Voyado Service partners

We guide retailers and wholesalers overcome their e-commerce growth ceiling. About SCAPE The e-commerce market is maturing, bringing about various developments such as scaling up, increasing customer expectations, and the entry of international players into the market. Additionally, the pace of change is accelerating. Organizations are noticing that: • Growth is no longer automatic. • They lack sufficient capacity and seniority in-house. • E-commerce processes need improvement. • Technology has become a limiting factor. • Customer behavior is changing constantly. • Data needs to be leveraged for decision-making and optimization. SCAPE helps organizations overcome e-commerce challenges through strategic advice and hands-on guidance. We develop actionable plans, execute them effectively, and ultimately transition the project back to the internal team, empowering them with the knowledge and skills needed to sustain success. SCAPE <3 Voyado Customer data, CDP, personalisation and loyalty are important in remaining relevant in the changing customer behavior. And that's exactly why we partner with Voyado! We can assist you with your Voyado implementation and continuously developing and/or executing your customer experience roadmap (improving conversion, AOV, CLV, NPS, ROAS and more), leveraging the tool fully and creating meaningful and lasting customer relationships.

When we founded Partnersense, we had an abstract idea of working differently. With experience from a large number of customers and big employers, we knew that things could be done in a way that was more efficient, more fun, and yielded better quality and results. Partnersense is a Swedish tech firm dedicated to revolutionizing e-commerce by aligning technical innovation with business needs. Our team specializes in creating customized digital commerce solutions, leveraging extensive experience in the Nordic market to help clients elevate customer experience and operational efficiency. Our approach combines technical expertise with strategic insights to deliver scalable, high-performing platforms tailored to each client’s unique requirements. In collaboration with Voyado, we bring an advanced suite of tools specifically designed to enhance customer loyalty and engagement. Voyado’s powerful CRM and customer insights capabilities complement our own, enabling us to integrate comprehensive customer data management and automation into our solutions. Together, we enable businesses to understand their customers deeply and engage them meaningfully throughout the customer lifecycle. This partnership ensures that our clients can build stronger, more personalized customer relationships, driving both retention and growth in an ever-competitive digital landscape .

Unlock the Full Potential of Voyado with WHAT/ABOUT At WHAT/ABOUT, we help you navigate the complexities of the digital landscape. With years of experience in e-commerce, omnichannel strategies, and digital transformation, we believe your organization already has the insights it needs—we’re here to guide you in the right direction. With our extensive experience in Voyado and the CXP space, we ensure you make the right decisions to create a seamless and personalized loyalty experience that aligns with your brand. Our goal is to help you maximize the value of your tools while equipping your team with the knowledge and capabilities to drive long-term success. Let’s make Voyado work for you—effectively, strategically, and to its full potential.

norisk Group is an e-commerce agency that designs digital shopping experiences and continuously expands them with a focus on the market. As a full-service partner, it combines the three core areas of commerce, online marketing and brand strategy. This combines technological excellence, data-driven campaigns and strategic brand management into a holistic approach – for digital solutions with clearly measurable success. In the field of e-commerce, the norisk Group implements online shop solutions based on Shopware and OXID and integrates them seamlessly into systems such as CRM, PIM, ERP and DAM. The online marketing unit complements the portfolio with cross-channel strategies – from performance marketing, SEO and SEA to programmatic advertising, social media advertising and email marketing. The Brand Strategy unit combines brand management, UX/UI design and campaigns to create digital flagship stores and experiences. Over 80 experts work at the Munich office and remotely for leading retailers such as Lodenfrey, Sporthaus Schuster, Dibbern, Bettenrid and Betty Barclay, as well as for B2B-oriented manufacturers such as Nitras and Baywa RE. In addition, norisk develops tailor-made strategies, for example for the Goethe-Institut, to support its entry into international markets. The agency was named Agency of the Year at the Shop Usability Awards in 2019 and 2024, and in 2023 it won the overall title of the year with its Sporthaus Schuster relaunch project. Since 2020, norisk has been part of the German-Swiss MYTY Group, which brings together strategy, technology, creation and marketing under one roof with over 800 experts across Europe.

IDHL's team of experts across the UK and US is dedicated to accelerating growth through digital performance marketing, web and ecommerce solutions, and data intelligence. IDHL deliver integrated strategies to drive tangible business outcomes for their clients.

