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BigCommerce

Categories
E-commerce
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Voyado Engage
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Region
  • Netherlands
  • United Kingdom
  • Germany
Support

Developed by: Voyado

Support Email: support@voyado.com

About BigCommerce

BigCommerce is a cloud e-commerce platform for established and rapidly-growing businesses. It combines enterprise functionality, an open architecture, an app ecosystem, and market-leading performance. BigCommerce enables businesses to grow online sales with 80% less cost, time, and complexity than on-premise software.

BigCommerce powers B2B and B2C e-commerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.

BigCommerce and Voyado

With Voyado Engage and BigCommerce, retailers can create seamless experiences across e-commerce and marketing. The integration syncs customers and orders in real time, supports multi-market setups, and unlocks personalized automation at scale. From targeted discounts to transactional communication, the integration helps retailers drive engagement and repeat purchases.

Use cases

  • Multi-market data sync

    Keep customer and order data accurate and up to date across all your markets. Support localized reporting, region-specific settings, and a unified customer view to fuel smarter personalization and segmentation.

  • Triggered transactional emails

    Automatically send timely emails for order confirmations, shipping updates, and returns. Use localized templates to ensure relevant, on-brand messaging at every touchpoint.

  • Abandoned cart and browse recovery

    Identify shoppers who leave without converting and follow up with personalized cart and browse abandonment emails. Bring them back with relevant reminders and offers.

  • Targeted promotions and discounts

    Assign personalized discounts and enable them on-site through unique coupon codes. Tailor offers to customer behavior and preferences to drive conversion.

  • Order-based segmentation

    Segment customers based on purchase behavior, cancellations, and returns. Use these insights to tailor communication, identify churn risks, and fine-tune your retention strategy.