairs, or circular initiatives, we’ve got you covered. With data-driven insights, you can optimize every step of the post-purchase journey, boosting efficiency and driving sustainable growth. An-all-in one post-purchase experience platform Get a tailored solution that optimize the purchase experiences for you and your customers, no matter how fast you scale. Partnering with us means fast ROI on every return while ensuring efficiency and sustainability at every stage. • Automated returns, exchanges, and claims • Sustainable repairs and warranty management • Circular recommerce solutions • Streamlined supplier claims management Our expertise, your success • 18M+ returns processed: With over 20 years of experience and best practices, we ensure control and transparency throughout the post-purchase experience. • Trusted by 600+ retailers & suppliers: Leading brands, retailers and suppliers rely on our all-in-one platform for sustainable growth. • Customer-centric approach: In-house development and dedicated support ensures quick customer service access. • Tailored to your needs: Our flexible platform adapts to your needs, streamlines your post-purchase process, and scales as your business grows. • Seamless integrations: Easily connect with your existing commerce stack for a seamless post-purchase experience.

Omnium OMS is ONE centralized system that handles the entire lifecycle of an order. Order processing involves numerous components, complex requirements, and varied workflows, often managed through multiple systems. Omnium OMS simplifies this by acting as a central hub, seamlessly coordinating all facets of order management. From order creation to fulfillment, spanning online and physical retail, returns, inventory, pick lists, and shipping; Omnium automates workflows and ensures efficient handling of customer data, payments, and notifications. A True Omnichannel Enabler Effective order management is key to succeeding with your omnichannel strategy. Omnium OMS enables retailers to manage orders seamlessly across all sales channels. It integrates order handling, synchronizes inventory with ERP systems at flexible intervals, and provides real-time data on inventory, order history, and customer details. The fast search indexing capabilities allow Omnium to deliver real-time order updates without overloading the ERP system, ensuring smooth and efficient operations. Enhancing the Customer Experience with Seamless Order Fulfillment Omnium OMS helps businesses deliver on customer promises with transparency, precision, and control throughout the entire journey. It streamlines purchasing, provides real-time inventory visibility, and speeds up order processing. Automated workflows reduce errors and improve efficiency in picking, packing, and shipping, ensuring accurate and timely deliveries. With proactive support and timely updates, Omnium creates a seamless, frictionless experience at every touchpoint.

Creating the world’s most loved AI chatbot AI-powered chatbots built to automate support and drive sales Our platform is built to help your team succeed with ease Automating your customer relation will only be as good as the tool that helps your team building it. Kindly is built to help your team achieve great results in no time. Its friendly user interface will empower both technical and none technical members to deploy a powerful chatbot with class leading capability in no time. Machine learning made to amaze Kindly provides LLMs and machine learning that scales with your business. Our multilingual models understands your user questions in any language, both long and short, with slang or spelling mistakes. Easy for you, and easy for your customers.

zenloop started as a NPS specialist and is now the platform European brands use to capture, understand, and act on the 360° voice of their customers. Instead of running multiple separate tools for surveys, reviews, reputation, and competitive monitoring, brands get one solution that brings every relevant voice around their business together. The principle behind it is simple: listen, understand, act. Listening means collecting feedback at the right moment, with NPS, CSAT, and CES surveys or custom questionnaires at every touchpoint as well as aggregating third party reviews from over 100 platforms such as Google, Trustpilot, Amazon, app stores, and marketplaces. Understanding means an AI-powered analysis that categorizes feedback automatically, spots patterns, and surfaces the real drivers of satisfaction or dissatisfaction. Everything lives in one dashboard and is analyzed by the same AI engine. The result is a complete picture of the customer experience, without tool sprawl. Acting means insights flow straight into workflows, with real-time alerts on critical issues and native integrations for Salesforce, HubSpot, Zendesk, Freshdesk, and common ticketing tools. zenloop is part of saas.group, based in Germany, and serves more than 300 brands across Europe, including Samsung, Bosch, Birkenstock, flaconi, Thalia, Douglas, and Mister Spex. Surveys are available in 99+ languages, support is local, and the platform is GDPR-native by design.

