Voyado Service partners

We guide retailers and wholesalers overcome their e-commerce growth ceiling. About SCAPE The e-commerce market is maturing, bringing about various developments such as scaling up, increasing customer expectations, and the entry of international players into the market. Additionally, the pace of change is accelerating. Organizations are noticing that: • Growth is no longer automatic. • They lack sufficient capacity and seniority in-house. • E-commerce processes need improvement. • Technology has become a limiting factor. • Customer behavior is changing constantly. • Data needs to be leveraged for decision-making and optimization. SCAPE helps organizations overcome e-commerce challenges through strategic advice and hands-on guidance. We develop actionable plans, execute them effectively, and ultimately transition the project back to the internal team, empowering them with the knowledge and skills needed to sustain success. SCAPE <3 Voyado Customer data, CDP, personalisation and loyalty are important in remaining relevant in the changing customer behavior. And that's exactly why we partner with Voyado! We can assist you with your Voyado implementation and continuously developing and/or executing your customer experience roadmap (improving conversion, AOV, CLV, NPS, ROAS and more), leveraging the tool fully and creating meaningful and lasting customer relationships.

Unlock the Full Potential of Voyado with WHAT/ABOUT At WHAT/ABOUT, we help you navigate the complexities of the digital landscape. With years of experience in e-commerce, omnichannel strategies, and digital transformation, we believe your organization already has the insights it needs—we’re here to guide you in the right direction. With our extensive experience in Voyado and the CXP space, we ensure you make the right decisions to create a seamless and personalized loyalty experience that aligns with your brand. Our goal is to help you maximize the value of your tools while equipping your team with the knowledge and capabilities to drive long-term success. Let’s make Voyado work for you—effectively, strategically, and to its full potential.

Leaf is a technology and data science company delivering performance intelligence solutions for next-gen ecommerce brands. Through a hybrid of hands-on expertise and our solutions Signal & Answers, we power superior decision-making and paid media spend efficiency for brands like ThruDark, SURI and DASH Water. We’re headquartered in the UK with a remote team that extends from Costa Rica to Jakarta, giving us 24hr coverage, many languages & glocal knowledge.

ROIROI is a commerce agency built for the AI era. We deliver profitable growth for consumer brands by connecting design, development, data, marketing and AI. We deliver profitable growth for consumer brands by connecting design, development, data, marketing and AI into a single commercial engine. Most brands are caught between agencies not built for the future and AI consultancies that don't understand commerce. We bridge the gap between both. We work with ecommerce directors, marketing managers, CTOs and founders inside mid-market consumer brands. Every engagement starts with discovery - we unpack where your business is, where it needs to be, and how we'll get there. Our capabilities span design and development, performance and retention marketing, data infrastructure and AI implementation. We don't optimise channels in isolation. We connect technology, growth, retention and data into one engine because that's where the real commercial gains are. We have deep roots in commerce infrastructure - one of our founding agencies helped build Centra. That keeps us grounded in what actually works, not what the industry assumes.

At Web2Media, we are a full-service digital marketing agency with a comprehensive approach to helping businesses succeed in the digital landscape. Our team of over 75 specialists brings expertise across key areas such as SEO, paid media, social media management, and marketing automation. We focus on creating customer-centric solutions, combining strategic insights with the latest technology to drive results. With Voyado, we specialize in retail automation, enabling brands to deliver highly personalized, omni-channel experiences that take the customer experience to new heights through loyalty and engagement across all touchpoints.

At Avensia, we are experts in modern commerce. Our talented team provides businesses with tailored strategies and the most relevant technology for e-commerce, omnichannel, customer experience, and information management. With over 20 years of expertise and a team of more than 300 modern commerce specialists, we empower B2C and B2B companies across Europe, North America, and APAC to accelerate growth and achieve long-term success. Avensia has a long-standing partnership with Voyado and has delivered dozens of successful implementation projects. Not only do we know the Voyado platform inside and out to ensure it works in perfect harmony with your commerce tech infrastructure. Our team also include CX and loyalty experts to ensure you’ve got the strategy, processes and organization in place to be a winner. With Avensia as Your Voyado Partner You’ll Get: • Strategic advisory in customer experience, loyalty and engagement • Voyado implementation expertise including certified consultants • Tailored configuration, change management and training unique to your business needs • UX design support to ensure communication assets are developed according to UX best practices and your brand guidelines • Pre-packaged connectors to our proven e-commerce frameworks Avensia Nitro and Avensia Excite Our experts have extensive experience of working hands-on in Voyado. We’ll help you set up new marketing automations, create seamless customer journeys and optimize internal processes for customer segmentation and communication. Not sure where to start? Let our team conduct a customer experience audit to uncover gaps and identify areas for improvement. Learn more at avensia.com

Vaimo is one of the world’s most respected experts in digital commerce and customer experiences. For us, experience is everything. It is at the heart of all we do, and we are leading the way in delivering on it in these fields: • Digital Commerce • Content Management • Data Management • Insights & Activation As a full-service digital experience agency, we deliver consulting, design, development, support, and analytics services within all four fields. We are a global partner with a local presence, focused on cultivating close, long-term relationships with our clients. We work with brands, retailers, manufacturers, and organizations all over the world and have over 650 employees based in offices in more than 15 markets across EMEA, APAC, and North America.

