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Shopify

Integration
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Connect your Shopify store with Voyado to collect and utilize first-party data to create engaging and personalized experiences across channels.

Categories
E-commerce, Point of sale
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Voyado Engage
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Support

Developed by: Voyado

Support Email: support@voyado.com

About Shopify

Shopify isn't just an e-commerce software, Shopify is the best e-commerce platform that has everything you need to sell online, on social media, or in person.

We were impressed with Voyado's capabilities to consolidate our current ESP and the ability to integrate with our in-store POS, to surface customer data so our employees can bring a more personalized experience.
Amelia Clarkson, CRM Manager at Belstaff

Shopify and Voyado

The Shopify and Voyado integration allow retailers to connect their Shopify store with Voyado’s multichannel marketing platform Voyado Engage. The easy-to-install app serves insights and campaign tools that will allow the creation of standout customer experiences across all sales and marketing channels.

The two systems connect seamlessly and sync behavioural data from Shopify into Voyado. The whole point is to have access to all insights in one place, to provide a 360 view of the consumer. Merchants can then orchestrate experiences based on the data sourced from all channels, in-store and online.

Retailers can trigger transactional communication through Voyado, follow up with relevant and personalized marketing automation programs, build membership clubs and assign personal and targeted discounts. For consumers this translates into a fun shopping experience with fast access to relevant offerings that are easy to redeem at checkout.

Use cases

  • Unified data for unified experiences

    Collect data from your Shopify store into Voyado and get a unified customer database that is easy to act on. ​Track geographically, where customers sign-up and place their orders by mapping stores in Voyado to store locations in Shopify.​ With Store purchases and refunds in Voyado you'll get segmented and more targeted communication.​

  • Personalized marketing automation

    Build your acquisition, retention and win-back flows with our ready and easy-to-use automation tool and get started in no time!

  • Abandoned cart & browse communication

    Identify existing customers, or create new contacts in Voyado, by capturing the shopper’s email during Shopify checkout – even if a shopper has not completed the transaction. This allows you to identify and act on their abandoned browsers or cart activity if they don’t finalize the checkout.

  • Transacational communication

    Streamline and personalize all your sendouts whether it’s transactional or marketing. This makes for a pleasant end-consumer experience throughout their lifecycle.

  • Loyalty with rewards and vouchers

    Sync rewards and vouchers from Voyado to your Shopify store—and let customers keep track of their relationship with you. ​Convert points into vouchers in Voyado and enable them on your Shopify store as a discount.​ Target and create personal discounts in Shopify, using the segmentation and promotion tool in Voyado.

  • Personalized shopping in-store

    Enable the sales staff in your stores to register new members into your loyalty program. Track geographically, where customers sign-up and place their orders by mapping stores in Voyado to POS locations in Shopify. Inform customers in stores about their membership levels and encourage them to use any available benefits and trigger transactional communication through Voyado post sales. You're able to segment and communicate with customers based on their main store.