OneSignal is a proven industry leader for customer-focused brands to engage with their customers, build customer loyalty, and reduce churn. Sending over 12 billion messages per day, OneSignal scales with your business to drive measurable ROI through Mobile and Web Push, In-App Messaging, Email, and SMS.

About Inretrn We embrace the complexities companies face with returns and reverse logistics—whether managing high volumes, handling cross-border logistics, or optimizing for sustainability—and turn these challenges into features on our platform. Technically, Inretrn is an API-driven, SaaS platform designed to streamline returns management. Our platform integrates effortlessly into existing workflows, offering automation, data insights, and full customization to meet the unique needs of every brand. Inretrn - one platform to optimize all returns With Inretrn, you only need one platform to manage returns across D2C, B2B, and multi-channel sales. This means consolidated processing for all returns, fewer logistical headaches, and significant time savings with automated decisions for repair, donation, resale, or recycling. Native best-in-class functionality Inretrn empowers brands to focus on what matters: customer satisfaction and operational efficiency. Our platform provides core functionalities tailored for returns and post-purchase experience management: Smart Digital Returns Registration • Product Routing & Destination Optimization (e.g., donation, repair, resale) • Cross-border Returns Handling & Automation • Real-time Returns Data & Insights • Circularity and Sustainability Optimization Why leading brands choose Inretrn? One platform to manage returns for all sales channels and markets International returns, with seamless cross-border logistics Built-in sustainability tools: optimize for fewer carbon emissions and more circularity Flexibility to support new return policies and initiatives quickly Customizable workflows and automation to streamline complex return processes.

Movable Ink personalizes every customer engagement through automation and artificial intelligence. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and achieve the optimal customer experience. Headquartered in New York City with 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, and Australia.

For almost 200 years Dun & Bradstreet has helped clients and partners grow and thrive through the power of data, analytics, and data-driven solutions. We are dedicated to this unique purpose and guided by important values that make us the established leader in business decisioning data and analytical insights. We combine global data and local expertise to help clients make smarter decisions! Our Mission Dun & Bradstreet helps clients grow and thrive. Our data and insights empower clients to take more intelligent actions that provide a competitive edge. Our Vision Dun & Bradstreet will create a global network of trust enabling clients to turn uncertainty into confidence, risk into opportunity, and potential into prosperity. Our Values Our values are the constant touchstone of our community; they guide our behavior and anchor our decisions. • Data-Inspired We’re passionate about the power of data. It’s at the heart of everything we do. • Relentlessly Curious We embrace the change in the world around us. We know it brings new problems to solve, new things to learn and new ways to grow. • Inherently Generous We succeed by helping others succeed. We openly share our time and talent, and we confidently welcome the help of others.

TestFreaks is the leading Nordic provider of product review solutions, with full support for moderation, translations and syndication. TestFreaks is a Google-partner, helping you maximize the value of your Google Ads.

LS Retail has been providing comprehensive POS and business management software solutions to retail and hospitality businesses worldwide for over 30 years. Our modular software combines point of sale, inventory, customer loyalty, reporting, and financials into one system with the flexibility to scale and add functionality as business needs evolve. Today, over a hundred thousand retail stores, restaurants, cafés, pharmacies, resorts, cruise lines, gas stations, and more rely on LS Retail software in 157 countries.

ITX Norge AS – Empowering Businesses through Advanced Communication Solutions ITX Norge AS is a leading provider of cutting-edge contact center solutions, designed to streamline and optimize customer interactions across multiple channels. Based in Norway, ITX specializes in delivering integrated communication platforms that allow businesses to manage customer service, sales, and support processes efficiently and effectively. At the heart of ITX’s offerings is a robust Ticketing, CRM and Contact Center system, which combines powerful technology with seamless integrations to core business systems. By offering a unified interface for handling phone calls, emails, SMS, social media, FAQ & AI, and chat, ITX ensures that businesses can provide consistent, high-quality customer experiences, regardless of the communication channel. With a focus on driving digital transformation, ITX Norge AS empowers businesses to automate workflows, enhance customer engagement, and achieve greater operational efficiency. Their solutions cater to a wide range of industries, including retail, telecommunications, and automotive, providing flexible and scalable tools that adapt to the unique needs of each client. ITX Norge AS also prides itself on its collaborative approach, working closely with clients to tailor solutions that fit their business goals. With a team of skilled professionals and a commitment to innovation, ITX is at the forefront of enhancing customer interaction management in the Norwegian market.

