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Crobox

Recreate the In-store Experience with Crobox's Digital Product Advisor

Categories
Data enrichment
Resources
Region
  • Netherlands
Support

Developed by: Crobox

Support Email: support@crobox.com

About Crobox

Crobox is redefining Guided Selling by transforming product content and creating engaging Digital Product Advisors that seamlessly connect customer needs with product benefits. Our solutions empower shoppers to make confident, informed decisions in a stress-free environment, backed by our deep expertise in behavioral psychology, eCommerce, and data-driven insights.

The Shoe Finder generated some impressive results. We knew it would ease the shopper’s decision-making, thereby resulting in higher CRO, but the impact on our revenue was something else.
Rick Hoving, Senior eCommerce Manager at ASICS

Crobox and Voyado

Crobox is proud to partner with Voyado, integrating seamlessly to enhance customer data capabilities. This collaboration enables insights and user data gathered through Crobox experiences—such as user responses in guided question flows—to be sent directly to Voyado. With user consent, this data enriches customer profiles, empowering our retailers to create personalized journeys tailored to individual preferences. Crobox ensures privacy by not storing personal data like email addresses; instead, information is securely transferred via a webhook, triggering instant updates in Voyado’s system. This integration streamlines data sharing and supports brands in delivering meaningful, data-driven customer experiences.

Use cases

  • Personalize the customer journey at scale

    As your customer base grows, delivering personalized experiences becomes more challenging. Generic interactions can result in lower engagement, higher bounce rates, and decreased loyalty. Crobox's Guided Selling Suite solves this by scaling tailored product recommendations. It automates personalization for different customer segments, driving better results without overloading your resources.

  • Boost conversions while reducing costs

    Crobox's Guided Selling Suite simplifies shopping by delivering tailored product recommendations at scale. By streamlining the customer experience, it helps shoppers quickly find the products they need, reducing friction and driving higher conversion rates. This automation not only lowers cost-per-acquisition (CPA) but also minimizes the need for resource-heavy testing and optimization, ensuring impactful results with less effort.

  • Gain actionable consumer insights

    Without clear feedback on shopper behavior and product performance, businesses struggle to stay competitive and risk wasting resources. Crobox provides real-time insights to adapt to trends, refine product strategies, and boost conversions—driving revenue and maintaining a competitive edge.

  • Simplify the shopping experience

    Disorganized taxonomy and complex product pages can confuse shoppers, leading to low conversions and reduced revenue. Crobox translates technical jargon into clear, consumer-friendly language, making product information more accessible and improving the overall shopping experience—driving higher engagement and conversions.