Voyado Service partners

Nexer is a global tech company offering expertise in digital transformation, IT, and strategy. We help businesses innovate and grow through advanced technology solutions in for ex. E-commerce, PIM & communication, also including software development, AI, strategy, and cloud services. With a focus on sustainability and future-proofing, We partner with clients to drive success in an ever-evolving digital landscape. Nexer is a global tech company and we partner with clients across diverse industries, from startups to multinational corporations. With a presence in over 15 countries, Nexer provides tailored digital transformation solutions, helping businesses of all sizes innovate and thrive in a competitive global market.

Vaimo is one of the world’s most respected experts in digital commerce and customer experiences. For us, experience is everything. It is at the heart of all we do, and we are leading the way in delivering on it in these fields: • Digital Commerce • Content Management • Data Management • Insights & Activation As a full-service digital experience agency, we deliver consulting, design, development, support, and analytics services within all four fields. We are a global partner with a local presence, focused on cultivating close, long-term relationships with our clients. We work with brands, retailers, manufacturers, and organizations all over the world and have over 650 employees based in offices in more than 15 markets across EMEA, APAC, and North America.

Frend is a leading full-service eCommerce agency, building scalable platforms for small and medium-sized businesses. Since 2012, we have been a trusted, long-term partner, helping our clients maximize the value of their eCommerce sites, CMS, technical architectures, CRM, loyalty programs, and marketing automation efforts. We are proud to have Holzweiler as a mutual client with Voyado Engage, where Frend has played an active role in driving their strategic work around loyalty and customer engagement.

PearlConvert is one of the largest digital commerce agencies in the Nordics, with 130+ eCommerce experts ranging from developers to experts in loyalty, UX and digital marketing. Our vision is to create the best digital commerce experiences in the Nordics - maybe even the world. For us, this does not imply building the most legendary JavaScripts or winning marketing awards (although we love that too!), but rather having the most successful and satisfied customers. To achieve this, we believe in a holistic approach tailored to each individual customer, based on the best technology and competence available. PearlConvert has quickly evolved into one of the largest agencies in digital commerce in the Nordics, and today we are 130+ experts ranging from developers to experts in UX, CX and marketing. Our services • Commerce solutions • Strategy • User Experience & CRO • PIM & DAM • Loyalty & CRM • eCommerce management & digital marketing • Hosting & support All about the results We believe that anyone can deliver bits & bytes, but real success is measured by our ability to create results for our customers. This is why we obsess about focusing on value driven initiatives on both strategic and operational levels, and fostering long-term relationships with our customers. Trusted by the best Today, we are lucky enough to work with the best customers, colleagues and technologies in the industry. Our customers are found in a wide range of different industries, sizes and markets (B2B & B2C). Many are market leaders and large enterprises with a clear goal of setting the bar within digital commerce. A part of PearlGroup PearlConvert is a part of Pearl Group. With 330+ employees in 6 countries, Pearl Group is one of the largest partners within business solutions (ERP), digital commerce, insight, loyalty & CRM in the Nordics.

When we founded Partnersense, we had an abstract idea of working differently. With experience from a large number of customers and big employers, we knew that things could be done in a way that was more efficient, more fun, and yielded better quality and results. Partnersense is a Swedish tech firm dedicated to revolutionizing e-commerce by aligning technical innovation with business needs. Our team specializes in creating customized digital commerce solutions, leveraging extensive experience in the Nordic market to help clients elevate customer experience and operational efficiency. Our approach combines technical expertise with strategic insights to deliver scalable, high-performing platforms tailored to each client’s unique requirements. In collaboration with Voyado, we bring an advanced suite of tools specifically designed to enhance customer loyalty and engagement. Voyado’s powerful CRM and customer insights capabilities complement our own, enabling us to integrate comprehensive customer data management and automation into our solutions. Together, we enable businesses to understand their customers deeply and engage them meaningfully throughout the customer lifecycle. This partnership ensures that our clients can build stronger, more personalized customer relationships, driving both retention and growth in an ever-competitive digital landscape .