Our Philosophy We believe that reliable data is the foundation for successful business operations. Our approach combines cutting-edge technology with deep industry expertise to deliver solutions that create tangible results. Innovation-Driven We continuously evolve our technologies to stay ahead of market demands and emerging challenges. Data-Driven Approach We apply advanced analytics and machine learning to unlock the full potential of customer data. Strong Relationships We build long-lasting partnerships with our clients based on trust, transparency, and shared success. Our History Valitive was founded in 2020 through the merger of three specialized companies within Alektum Group: Decidas, Itesco, and Alektum Market Information. The purpose of the merger was to combine expertise in credit information, risk management, and market analysis under one brand, offering unified and data-driven solutions to businesses. We are part of Alektum Group, a European corporation with operations in 14 countries and over 700 employees. Our Services Our services are divided into four core areas: Identity Verification and Data Enrichment We provide solutions that verify identities and enrich customer data, ensuring access to accurate and up-to-date information. Customer Data Monitoring Through continuous monitoring, we help companies keep their data current and identify changes that may impact business decisions. Credit Information and Decision Support We deliver credit reports and decision support tools that enable companies to make informed credit decisions and minimize risk. Targeted Marketing and Prospecting Our targeted marketing and prospecting services help companies identify and effectively reach potential customers. With customers across the Nordic region and Europe, we strive to be a trusted partner for companies that want to make informed and secure decisions based on high-quality data.

SCAYLE is one of the fastest-growing enterprise commerce platforms in the world. Built by retailers for retailers, SCAYLE is a fully composable platform that’s seamlessly connected through UI. Its extensive ready-to-use enterprise feature set includes, omnichannel, marketplace capabilities, and a headless storefront accelerator. With SCAYLE, retailers can configure without coding. And code without limits. Because life’s too short for painful commerce. SCAYLE’s adaptable SaaS commerce platform is built on a headless and API-first architecture – accelerating migration and enabling flexible customization. SCAYLE’s extensive feature set includes: • Promotions • Subscriptions • PIM • Shop Management • Checkout • Order Management (DOM) All features are seamlessly connected on a next-gen UI, enabling retailers to deliver meaningful customer experiences and SCAYLE their business at the speed they want. SCAYLE is the only platform built by and for enterprise retailers. It was born out of the ABOUT YOU Group, one of Europe’s biggest online fashion stores – and still powers it today. With retail in its DNA, SCAYLE is now enabling more of the world’s leading retail brands to outperform the market. SCAYLE is trusted by industry leaders, including Harrods, Manchester United, DEICHMANN, Snipes, Pierce Group, and ABOUT YOU. With SCAYLE’s intuitive, adaptable commerce platform, they can master complexity and create the best possible customer experiences.

Sitoo began life as an eCommerce platform but realized what the industry truly needed was a scalable solution to bring together physical and digital retail - and make Unified Commerce a reality. Today, Sitoo, the cloud-native Unified Commerce Platform anchored by POS, helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere. Driven by the belief that shopping should be simple and seamless, Sitoo enables retailers to unify all physical stores and online sales channels in real time. Sitoo is part of the prestigious MACH Alliance (Microservices, API-first, Cloud-native SaaS, Headless) and, with game-changing retail tech and a mobile-first POS, gives retailers the foundations and the flexibility they need to run their retail business on their terms. The fast growing tech company based out of Sweden also has offices in Denmark and UK. The POS is compliant in 40+ countries and trusted by 300+ brands and retail chains in Europe, Asia, Australia and North America.

Faslet is the retail intelligence platform that increases conversion, reduces returns and eliminates missed sales for fashion brands across Europe, all from one integration.