We are a leading full-service digital agency dedicated to accelerating digital transformation for businesses worldwide. With over 4,000 specialists globally we empower organisations to innovate, grow, and lead in their respective markets. Our mission is to transform digital ambitions into tangible success stories by combining strategic insight, technological expertise, and a passion for excellence. Operating in more than 20 countries across Europe, North America, and Asia, valantic offers a global perspective with localised solutions. Our extensive network ensures that we are always close to our clients, providing tailored support and insights that drive success in diverse markets. Whether it’s about Digital Transformation Consulting or Corporate Performance Management; whether the challenges lie in the area of Data and AI or the digital customer journey; or whether it’s about the Use of Core Technologies and the optimization of End-to-End Processes. We have the capabilities to solve your business challenges.

Our consultants use a data-driven approach to help you achieve measurable growth from your existing customers. With deep CRM expertise, we provide long-term value tailored to your needs. Whether you're looking to enhance your CRM strategy or need operational support to manage campaigns and customer journeys, our insourced consultants are here to help. We combine strategic insight with hands-on execution to improve customer retention and lifetime value. By understanding your customers’ journeys, we focus on the key factors that drive real value from a retention perspective. Our services include analysis, strategic guidance, implementation, evaluation, and hands-on execution.

Itonomy is an e-commerce specialist focused on developing solid, seamless, and innovative online experiences — strategies that add real value and support sustainable growth for their partners. As an omnichannel expert, Itonomy ensures that every touchpoint is perfectly connected, with the fusion of online and offline worlds playing a key role in their strategic approach.

THREE.E is an e-commerce and marketing consultancy supporting companies in building and scaling sustainable digital businesses. With strong inhouse experience from leading e-commerce organizations, THREE.E combines strategic advisory, hands-on execution and team enablement to deliver measurable business results.

Digital Flagship Stores for iconic brands of today and tomorrow. Grebban design and build digital flagship stores, known for extraordinary e-commerce design (platform and tech partner agnostic), as the No. 1 Centra agency in the world, and for exceeding expectations. We’re proud to be the No. 1 Centra agency globally, with 100+ specialists and 50+ Centra implementations. But our expertise doesn’t stop there — we’re also trusted specialists in Shopify (Shopify Plus Partner) and Norce (for multi-brand and B2B models), helping brands choose and scale the right platform based on their business model and ambition. We’ve developed GrebCommerce™, a proven headless accelerator for Centra and Norce used by 50+ brands. It offers faster time-to-market, lower cost of ownership, and a scalable architecture built to handle millions of orders. With GrebCommerce™, you invest in what’s unique to your brand — not in building the basics from scratch. Voyado Elevate and Voyado Engage are both ready-made integrated to GrebCommerce™. We are recognised globally for our expertise in e-commerce design and digital flagship art direction, helping brands turn their vision into exceptional customer experiences. Our design offering is often bundled with our technology services, but also frequently provided as a standalone service, as it is platform and tech agency agnostic. Grebban is also a strategic partner for loyalty and CRM implementations. With our offering Grebban Flagship Loyalty™, we help brands set new, innovative standards and build their pathway to loyalty together with Voyado Grebban serves both enterprise clients and startups with quality and ambition. We act as experts, consultants, producers or full-stack agency depending on your need and choice. Cross-agency, or by our own. With our global experience and scale, we are used to enterprise-level complexity, program management and delivery. Let’s build your digital flagship store — and take your brand to the next level. Grebban has offices in London, Stockholm, Gothenburg, Copenhagen and Oslo.

About TRY: TRY is a full-service digital commerce and marketing agency specializing in customer-centric solutions that drive business growth. As part of the renowned TRY with more than 400 subject matter experts, we bring together technology, marketing and communication expertise to break down silos and create seamless customer experiences. Our Expertise: We offer comprehensive services across the entire digital ecosystem: • Marketing Automation & CRM: Choice of technology, strategy development, platform implementation and optimization • Digital Commerce Solutions: UX design, frontend and backend development, cloud infrastructure • Strategic Planning: Design sprints, customer journey mapping, and project management • Creative Execution: Data-driven, personalised communications across all marketing channels Voyado Partnership & Expertise: We’ve integrated Voyado Engage and Voyado Elevate for multiple ecommerce clients, connecting them via Evolve to create powerful, unified customer experiences across the entire Voyado suite. We’ve worked closely with Voyado for several years, keeping pace with their product development and new features. TRY handle everything from technical implementation and ongoing maintenance to development and strategic guidance. Our hands-on experience means we know what works, what doesn’t, and how to get the most value from your Voyado investment. Our Approach: We believe in understanding the full picture. By integrating technology, marketing, and communication expertise, we help you build better, more customer-centric digital ecommerce services that enhance engagement throughout the customer journey. Our approach ensures every touchpoint is valuable and relevant, driving both customer satisfaction and business results. Partnership That Fits Your Needs: We’re hands-on partners ready to support you at any stage of your marketing automation journey—whether you’re selecting the right technology, building a one-to-one communication and loyalty strategy, or implementing creative executions.We don’t believe in one-size-fits-all solutions. Each client has unique challenges and needs, so we tailor our working processes and collaborations to fit your company and project in the best possible way. Let’s Connect TRY operates across the Nordics and Europe with offices in Stockholm, Oslo, Bergen, and Riga. Get in touch to learn more about our services, case studies, and work processes.

