Lipscore - Voyado Technology Partner Directory

About Lipscore

Looking to collect more ratings and real reviews from real customers? Real Reviews™ by Lipscore helps retailers turn verified customer feedback into trust, visibility, and growth.

Lipscore is a verified review platform where only customers with a completed purchase can leave feedback. Every review is transaction-linked, ensuring authentic, compliant reviews that both consumers and AI-powered search engines can trust. Lipscore is used by more than 1,000 retailers globally, including Kappahl, The Body Shop, Björn Borg, and Peak Performance.

By removing friction from the feedback process, Lipscore typically captures 2–4 times more ratings and real reviews than traditional review platforms. This high volume of verified customer feedback builds credibility, boosts conversions, and strengthens visibility in Google and AI-powered search.

Lipscore collects feedback across both online and in-store touchpoints, creating a rich and reliable data foundation. With large volumes of verified feedback, retailers gain valuable insights into customer experience, product performance, and service quality — supporting smarter decisions across the business.

Lipscore integrates seamlessly with ecommerce platforms and websites, offering automated feedback requests, customization options, Google integrations, and multilingual support. All reviews are verified by design, ensuring compliance with EU consumer law and long-term trust.

Partnering with Lipscore has been invaluable for us. The verified customer reviews provide the authenticity that our shoppers trust, and products with more ratings and reviews show a higher conversion rate. Integrating in-store feedback through Voyado has significantly boosted the volume and breadth of feedback, deepening our product insights. By tailoring our communication, we’ve doubled our response rate and made strides in reducing returns. Lipscore has truly enhanced our e-commerce strategy.

Vidar Tirèn, E-commerce Manager at Scorett

Lipscore and Voyado

The integration between Voyado and Lipscore enables retailers to collect verified ratings and reviews from both online and physical stores directly through the Voyado platform. By combining Voyado’s customer data and activation capabilities with Lipscore’s verified-only feedback, retailers gain trusted insights that support personalization, loyalty, and growth.

Media

Europe’s fastest-growing review platform

What we offer

Why choose Lipscore?

What do customers say?

Seamless Onboarding with dedicated support

Key features for maximizing customer feedback

Use cases

Gather Feedback from purchases online and in-store

The Lipscore-Voyado integration enables seamless collection and management of customer ratings and reviews from both online and physical stores. Reviews and ratings, whether for products or service levels, are instantly incorporated into Voyado Engage, enabling customer segmentation and automated actions. You can reward customers with discounts or loyalty points and follow up via email to thank them for their feedback. This encourages repeat purchases and strengthens customer relationships.
Use reviews in customer segmentations

With Lipscore data integrated into Voyado Engage, you can create segments based on the number of reviews submitted or the average rating value. Identify and reward your most active and loyal customers, or trigger personalized win-back campaigns for those giving lower ratings. This helps strengthen relationships, increase satisfaction, and drive long-term customer loyalty.
Automate actions based on reviews

Lipscore reviews can trigger automated workflows in Voyado Engage, allowing you to interact with customers in a timely and personalized manner. For example, after a customer submits a rating, you can automatically adjust their reward points and follow up with a personalized email containing a discount code a few days later. These automated responses not only show appreciation but also encourage repeat purchases and increased customer loyalty.
Create Marketing Campaigns

Customer reviews can form the basis for highly targeted and effective marketing campaigns. By segmenting customers who have submitted multiple reviews within a certain period, you can reward their engagement with exclusive offers, discounts, or early access to new products. For example, customers who consistently share positive feedback could receive a special offer or an invitation to an exclusive product launch to further strengthen their connection with your brand.