Voyado Service partners

TCOG is a Trusted Microsoft Dynamics ERP partner with a strong focus on the Fashion, Retail, Hospitality and Industry business. What sets us apart is our unique proposition: combining (Fashion) wholesale and retail functionalities into one central solution. With more than a hundred dedicated employees spread across offices in Turnhout, Merelbeke, and Nieuwegein, we are working on the software of today and the future.

We guide retailers and wholesalers overcome their e-commerce growth ceiling. About SCAPE The e-commerce market is maturing, bringing about various developments such as scaling up, increasing customer expectations, and the entry of international players into the market. Additionally, the pace of change is accelerating. Organizations are noticing that: • Growth is no longer automatic. • They lack sufficient capacity and seniority in-house. • E-commerce processes need improvement. • Technology has become a limiting factor. • Customer behavior is changing constantly. • Data needs to be leveraged for decision-making and optimization. SCAPE helps organizations overcome e-commerce challenges through strategic advice and hands-on guidance. We develop actionable plans, execute them effectively, and ultimately transition the project back to the internal team, empowering them with the knowledge and skills needed to sustain success. SCAPE <3 Voyado Customer data, CDP, personalisation and loyalty are important in remaining relevant in the changing customer behavior. And that's exactly why we partner with Voyado! We can assist you with your Voyado implementation and continuously developing and/or executing your customer experience roadmap (improving conversion, AOV, CLV, NPS, ROAS and more), leveraging the tool fully and creating meaningful and lasting customer relationships.

At PHPro, we build and support complex e-commerce platforms and custom web applications — always with full technical ownership. We also offer technical consultancy: experienced specialists who temporarily or permanently strengthen your team with the same expertise and dedication as in our own projects. Clients choose us for our unmatched transparency around scope, planning, and budget, and for the way we actively involve their team throughout the entire process. With more than 60 in-house experts, 15 years of experience, and a broad portfolio of certified partnerships including Magento, Adobe Commerce, Hyvä, Sulu CMS, Marello, and OroCommerce, we deliver digital solutions and team augmentation that are reliable, scalable, and future-proof. Always with a personal touch.

ROIROI is an 360 e-commerce agency specialising in building ecommerce solutions, performance marketing and strategic advisory. We provide practical know-how and support to support your international growth, leveraging our long expertise in online retail and digital strategies for global growth. At ROIROI we focus on Direct to Consumer brands (DTC) specialising on scalability, globalisation and sustainable revenue growth. We work with some of the fastest growing brands in Northern Europe. With over 110 website implementations, 13 million orders and 150 mEUR in profitable ad spend and global Ecommerce projects with 35+ localised markets and multibrand platforms we’ve gathered the knowledge to bring expertise to businesses that are aiming for global growth. We see ourselves as a boutique agency at scale with a focus on adding real value and quality. We believe in achieving sustainable and honest results. Just as simple as that. Our three service pillars: PLAN Our advisory services are tailored to meet your unique e-commerce and marketing needs, drawing from a deep well of strategy and tech expertise to prepare your brand for its next big leap. BUILD Our team's vast experience in constructing scalable, high-performance websites means there's no challenge too big or detail too small for us to handle, from boutique online stores to complex enterprise platforms. GROW Utilising a proven model in performance marketing and CRM, we propel businesses to measurable, sustainable growth, maximising potential through our comprehensive understanding of technology and strategy. These are some of the detailed services we offer: • Web Development • Procurements & Platform Migrations • Technical Project Management • Due Diligence • Ecommerce Strategy • Technical SEO • Tracking & Measurability Advisory and Implementation • Marketing Strategy • Performance Marketing • UX & CRO Advisory • Interim Solutions • Localisation Strategy

digital dna is a boutique consultancy specializing in retail technology transformation. As vendor-agnostic advisors, we operate exclusively on our clients' side to deliver measurable business outcomes. Our expertise: • Closing operational capability gaps in retail organizations • Guiding strategic vendor selection processes • Managing end-to-end implementations from planning to go-live • Orchestrating external partners including technology vendors and system integrators What sets us apart: Our dedicated change management and organizational design practice ensures that technology investments translate into lasting organizational transformation and ROI. Select clients: Birkenstock, Canyon, Deichmann, REWE