Cow Hills Retail: Innovating Retail Technology in Europe & South Africa Cow Hills Retail is a market leader in delivering cutting-edge POS software solutions designed to meet the dynamic needs of today’s centralized, non-food retail organizations. Founded on the principles of innovation, reliability, and customer-centricity, Cow Hills provides comprehensive, scalable systems that empower retailers to optimize operations and deliver exceptional customer experiences. Best-of-Breed Philosophy Cow Hills follows a "best-of-breed" strategy, dedicating its expertise exclusively to software development while partnering with leading system integrators for hardware implementation. This focused approach allows the company to develop robust, adaptable solutions tailored to meet the specific demands of modern retail. Our Key Features: Global Expertise • Operating across Europe, South Africa, and other international markets, Cow Hills delivers solutions that cater to diverse retail sectors, including fashion, health and beauty, food, and general merchandise. Collaborative Ecosystem • Cow Hills integrates seamlessly with various retail platforms, including loyalty programs, ERP systems like SAP, Microsoft, Oracle, and NetSuite, inventory management systems, and e-commerce platforms. This compatibility ensures that its solutions function smoothly within complex retail ecosystems. Treazure Price and Promo Engine • A cornerstone of Cow Hills’ software suite, the Treazure Price and Promo Engine offers unparalleled functionality. It enables retailers to execute virtually any promotional campaign, calculate complex marketing scenarios, and ensure accurate pricing, driving both revenue growth and customer satisfaction. "Together, We Make Retail Work" • This guiding principle underscores the company's collaborative spirit and commitment to building strong partnerships. One of its most successful collaborations is with Voyado, a leader in customer engagement solutions. Together, Cow Hills and Voyado combine their strengths to deliver unmatched operational efficiency and enhanced customer experiences. Driving Growth and Transformation • Cow Hills empowers retailers to stay competitive in an evolving market by equipping them with tools to streamline operations, personalize customer interactions, and foster loyalty. From seamless integrations to unparalleled promotional capabilities, Cow Hills ensures that retailers can meet the demands of modern shoppers.

Maze is a tool for behaviour change The Maze app is the only app in the world that helps each store perform at its best with real customer feedback and local, actionable insights. Instead of one-size-fits-all strategies, stores get focused input and tailored recommendations to improve staff behaviors, increase sales and close performance gaps between stores.

Triggerbee’s onsite marketing platform lets you build and publish promotions, forms, surveys, and referral campaigns on your website – all in one tool. Use website behaviour, CRM data, and location to target your messages to individual customers for maximum impact.

NewStore offers the world’s most scalable and globally compliant unified commerce platform, featuring the easiest-to-use, lightest tech stack for fast and flexible deployment. With its advanced omnichannel POS and branded shopping apps, NewStore enables premium retail brands to deliver exceptional customer experiences across every channel. Trusted by 85+ brands in 55+ countries, NewStore drives a 30% increase in sales through seamless transactions, personalized interactions, real-time inventory visibility, and flexible fulfillment options.

Looking to collect more ratings and real reviews from real customers? Real Reviews™ by Lipscore helps retailers turn verified customer feedback into trust, visibility, and growth. Lipscore is a verified review platform where only customers with a completed purchase can leave feedback. Every review is transaction-linked, ensuring authentic, compliant reviews that both consumers and AI-powered search engines can trust. Lipscore is used by more than 1,000 retailers globally, including Kappahl, The Body Shop, Björn Borg, and Peak Performance. By removing friction from the feedback process, Lipscore typically captures 2–4 times more ratings and real reviews than traditional review platforms. This high volume of verified customer feedback builds credibility, boosts conversions, and strengthens visibility in Google and AI-powered search. Lipscore collects feedback across both online and in-store touchpoints, creating a rich and reliable data foundation. With large volumes of verified feedback, retailers gain valuable insights into customer experience, product performance, and service quality — supporting smarter decisions across the business. Lipscore integrates seamlessly with ecommerce platforms and websites, offering automated feedback requests, customization options, Google integrations, and multilingual support. All reviews are verified by design, ensuring compliance with EU consumer law and long-term trust.