Beet is a full-service digital marketing agency with a specialized Marketing Automation & CRM team. We help brands integrate, implement and scale customer experiences across markets, brands and channels, from strategy and journey design to technical delivery and continuous optimization. As a Voyado partner, we combine two complementary capabilities: CRM and marketing automation together with commerce-focused personalization. By connecting customer insights, product interest and behavioural data with lifecycle communication, we strengthen the insight loop across the entire purchase-to-retention journey, turning data into more relevant experiences that drive measurable growth. We often work as an extension of in-house MA, CRM and e-commerce teams, connecting stakeholders across marketing, data and commerce to speed up time-to-value. With Beet, you get access to a full team of specialists covering strategy, analysis, technical delivery, integrations and operations plus close collaboration with Beet’s experts across other marketing channels to improve performance across the funnel. WHY it matters Because relevance drives results. When customer and product behaviour is connected to lifecycle communication, you improve the experience at every touchpoint, and continuously turn insights into actions. This helps you achieve: • Higher conversion and stronger customer experience through relevance and personalization • Increased retention and CLV through lifecycle journeys and continuous optimization • Reduced churn by improving segmentation, timing and orchestration across touchpoints • Faster time-to-value with a structured, hands-on delivery model • Scalable ways of working that support multi-market and multi-brand growth HOW we work A structured, cross-functional approach that combines strategy, technical foundations, activation and continuous improvement, tailored to your organization and pace. We support you with: • Strategy & customer experience: lifecycle mapping, goals & KPI framework, roadmap and prioritization • Technical implementation & integrations: tracking/event structure, data foundations, system integrations, QA/testing • Activation & scaling: journeys, automations, templates and rollout playbooks across markets/brands • Operations & optimization: training, governance, performance analysis and continuous improvements TRUSTED by respected brands Such as Dustin, Swedish Match, Marshall, Postkodlotteriet, LRF Media, VaccinDirekt and STIGA Sports.

TCOG is a Trusted Microsoft Dynamics ERP partner with a strong focus on the Fashion, Retail, Hospitality and Industry business. What sets us apart is our unique proposition: combining (Fashion) wholesale and retail functionalities into one central solution. With more than a hundred dedicated employees spread across offices in Turnhout, Merelbeke, and Nieuwegein, we are working on the software of today and the future.

At Bright IT, we craft outstanding websites and e-commerce platforms by seamlessly blending strategic vision, innovative user experiences, and transformative technology. Our partnership with Voyado aligns perfectly with our mission to help you establish modern digital ecosystems—laying the foundation for stronger and more impactful relationships with your clients and business partners. Together, we enable businesses to elevate their customer experiences and unlock their full potential. We go beyond simply building solutions—we create digital products that are scalable, efficient, and reliable. With an engineering mindset at our core, we approach every project with precision, solving complex challenges and delivering solutions designed to stand the test of time. What sets us apart is our commitment to long-term partnerships. Our cross-functional teams work collaboratively with clients to ensure shared success, fostering a seamless, client-centric process every step of the way. Why Choose Bright IT? • Versatility & Expertise: Our software engineering team is as adaptable as a Swiss army knife—exceptional in both frontend and backend development, and always ready to tackle the most complex challenges with precision. • Global Rollout Experience: With extensive expertise in launching solutions worldwide, we ensure smooth, region-specific implementations, helping businesses expand effortlessly into new markets. • Seamless Integrations: Leveraging over 17 years of experience, we integrate third-party platforms—such as DAM, PIM, CRM, ERP, or payment systems—into your digital ecosystem with precision and efficiency. • Performance & Scalability: Our solutions are built to deliver exceptional customer experiences and grow alongside your business, no matter how ambitious your goals. • Security & Compliance: As an ISO 27001-certified company, we prioritize security and compliance, ensuring your digital assets are protected and meet the latest industry standards. • Future-Ready Platforms: Using headless and composable architectures, we design platforms that are not only built to last but also equipped to adapt to continuous change, making them future-proof and highly scalable. Bright IT is your trusted partner in delivering cutting-edge digital solutions that empower businesses to grow, innovate, and thrive in today’s fast-paced digital landscape.

