Voyado Service partners

Vaimo is one of the world’s most respected experts in digital commerce and customer experiences. For us, experience is everything. It is at the heart of all we do, and we are leading the way in delivering on it in these fields: • Digital Commerce • Content Management • Data Management • Insights & Activation As a full-service digital experience agency, we deliver consulting, design, development, support, and analytics services within all four fields. We are a global partner with a local presence, focused on cultivating close, long-term relationships with our clients. We work with brands, retailers, manufacturers, and organizations all over the world and have over 650 employees based in offices in more than 15 markets across EMEA, APAC, and North America.

We guide retailers and wholesalers overcome their e-commerce growth ceiling. About SCAPE The e-commerce market is maturing, bringing about various developments such as scaling up, increasing customer expectations, and the entry of international players into the market. Additionally, the pace of change is accelerating. Organizations are noticing that: • Growth is no longer automatic. • They lack sufficient capacity and seniority in-house. • E-commerce processes need improvement. • Technology has become a limiting factor. • Customer behavior is changing constantly. • Data needs to be leveraged for decision-making and optimization. SCAPE helps organizations overcome e-commerce challenges through strategic advice and hands-on guidance. We develop actionable plans, execute them effectively, and ultimately transition the project back to the internal team, empowering them with the knowledge and skills needed to sustain success. SCAPE <3 Voyado Customer data, CDP, personalisation and loyalty are important in remaining relevant in the changing customer behavior. And that's exactly why we partner with Voyado! We can assist you with your Voyado implementation and continuously developing and/or executing your customer experience roadmap (improving conversion, AOV, CLV, NPS, ROAS and more), leveraging the tool fully and creating meaningful and lasting customer relationships.

We are Wolfpack, a digital commerce agency. We create seamless and future-proof buying and customer experiences tailored to the specific needs of our clients. From strategy to execution, from customer journey to system integration.

At Us, we’re your team-as-a service partner, focused on delivering real, measurable impact no fluff, just action. From branding and content creation to marketing automation, data analysis, and AI-enhanced strategies, we optimize the entire customer journey to help you connect with and retain your audience effectively. We’ve worked with leading brands like Horta, ApriL, Stad Antwerpen, and LensOnline, where we helped implement a subscription model that drove significant repeat purchases. Our approach? No endless strategies or overcomplicated plans—just practical, hands-on solutions that deliver results fast. With the support of the Xplore Group (part of Cronos) expertise, we don’t just talk about innovation; we make it happen. Whether it’s refining your digital marketing or solving operational challenges, we’re here to roll up our sleeves and get the job done. Let’s skip the blabla and get straight to work—together. We are Us. Full funnel Digital Marketing | Performance & Data | Branding | UX/UI | Marketing | Consultancy

We are not like the other agencies. Obsidian Digital is one of the leading Danish digital marketing agencies. Here we specialize in strategy and execution through marketing channels such as Marketing Automation, Google, Facebook, LinkedIn, CRO, SEO and more. Thereby, we have a broad understanding of all digital platforms and can draw on experience like no other. You are part of the process! To obtain personalized and optimal email marketing, we will sit down with you and go over every aspect of your business and your goals, whilst our team of experts field any questions you may have. We make it a top priority to keep your email marketing relevant and up to date, keeping customers engaged by building trigger-based emails that remain relevant to your brand. At Obsidian Digital we are dedicated to performance and optimization and specialize in using Voyado to help businesses grow and build stronger customer relationships. We are working with SME’s looking to expand through segmented and data-driven email marketing, and large corporations who want to exploit the power of marketing automation. We are a performance agency with a holistic approach to people and data. ROI is our DNA and what we want to be measured on.

Our consultants use a data-driven approach to help you achieve measurable growth from your existing customers. With deep CRM expertise, we provide long-term value tailored to your needs. Whether you're looking to enhance your CRM strategy or need operational support to manage campaigns and customer journeys, our insourced consultants are here to help. We combine strategic insight with hands-on execution to improve customer retention and lifetime value. By understanding your customers’ journeys, we focus on the key factors that drive real value from a retention perspective. Our services include analysis, strategic guidance, implementation, evaluation, and hands-on execution.