Digital Flagship Stores for iconic brands of today and tomorrow. Grebban design and build digital flagship stores, known for extraordinary e-commerce design (platform and tech partner agnostic), as the No. 1 Centra agency in the world, and for exceeding expectations. We’re proud to be the No. 1 Centra agency globally, with 100+ specialists and 50+ Centra implementations. But our expertise doesn’t stop there — we’re also trusted specialists in Shopify (Shopify Plus Partner) and Norce (for multi-brand and B2B models), helping brands choose and scale the right platform based on their business model and ambition. We’ve developed GrebCommerce™, a proven headless accelerator for Centra and Norce used by 50+ brands. It offers faster time-to-market, lower cost of ownership, and a scalable architecture built to handle millions of orders. With GrebCommerce™, you invest in what’s unique to your brand — not in building the basics from scratch. Voyado Elevate and Voyado Engage are both ready-made integrated to GrebCommerce™. We are recognised globally for our expertise in e-commerce design and digital flagship art direction, helping brands turn their vision into exceptional customer experiences. Our design offering is often bundled with our technology services, but also frequently provided as a standalone service, as it is platform and tech agency agnostic. Grebban is also a strategic partner for loyalty and CRM implementations. With our offering Grebban Flagship Loyalty™, we help brands set new, innovative standards and build their pathway to loyalty together with Voyado Grebban serves both enterprise clients and startups with quality and ambition. We act as experts, consultants, producers or full-stack agency depending on your need and choice. Cross-agency, or by our own. With our global experience and scale, we are used to enterprise-level complexity, program management and delivery. Let’s build your digital flagship store — and take your brand to the next level. Grebban has offices in London, Stockholm, Gothenburg, Copenhagen and Oslo.

norisk Group is an e-commerce agency that designs digital shopping experiences and continuously expands them with a focus on the market. As a full-service partner, it combines the three core areas of commerce, online marketing and brand strategy. This combines technological excellence, data-driven campaigns and strategic brand management into a holistic approach – for digital solutions with clearly measurable success. In the field of e-commerce, the norisk Group implements online shop solutions based on Shopware and OXID and integrates them seamlessly into systems such as CRM, PIM, ERP and DAM. The online marketing unit complements the portfolio with cross-channel strategies – from performance marketing, SEO and SEA to programmatic advertising, social media advertising and email marketing. The Brand Strategy unit combines brand management, UX/UI design and campaigns to create digital flagship stores and experiences. Over 80 experts work at the Munich office and remotely for leading retailers such as Lodenfrey, Sporthaus Schuster, Dibbern, Bettenrid and Betty Barclay, as well as for B2B-oriented manufacturers such as Nitras and Baywa RE. In addition, norisk develops tailor-made strategies, for example for the Goethe-Institut, to support its entry into international markets. The agency was named Agency of the Year at the Shop Usability Awards in 2019 and 2024, and in 2023 it won the overall title of the year with its Sporthaus Schuster relaunch project. Since 2020, norisk has been part of the German-Swiss MYTY Group, which brings together strategy, technology, creation and marketing under one roof with over 800 experts across Europe.

Geta is a leader in comprehensive e-commerce solutions, employing eight Optimizely Most Valued Professionals (OMVPs) and collaborating with Optimizely for over a decade. Our expertise extends to platforms like Microsoft Dynamics and InRiver PIM, and we provide omnichannel/OMS solutions in partnership with Omnium. At Geta, we focus on commerce solutions that integrate physical and digital interactions. As a full-service partner, we support every phase of your online shopping success—from planning and execution to achieving your goals. Our team consists of consultants, designers, developers, marketers, and technical solution managers who approach each project with a holistic understanding. With Geta, you can trust that we will help you create scalable solutions that are built for the future.

