Ingrid
Ingrid Delivery Platform connects retailers, carriers and consumers to create a better shopping experience for everyone.
About Ingrid
Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce business deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.
"With Ingrid, we have been really good at optimizing the delivery experience from checkout to when the customer gets their products. We now also have phenomenal tools to reliably control the customer offer at all times based on our business goals."
Ingrid and Voyado
The powerful partnership between Ingrid and Voyado is based on a deep care for customer experience building loyalty and life time value.
Automated delivery tracking that empower your marketing efforts. Ingrid Tracking together with Voyado CXP lets retailers build a smooth and proactive post-purchase experience, while leveraging delivery notifications to craft powerful and compelling transactional messaging. Deliver engaging, on-brand order tracking experiences will drive revenue, reduce WISMO calls, and build loyalty.
Learn more about the Ingrid & Voyado Integration, click here: https://ingrid.slite.page/p/-9EVeMjAf8o4QU/Ingrid-Voyado-integration
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Use cases
- Delivery Checkout
Add and A/B test multiple e-commerce delivery options to increase conversion, customer satisfaction and net delivery revenue in any market.
- Tracking
Reduce support issues and show relevant, branded tracking details at every stage of the delivery journey.
- Transport
Cut transportation costs with one, cloud-based TMS software for e-commerce.
- In-store
Fulfill e-commerce orders directly in your brick-and-mortar stores for a much faster and greener delivery promise.
- Returns
Automate, reduce and simplify the way you handle returns. Give your customers the post-purchase experience they deserve.