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Developed by: Voyado

Support Email: support@voyado.com

About Shopware

Shopware is a leading e-commerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries. As a trendsetting open source solution, Shopware gives retailers the freedom to quickly and easily realize their growth potential, with more flexibility and less complexity. Today, more than 100,000 companies rely on a Shopware solution, with all retailers—from start-ups to enterprise—generating a combined turnover of 5.8 billion euros in 2018.

Shopware and Voyado

The Voyado Engage integration with Shopware allows retailers to seamlessly connect customer and order data across multiple markets. With real-time syncing and smart automation, this integration supports personalized communication, improved segmentation, and better campaign performance. From abandoned cart flows to transactional emails and personalized offers, Shopware and Voyado help retailers engage more effectively—across regions and touchpoints.

Currently in BETA, this integration is actively being developed, and your feedback is key to shaping its continued evolution.

Use cases

  • Multi-market data sync

    Keep customer and order data, including cancellations and returns, accurate and up to date across all your markets. Support localized reporting, region-specific settings, and a unified customer view to fuel smarter personalization and segmentation

  • Back in stock notifications

    Let customers know when their favorite items are available again. Capture intent and recover potential sales with timely alerts.

  • Triggered transactional emails

    Automatically send order confirmations, shipping updates, and return notices with localized templates and consistent messaging.

  • Abandoned cart and browse recovery

    Reconnect with shoppers who leave without purchasing. Trigger personalized emails based on cart and browsing activity to reduce drop-offs.

  • Personalized promotions

    Assign and redeem individual promotion codes tailored to each customer’s preferences, supported by market-specific discounts.

  • Product interest tracking

    Identify the top 10 products each customer is most interested in. Use this insight to power highly targeted campaigns and smarter segmentation.