IDHL's team of experts across the UK and US is dedicated to accelerating growth through digital performance marketing, web and ecommerce solutions, and data intelligence. IDHL deliver integrated strategies to drive tangible business outcomes for their clients.

At Web2Media, we are a full-service digital marketing agency with a comprehensive approach to helping businesses succeed in the digital landscape. Our team of over 75 specialists brings expertise across key areas such as SEO, paid media, social media management, and marketing automation. We focus on creating customer-centric solutions, combining strategic insights with the latest technology to drive results. With Voyado, we specialize in retail automation, enabling brands to deliver highly personalized, omni-channel experiences that take the customer experience to new heights through loyalty and engagement across all touchpoints.

XSARUS is a digital commerce agency with a top position in the Benelux market. We help manufacturers, wholesalers and retailers to realize omnichannel e-commerce at the highest level. We do this with an integrated view that shapes the digital transformation of our customers.

THREE.E is an e-commerce and marketing consultancy supporting companies in building and scaling sustainable digital businesses. With strong inhouse experience from leading e-commerce organizations, THREE.E combines strategic advisory, hands-on execution and team enablement to deliver measurable business results.

Forte Optimize is a digital marketing agency focusing on Growth Marketing, meaning helping our clients to generate more traffic to their digital channels. Forte Optimize help our clients with optimization for organic traffic, paid marketing and 1:1 communication with more relevance for each customer to increase conversions. We have a strategic approach to how we advice and help our clients to succeed.

We are an award-winning Shopify & Shopify Plus agency who help ambitious brands across the world make profitable ecommerce websites. As Shopify experts, we craft ecommerce solutions that engage customers and build with cutting edge Shopify technology to help merchants reach their strategic objectives.

Digital Growth Agency of The Future! We bring together unparalleled stars in e-commerce, digitalization, and business development under one roof—ready to accelerate your business. With deep expertise, we don’t just strategize; we roll up our sleeves and get things done, always with growth and results as our top priority. Your challenges fuel our passion, and we approach every project with a real, hands-on understanding of what it takes to succeed in today’s digital landscape. We're not just talking the talk—our knowledge comes from years of experience and a genuine love for the craft.

We are not like the other agencies. Obsidian Digital is one of the leading Danish digital marketing agencies. Here we specialize in strategy and execution through marketing channels such as Marketing Automation, Google, Facebook, LinkedIn, CRO, SEO and more. Thereby, we have a broad understanding of all digital platforms and can draw on experience like no other. You are part of the process! To obtain personalized and optimal email marketing, we will sit down with you and go over every aspect of your business and your goals, whilst our team of experts field any questions you may have. We make it a top priority to keep your email marketing relevant and up to date, keeping customers engaged by building trigger-based emails that remain relevant to your brand. At Obsidian Digital we are dedicated to performance and optimization and specialize in using Voyado to help businesses grow and build stronger customer relationships. We are working with SME’s looking to expand through segmented and data-driven email marketing, and large corporations who want to exploit the power of marketing automation. We are a performance agency with a holistic approach to people and data. ROI is our DNA and what we want to be measured on.

At Avensia, we are experts in modern commerce. Our talented team provides businesses with tailored strategies and the most relevant technology for e-commerce, omnichannel, customer experience, and information management. With over 20 years of expertise and a team of more than 300 modern commerce specialists, we empower B2C and B2B companies across Europe, North America, and APAC to accelerate growth and achieve long-term success. Avensia has a long-standing partnership with Voyado and has delivered dozens of successful implementation projects. Not only do we know the Voyado platform inside and out to ensure it works in perfect harmony with your commerce tech infrastructure. Our team also include CX and loyalty experts to ensure you’ve got the strategy, processes and organization in place to be a winner. With Avensia as Your Voyado Partner You’ll Get: • Strategic advisory in customer experience, loyalty and engagement • Voyado implementation expertise including certified consultants • Tailored configuration, change management and training unique to your business needs • UX design support to ensure communication assets are developed according to UX best practices and your brand guidelines • Pre-packaged connectors to our proven e-commerce frameworks Avensia Nitro and Avensia Excite Our experts have extensive experience of working hands-on in Voyado. We’ll help you set up new marketing automations, create seamless customer journeys and optimize internal processes for customer segmentation and communication. Not sure where to start? Let our team conduct a customer experience audit to uncover gaps and identify areas for improvement. Learn more at avensia.com