Ivo Experience are e-commerce specialists helping nordic retailers and e-commerce brands with growth. Our main focus is increasing sales by increasing traffic (SEO & Ads), conversion rate optimization (CRO) and loyalty (CRM). We work closely with our clients to engage users across the user journey, and our integrated teams provide a holistic approach to ensure all channels are synchronised. Our teams consist of UX-designers, analysts, CRO-experts, CRM and e-com managers.

Forte Optimize is a digital marketing agency focusing on Growth Marketing, meaning helping our clients to generate more traffic to their digital channels. Forte Optimize help our clients with optimization for organic traffic, paid marketing and 1:1 communication with more relevance for each customer to increase conversions. We have a strategic approach to how we advice and help our clients to succeed.

Leaf is a technology and data science company delivering performance intelligence solutions for next-gen ecommerce brands. Through a hybrid of hands-on expertise and our solutions Signal & Answers, we power superior decision-making and paid media spend efficiency for brands like ThruDark, SURI and DASH Water. We’re headquartered in the UK with a remote team that extends from Costa Rica to Jakarta, giving us 24hr coverage, many languages & glocal knowledge.

We’re a niche agency specializing in Customer Experience, Loyalty and CRM - and we’re here to help you reach your goals. With years of experience both on the client side and as consultants, we don’t just talk the talk — we’ve actually walked in your shoes. From big-picture strategy to hands-on execution, we’ve got you covered. No fuzz — just a dedicated team that loves rolling up our sleeves to help you grow and succeed. We know Voyado Engage inside and out, and we can help you: • Set up marketing automations that actually work • Design seamless, personalized customer journeys • Fine-tune your processes for smarter segmentation and communication • Build loyalty concepts and incentive programs that drives real results • Design engaging and pragmatic CX and CRM strategies • Take some of the weight off your shoulders (we know how lonely it can get sometimes…) Not sure where to start? Let us do an audit to uncover gaps and, of course, the classic "low-hanging fruit." The best part? We’ll be right there with you to fix it. Also, we are kind of nice people, too!

Nexer is a global tech company offering expertise in digital transformation, IT, and strategy. We help businesses innovate and grow through advanced technology solutions in for ex. E-commerce, PIM & communication, also including software development, AI, strategy, and cloud services. With a focus on sustainability and future-proofing, We partner with clients to drive success in an ever-evolving digital landscape. Nexer is a global tech company and we partner with clients across diverse industries, from startups to multinational corporations. With a presence in over 15 countries, Nexer provides tailored digital transformation solutions, helping businesses of all sizes innovate and thrive in a competitive global market.

Digital Growth Agency of The Future! We bring together unparalleled stars in e-commerce, digitalization, and business development under one roof—ready to accelerate your business. With deep expertise, we don’t just strategize; we roll up our sleeves and get things done, always with growth and results as our top priority. Your challenges fuel our passion, and we approach every project with a real, hands-on understanding of what it takes to succeed in today’s digital landscape. We're not just talking the talk—our knowledge comes from years of experience and a genuine love for the craft.

XSARUS is a digital commerce agency with a top position in the Benelux market. We help manufacturers, wholesalers and retailers to realize omnichannel e-commerce at the highest level. We do this with an integrated view that shapes the digital transformation of our customers.

At Web2Media, we are a full-service digital marketing agency with a comprehensive approach to helping businesses succeed in the digital landscape. Our team of over 75 specialists brings expertise across key areas such as SEO, paid media, social media management, and marketing automation. We focus on creating customer-centric solutions, combining strategic insights with the latest technology to drive results. With Voyado, we specialize in retail automation, enabling brands to deliver highly personalized, omni-channel experiences that take the customer experience to new heights through loyalty and engagement across all touchpoints.

Geta is a leader in comprehensive e-commerce solutions, employing eight Optimizely Most Valued Professionals (OMVPs) and collaborating with Optimizely for over a decade. Our expertise extends to platforms like Microsoft Dynamics and InRiver PIM, and we provide omnichannel/OMS solutions in partnership with Omnium. At Geta, we focus on commerce solutions that integrate physical and digital interactions. As a full-service partner, we support every phase of your online shopping success—from planning and execution to achieving your goals. Our team consists of consultants, designers, developers, marketers, and technical solution managers who approach each project with a holistic understanding. With Geta, you can trust that we will help you create scalable solutions that are built for the future.