We are an award-winning Shopify & Shopify Plus agency who help ambitious brands across the world make profitable ecommerce websites. As Shopify experts, we craft ecommerce solutions that engage customers and build with cutting edge Shopify technology to help merchants reach their strategic objectives.

THREE.E is an e-commerce and marketing consultancy supporting companies in building and scaling sustainable digital businesses. With strong inhouse experience from leading e-commerce organizations, THREE.E combines strategic advisory, hands-on execution and team enablement to deliver measurable business results.

blubolt is the eCommerce agency helping brands extract maximum value from their digital marketing investment through superior conversion and brand experience on Centra and Shopify Plus. We offer a full suite of integrated digital commerce services, including design and brand (digital brand experience, user research and journeys, UX and UI design), technology (new builds, site takeovers and custom integrations), data and performance (CRO, SEO, automation marketing, analytics and reporting), and ongoing client support. Our clients include RIXO, Never Fully Dressed, Bella Freud, Green People, Casablanca, Abbott Lyon, WYSE London, Lazy Oaf, G.H. Bass, WatchHouse Coffee, Abbott Lyon, Teapigs and Robert Welch.

We’re a niche agency specializing in Customer Experience, Loyalty and CRM - and we’re here to help you reach your goals. With years of experience both on the client side and as consultants, we don’t just talk the talk — we’ve actually walked in your shoes. From big-picture strategy to hands-on execution, we’ve got you covered. No fuzz — just a dedicated team that loves rolling up our sleeves to help you grow and succeed. We know Voyado Engage inside and out, and we can help you: • Set up marketing automations that actually work • Design seamless, personalized customer journeys • Fine-tune your processes for smarter segmentation and communication • Build loyalty concepts and incentive programs that drives real results • Design engaging and pragmatic CX and CRM strategies • Take some of the weight off your shoulders (we know how lonely it can get sometimes…) • Email Design Studio - from just helping you get started to tutti ballutti (=we help you with everything) Not sure where to start? Let us do an audit to uncover gaps and, of course, the classic "low-hanging fruit." The best part? We’ll be right there with you to fix it. Also, we are kind of nice people, too!

norisk Group is an e-commerce agency that designs digital shopping experiences and continuously expands them with a focus on the market. As a full-service partner, it combines the three core areas of commerce, online marketing and brand strategy. This combines technological excellence, data-driven campaigns and strategic brand management into a holistic approach – for digital solutions with clearly measurable success. In the field of e-commerce, the norisk Group implements online shop solutions based on Shopware and OXID and integrates them seamlessly into systems such as CRM, PIM, ERP and DAM. The online marketing unit complements the portfolio with cross-channel strategies – from performance marketing, SEO and SEA to programmatic advertising, social media advertising and email marketing. The Brand Strategy unit combines brand management, UX/UI design and campaigns to create digital flagship stores and experiences. Over 80 experts work at the Munich office and remotely for leading retailers such as Lodenfrey, Sporthaus Schuster, Dibbern, Bettenrid and Betty Barclay, as well as for B2B-oriented manufacturers such as Nitras and Baywa RE. In addition, norisk develops tailor-made strategies, for example for the Goethe-Institut, to support its entry into international markets. The agency was named Agency of the Year at the Shop Usability Awards in 2019 and 2024, and in 2023 it won the overall title of the year with its Sporthaus Schuster relaunch project. Since 2020, norisk has been part of the German-Swiss MYTY Group, which brings together strategy, technology, creation and marketing under one roof with over 800 experts across Europe.