Beet is a full-service digital marketing agency with a specialized Marketing Automation & CRM team. We help brands integrate, implement and scale customer experiences across markets, brands and channels, from strategy and journey design to technical delivery and continuous optimization. As a Voyado partner, we combine two complementary capabilities: CRM and marketing automation together with commerce-focused personalization. By connecting customer insights, product interest and behavioural data with lifecycle communication, we strengthen the insight loop across the entire purchase-to-retention journey, turning data into more relevant experiences that drive measurable growth. We often work as an extension of in-house MA, CRM and e-commerce teams, connecting stakeholders across marketing, data and commerce to speed up time-to-value. With Beet, you get access to a full team of specialists covering strategy, analysis, technical delivery, integrations and operations plus close collaboration with Beet’s experts across other marketing channels to improve performance across the funnel. WHY it matters Because relevance drives results. When customer and product behaviour is connected to lifecycle communication, you improve the experience at every touchpoint, and continuously turn insights into actions. This helps you achieve: • Higher conversion and stronger customer experience through relevance and personalization • Increased retention and CLV through lifecycle journeys and continuous optimization • Reduced churn by improving segmentation, timing and orchestration across touchpoints • Faster time-to-value with a structured, hands-on delivery model • Scalable ways of working that support multi-market and multi-brand growth HOW we work A structured, cross-functional approach that combines strategy, technical foundations, activation and continuous improvement, tailored to your organization and pace. We support you with: • Strategy & customer experience: lifecycle mapping, goals & KPI framework, roadmap and prioritization • Technical implementation & integrations: tracking/event structure, data foundations, system integrations, QA/testing • Activation & scaling: journeys, automations, templates and rollout playbooks across markets/brands • Operations & optimization: training, governance, performance analysis and continuous improvements TRUSTED by respected brands Such as Dustin, Swedish Match, Marshall, Postkodlotteriet, LRF Media, VaccinDirekt and STIGA Sports.

At Ask Phill, we scale the most inspiring brands to their global ambitions. As an award-winning agency and the premier Shopify Plus partner in Europe, we set the standard in the commerce landscape. Our Amsterdam-based team excels at turning e-commerce visions into real success stories. With deep expertise in e-commerce strategy, branding & design, Shopify development, and Voyado consultancy, we're fully committed to moving your brand forward. Serving a global clientele in the fashion, lifestyle, and beauty industries, we're building the next in commerce. STRATEGY We're your strategic partner, deeply understanding your brand's essence with a dedicated product owner for each project, crafting personalized, data-informed strategies that put you ahead of the competition. CREATIVE From wireframe to post-launch optimisation, our designers are there every step of the way. We strive for a perfect balance between conversion and brand experience, all while prioritizing mobile-first design. TECHNOLOGY As Europe's leading Shopify Plus partner, we excel in scalable commerce solutions. Our expertise encompasses everything from custom themes using our Ask Phill starter, to advanced headless development and efficient no-code theme implementations.

Columbus is a global IT services and consulting company with over 2,000 employees supporting more than 5,000 customers worldwide. We empower ambitious businesses to digitally transform, optimise, and future-proof their operations. Specialising in retail, distribution, food, and manufacturing industries, we deliver tailored solutions combining deep industry expertise, advanced technology capabilities, and a customer-centric approach. Columbus has offices and partners all over the world and we can deliver our solutions and services locally – on a global scale.