At Web2Media, we are a full-service digital marketing agency with a comprehensive approach to helping businesses succeed in the digital landscape. Our team of over 75 specialists brings expertise across key areas such as SEO, paid media, social media management, and marketing automation. We focus on creating customer-centric solutions, combining strategic insights with the latest technology to drive results. With Voyado, we specialize in retail automation, enabling brands to deliver highly personalized, omni-channel experiences that take the customer experience to new heights through loyalty and engagement across all touchpoints.

THREE.E is an e-commerce and marketing consultancy supporting companies in building and scaling sustainable digital businesses. With strong inhouse experience from leading e-commerce organizations, THREE.E combines strategic advisory, hands-on execution and team enablement to deliver measurable business results.

digital dna is a boutique consultancy specializing in retail technology transformation. As vendor-agnostic advisors, we operate exclusively on our clients' side to deliver measurable business outcomes. Our expertise: • Closing operational capability gaps in retail organizations • Guiding strategic vendor selection processes • Managing end-to-end implementations from planning to go-live • Orchestrating external partners including technology vendors and system integrators What sets us apart: Our dedicated change management and organizational design practice ensures that technology investments translate into lasting organizational transformation and ROI. Select clients: Birkenstock, Canyon, Deichmann, REWE

norisk Group is an e-commerce agency that designs digital shopping experiences and continuously expands them with a focus on the market. As a full-service partner, it combines the three core areas of commerce, online marketing and brand strategy. This combines technological excellence, data-driven campaigns and strategic brand management into a holistic approach – for digital solutions with clearly measurable success. In the field of e-commerce, the norisk Group implements online shop solutions based on Shopware and OXID and integrates them seamlessly into systems such as CRM, PIM, ERP and DAM. The online marketing unit complements the portfolio with cross-channel strategies – from performance marketing, SEO and SEA to programmatic advertising, social media advertising and email marketing. The Brand Strategy unit combines brand management, UX/UI design and campaigns to create digital flagship stores and experiences. Over 80 experts work at the Munich office and remotely for leading retailers such as Lodenfrey, Sporthaus Schuster, Dibbern, Bettenrid and Betty Barclay, as well as for B2B-oriented manufacturers such as Nitras and Baywa RE. In addition, norisk develops tailor-made strategies, for example for the Goethe-Institut, to support its entry into international markets. The agency was named Agency of the Year at the Shop Usability Awards in 2019 and 2024, and in 2023 it won the overall title of the year with its Sporthaus Schuster relaunch project. Since 2020, norisk has been part of the German-Swiss MYTY Group, which brings together strategy, technology, creation and marketing under one roof with over 800 experts across Europe.

Digital Flagship Stores for iconic brands of today and tomorrow. Grebban design and build digital flagship stores, known for extraordinary e-commerce design (platform and tech partner agnostic), as the No. 1 Centra agency in the world, and for exceeding expectations. We’re proud to be the No. 1 Centra agency globally, with 100+ specialists and 50+ Centra implementations. But our expertise doesn’t stop there — we’re also trusted specialists in Shopify (Shopify Plus Partner) and Norce (for multi-brand and B2B models), helping brands choose and scale the right platform based on their business model and ambition. We’ve developed GrebCommerce™, a proven headless accelerator for Centra and Norce used by 50+ brands. It offers faster time-to-market, lower cost of ownership, and a scalable architecture built to handle millions of orders. With GrebCommerce™, you invest in what’s unique to your brand — not in building the basics from scratch. Voyado Elevate and Voyado Engage are both ready-made integrated to GrebCommerce™. We are recognised globally for our expertise in e-commerce design and digital flagship art direction, helping brands turn their vision into exceptional customer experiences. Our design offering is often bundled with our technology services, but also frequently provided as a standalone service, as it is platform and tech agency agnostic. Grebban is also a strategic partner for loyalty and CRM implementations. With our offering Grebban Flagship Loyalty™, we help brands set new, innovative standards and build their pathway to loyalty together with Voyado Grebban serves both enterprise clients and startups with quality and ambition. We act as experts, consultants, producers or full-stack agency depending on your need and choice. Cross-agency, or by our own. With our global experience and scale, we are used to enterprise-level complexity, program management and delivery. Let’s build your digital flagship store — and take your brand to the next level. Grebban has offices in London, Stockholm, Gothenburg, Copenhagen and Oslo.