Geta is a leader in comprehensive e-commerce solutions, employing eight Optimizely Most Valued Professionals (OMVPs) and collaborating with Optimizely for over a decade. Our expertise extends to platforms like Microsoft Dynamics and InRiver PIM, and we provide omnichannel/OMS solutions in partnership with Omnium. At Geta, we focus on commerce solutions that integrate physical and digital interactions. As a full-service partner, we support every phase of your online shopping success—from planning and execution to achieving your goals. Our team consists of consultants, designers, developers, marketers, and technical solution managers who approach each project with a holistic understanding. With Geta, you can trust that we will help you create scalable solutions that are built for the future.

Digital Flagship Stores for iconic brands of today and tomorrow. Grebban design and build digital flagship stores, known for extraordinary e-commerce design (platform and tech partner agnostic), as the No. 1 Centra agency in the world, and for exceeding expectations. We’re proud to be the No. 1 Centra agency globally, with 100+ specialists and 50+ Centra implementations. But our expertise doesn’t stop there — we’re also trusted specialists in Shopify (Shopify Plus Partner) and Norce (for multi-brand and B2B models), helping brands choose and scale the right platform based on their business model and ambition. We’ve developed GrebCommerce™, a proven headless accelerator for Centra and Norce used by 50+ brands. It offers faster time-to-market, lower cost of ownership, and a scalable architecture built to handle millions of orders. With GrebCommerce™, you invest in what’s unique to your brand — not in building the basics from scratch. Voyado Elevate and Voyado Engage are both ready-made integrated to GrebCommerce™. We are recognised globally for our expertise in e-commerce design and digital flagship art direction, helping brands turn their vision into exceptional customer experiences. Our design offering is often bundled with our technology services, but also frequently provided as a standalone service, as it is platform and tech agency agnostic. Grebban is also a strategic partner for loyalty and CRM implementations. With our offering Grebban Flagship Loyalty™, we help brands set new, innovative standards and build their pathway to loyalty together with Voyado Grebban serves both enterprise clients and startups with quality and ambition. We act as experts, consultants, producers or full-stack agency depending on your need and choice. Cross-agency, or by our own. With our global experience and scale, we are used to enterprise-level complexity, program management and delivery. Let’s build your digital flagship store — and take your brand to the next level. Grebban has offices in London, Stockholm, Gothenburg, Copenhagen and Oslo.

TCOG is a Trusted Microsoft Dynamics ERP partner with a strong focus on the Fashion, Retail, Hospitality and Industry business. What sets us apart is our unique proposition: combining (Fashion) wholesale and retail functionalities into one central solution. With more than a hundred dedicated employees spread across offices in Turnhout, Merelbeke, and Nieuwegein, we are working on the software of today and the future.

When we founded Partnersense, we had an abstract idea of working differently. With experience from a large number of customers and big employers, we knew that things could be done in a way that was more efficient, more fun, and yielded better quality and results. Partnersense is a Swedish tech firm dedicated to revolutionizing e-commerce by aligning technical innovation with business needs. Our team specializes in creating customized digital commerce solutions, leveraging extensive experience in the Nordic market to help clients elevate customer experience and operational efficiency. Our approach combines technical expertise with strategic insights to deliver scalable, high-performing platforms tailored to each client’s unique requirements. In collaboration with Voyado, we bring an advanced suite of tools specifically designed to enhance customer loyalty and engagement. Voyado’s powerful CRM and customer insights capabilities complement our own, enabling us to integrate comprehensive customer data management and automation into our solutions. Together, we enable businesses to understand their customers deeply and engage them meaningfully throughout the customer lifecycle. This partnership ensures that our clients can build stronger, more personalized customer relationships, driving both retention and growth in an ever-competitive digital landscape .

THREE.E is an e-commerce and marketing consultancy supporting companies in building and scaling sustainable digital businesses. With strong inhouse experience from leading e-commerce organizations, THREE.E combines strategic advisory, hands-on execution and team enablement to deliver measurable business results.

Nexer is a global tech company offering expertise in digital transformation, IT, and strategy. We help businesses innovate and grow through advanced technology solutions in for ex. E-commerce, PIM & communication, also including software development, AI, strategy, and cloud services. With a focus on sustainability and future-proofing, We partner with clients to drive success in an ever-evolving digital landscape. Nexer is a global tech company and we partner with clients across diverse industries, from startups to multinational corporations. With a presence in over 15 countries, Nexer provides tailored digital transformation solutions, helping businesses of all sizes innovate and thrive in a competitive global market.

XSARUS is a digital commerce agency with a top position in the Benelux market. We help manufacturers, wholesalers and retailers to realize omnichannel e-commerce at the highest level. We do this with an integrated view that shapes the digital transformation of our customers.