We guide retailers and wholesalers overcome their e-commerce growth ceiling. About SCAPE The e-commerce market is maturing, bringing about various developments such as scaling up, increasing customer expectations, and the entry of international players into the market. Additionally, the pace of change is accelerating. Organizations are noticing that: • Growth is no longer automatic. • They lack sufficient capacity and seniority in-house. • E-commerce processes need improvement. • Technology has become a limiting factor. • Customer behavior is changing constantly. • Data needs to be leveraged for decision-making and optimization. SCAPE helps organizations overcome e-commerce challenges through strategic advice and hands-on guidance. We develop actionable plans, execute them effectively, and ultimately transition the project back to the internal team, empowering them with the knowledge and skills needed to sustain success. SCAPE <3 Voyado Customer data, CDP, personalisation and loyalty are important in remaining relevant in the changing customer behavior. And that's exactly why we partner with Voyado! We can assist you with your Voyado implementation and continuously developing and/or executing your customer experience roadmap (improving conversion, AOV, CLV, NPS, ROAS and more), leveraging the tool fully and creating meaningful and lasting customer relationships.

Unlock the Full Potential of Voyado with WHAT/ABOUT At WHAT/ABOUT, we help you navigate the complexities of the digital landscape. With years of experience in e-commerce, omnichannel strategies, and digital transformation, we believe your organization already has the insights it needs—we’re here to guide you in the right direction. With our extensive experience in Voyado and the CXP space, we ensure you make the right decisions to create a seamless and personalized loyalty experience that aligns with your brand. Our goal is to help you maximize the value of your tools while equipping your team with the knowledge and capabilities to drive long-term success. Let’s make Voyado work for you—effectively, strategically, and to its full potential.

IDHL's team of experts across the UK and US is dedicated to accelerating growth through digital performance marketing, web and ecommerce solutions, and data intelligence. IDHL deliver integrated strategies to drive tangible business outcomes for their clients.

Our consultants use a data-driven approach to help you achieve measurable growth from your existing customers. With deep CRM expertise, we provide long-term value tailored to your needs. Whether you're looking to enhance your CRM strategy or need operational support to manage campaigns and customer journeys, our insourced consultants are here to help. We combine strategic insight with hands-on execution to improve customer retention and lifetime value. By understanding your customers’ journeys, we focus on the key factors that drive real value from a retention perspective. Our services include analysis, strategic guidance, implementation, evaluation, and hands-on execution.

XSARUS is a digital commerce agency with a top position in the Benelux market. We help manufacturers, wholesalers and retailers to realize omnichannel e-commerce at the highest level. We do this with an integrated view that shapes the digital transformation of our customers.

By connecting data and insights to creativity and technology, we create customer experiences and robust solutions centered around the user. Design, development of digital products and platforms, brands, marketing, e-commerce, and data analytics are our primary expert areas.

At Avensia, we are experts in modern commerce. Our talented team provides businesses with tailored strategies and the most relevant technology for e-commerce, omnichannel, customer experience, and information management. With over 20 years of expertise and a team of more than 300 modern commerce specialists, we empower B2C and B2B companies across Europe, North America, and APAC to accelerate growth and achieve long-term success. Avensia has a long-standing partnership with Voyado and has delivered dozens of successful implementation projects. Not only do we know the Voyado platform inside and out to ensure it works in perfect harmony with your commerce tech infrastructure. Our team also include CX and loyalty experts to ensure you’ve got the strategy, processes and organization in place to be a winner. With Avensia as Your Voyado Partner You’ll Get: • Strategic advisory in customer experience, loyalty and engagement • Voyado implementation expertise including certified consultants • Tailored configuration, change management and training unique to your business needs • UX design support to ensure communication assets are developed according to UX best practices and your brand guidelines • Pre-packaged connectors to our proven e-commerce frameworks Avensia Nitro and Avensia Excite Our experts have extensive experience of working hands-on in Voyado. We’ll help you set up new marketing automations, create seamless customer journeys and optimize internal processes for customer segmentation and communication. Not sure where to start? Let our team conduct a customer experience audit to uncover gaps and identify areas for improvement. Learn more at avensia.com