By connecting data and insights to creativity and technology, we create customer experiences and robust solutions centered around the user. Design, development of digital products and platforms, brands, marketing, e-commerce, and data analytics are our primary expert areas.

TCOG is a Trusted Microsoft Dynamics ERP partner with a strong focus on the Fashion, Retail, Hospitality and Industry business. What sets us apart is our unique proposition: combining (Fashion) wholesale and retail functionalities into one central solution. With more than a hundred dedicated employees spread across offices in Turnhout, Merelbeke, and Nieuwegein, we are working on the software of today and the future.

With over 15 years of experience in the IT consulting industry, we have the expertise and knowledge to help small and medium size businesses succeed in today's digital landscape. Before founding the company we have been part of successful digital transformation teams in the US and Europe, implementing Martech solutions in leading companies like Nestlè, Lidl, Danone, TUI and our family business: Foam Party Hats. We have an added 20+ years of experience in IT consultancies and now we have taken the step to start our own company to apply our vision to our customers. Founded in 2024, we are already collaborating with customers in different industries and also working to get certified as partners in the platforms we have worked with in the last years. Stay tuned to know more about the services we will offer and the partnerships we will have.

Itonomy is an e-commerce specialist focused on developing solid, seamless, and innovative online experiences — strategies that add real value and support sustainable growth for their partners. As an omnichannel expert, Itonomy ensures that every touchpoint is perfectly connected, with the fusion of online and offline worlds playing a key role in their strategic approach.

XSARUS is a digital commerce agency with a top position in the Benelux market. We help manufacturers, wholesalers and retailers to realize omnichannel e-commerce at the highest level. We do this with an integrated view that shapes the digital transformation of our customers.

Unlock the Full Potential of Voyado with WHAT/ABOUT At WHAT/ABOUT, we help you navigate the complexities of the digital landscape. With years of experience in e-commerce, omnichannel strategies, and digital transformation, we believe your organization already has the insights it needs—we’re here to guide you in the right direction. With our extensive experience in Voyado and the CXP space, we ensure you make the right decisions to create a seamless and personalized loyalty experience that aligns with your brand. Our goal is to help you maximize the value of your tools while equipping your team with the knowledge and capabilities to drive long-term success. Let’s make Voyado work for you—effectively, strategically, and to its full potential.

Nexer is a global tech company offering expertise in digital transformation, IT, and strategy. We help businesses innovate and grow through advanced technology solutions in for ex. E-commerce, PIM & communication, also including software development, AI, strategy, and cloud services. With a focus on sustainability and future-proofing, We partner with clients to drive success in an ever-evolving digital landscape. Nexer is a global tech company and we partner with clients across diverse industries, from startups to multinational corporations. With a presence in over 15 countries, Nexer provides tailored digital transformation solutions, helping businesses of all sizes innovate and thrive in a competitive global market.

At Avensia, we are experts in modern commerce. Our talented team provides businesses with tailored strategies and the most relevant technology for e-commerce, omnichannel, customer experience, and information management. With over 20 years of expertise and a team of more than 300 modern commerce specialists, we empower B2C and B2B companies across Europe, North America, and APAC to accelerate growth and achieve long-term success. Avensia has a long-standing partnership with Voyado and has delivered dozens of successful implementation projects. Not only do we know the Voyado platform inside and out to ensure it works in perfect harmony with your commerce tech infrastructure. Our team also include CX and loyalty experts to ensure you’ve got the strategy, processes and organization in place to be a winner. With Avensia as Your Voyado Partner You’ll Get: • Strategic advisory in customer experience, loyalty and engagement • Voyado implementation expertise including certified consultants • Tailored configuration, change management and training unique to your business needs • UX design support to ensure communication assets are developed according to UX best practices and your brand guidelines • Pre-packaged connectors to our proven e-commerce frameworks Avensia Nitro and Avensia Excite Our experts have extensive experience of working hands-on in Voyado. We’ll help you set up new marketing automations, create seamless customer journeys and optimize internal processes for customer segmentation and communication. Not sure where to start? Let our team conduct a customer experience audit to uncover gaps and identify areas for improvement. Learn more at avensia.com

IDHL's team of experts across the UK and US is dedicated to accelerating growth through digital performance marketing, web and ecommerce solutions, and data intelligence. IDHL deliver integrated strategies to drive tangible business outcomes for their clients.