Beet is a full-service digital marketing agency with a specialized Marketing Automation & CRM team. We help brands integrate, implement and scale customer experiences across markets, brands and channels, from strategy and journey design to technical delivery and continuous optimization. As a Voyado partner, we combine two complementary capabilities: CRM and marketing automation together with commerce-focused personalization. By connecting customer insights, product interest and behavioural data with lifecycle communication, we strengthen the insight loop across the entire purchase-to-retention journey, turning data into more relevant experiences that drive measurable growth. We often work as an extension of in-house MA, CRM and e-commerce teams, connecting stakeholders across marketing, data and commerce to speed up time-to-value. With Beet, you get access to a full team of specialists covering strategy, analysis, technical delivery, integrations and operations plus close collaboration with Beet’s experts across other marketing channels to improve performance across the funnel. WHY it matters Because relevance drives results. When customer and product behaviour is connected to lifecycle communication, you improve the experience at every touchpoint, and continuously turn insights into actions. This helps you achieve: • Higher conversion and stronger customer experience through relevance and personalization • Increased retention and CLV through lifecycle journeys and continuous optimization • Reduced churn by improving segmentation, timing and orchestration across touchpoints • Faster time-to-value with a structured, hands-on delivery model • Scalable ways of working that support multi-market and multi-brand growth HOW we work A structured, cross-functional approach that combines strategy, technical foundations, activation and continuous improvement, tailored to your organization and pace. We support you with: • Strategy & customer experience: lifecycle mapping, goals & KPI framework, roadmap and prioritization • Technical implementation & integrations: tracking/event structure, data foundations, system integrations, QA/testing • Activation & scaling: journeys, automations, templates and rollout playbooks across markets/brands • Operations & optimization: training, governance, performance analysis and continuous improvements TRUSTED by respected brands Such as Dustin, Swedish Match, Marshall, Postkodlotteriet, LRF Media, VaccinDirekt and STIGA Sports.

Frend is a leading full-service eCommerce agency, building scalable platforms for small and medium-sized businesses. Since 2012, we have been a trusted, long-term partner, helping our clients maximize the value of their eCommerce sites, CMS, technical architectures, CRM, loyalty programs, and marketing automation efforts. We are proud to have Holzweiler as a mutual client with Voyado Engage, where Frend has played an active role in driving their strategic work around loyalty and customer engagement.

blubolt is the eCommerce agency helping brands extract maximum value from their digital marketing investment through superior conversion and brand experience on Centra and Shopify Plus. We offer a full suite of integrated digital commerce services, including design and brand (digital brand experience, user research and journeys, UX and UI design), technology (new builds, site takeovers and custom integrations), data and performance (CRO, SEO, automation marketing, analytics and reporting), and ongoing client support. Our clients include RIXO, Never Fully Dressed, Bella Freud, Green People, Casablanca, Abbott Lyon, WYSE London, Lazy Oaf, G.H. Bass, WatchHouse Coffee, Abbott Lyon, Teapigs and Robert Welch.

At Ask Phill, we scale the most inspiring brands to their global ambitions. As an award-winning agency and the premier Shopify Plus partner in Europe, we set the standard in the commerce landscape. Our Amsterdam-based team excels at turning e-commerce visions into real success stories. With deep expertise in e-commerce strategy, branding & design, Shopify development, and Voyado consultancy, we're fully committed to moving your brand forward. Serving a global clientele in the fashion, lifestyle, and beauty industries, we're building the next in commerce. STRATEGY We're your strategic partner, deeply understanding your brand's essence with a dedicated product owner for each project, crafting personalized, data-informed strategies that put you ahead of the competition. CREATIVE From wireframe to post-launch optimisation, our designers are there every step of the way. We strive for a perfect balance between conversion and brand experience, all while prioritizing mobile-first design. TECHNOLOGY As Europe's leading Shopify Plus partner, we excel in scalable commerce solutions. Our expertise encompasses everything from custom themes using our Ask Phill starter, to advanced headless development and efficient no-code theme implementations.

Itonomy is an e-commerce specialist focused on developing solid, seamless, and innovative online experiences — strategies that add real value and support sustainable growth for their partners. As an omnichannel expert, Itonomy ensures that every touchpoint is perfectly connected, with the fusion of online and offline worlds playing a key role in their strategic approach.

Oculos is the Nordic region's leading agency for CRM, loyalty, and Marketing Technology. We help brands design and implement impactful customer dialogues, loyalty programs, bonus schemes, and marketing automation. With a passion for innovation and results-driven solutions, we empower businesses to build deeper customer connections and drive sustainable growth. As part of the Ahead Group Norway AS network, we bring extensive expertise and resources to every collaboration. Partnering with Voyado, we combine cutting-edge technology with our industry-leading capabilities to deliver exceptional value and measurable results. Why partner with Oculos? • Expertise in CRM, loyalty, and Marketing Technology across the Nordics. • Proven success in creating customer dialogues, loyalty programs, and marketing automation. • A trusted partner in the Ahead Group Norway AS network. • Seamless integration with Voyado's advanced technology. • A commitment to measurable results and long-term growth for your brand. With Oculos, you can elevate your customer experience strategy. Learn more at Oculos.no.