Voyado Service partners

At Us, we’re your team-as-a service partner, focused on delivering real, measurable impact no fluff, just action. From branding and content creation to marketing automation, data analysis, and AI-enhanced strategies, we optimize the entire customer journey to help you connect with and retain your audience effectively. We’ve worked with leading brands like Horta, ApriL, Stad Antwerpen, and LensOnline, where we helped implement a subscription model that drove significant repeat purchases. Our approach? No endless strategies or overcomplicated plans—just practical, hands-on solutions that deliver results fast. With the support of the Xplore Group (part of Cronos) expertise, we don’t just talk about innovation; we make it happen. Whether it’s refining your digital marketing or solving operational challenges, we’re here to roll up our sleeves and get the job done. Let’s skip the blabla and get straight to work—together. We are Us. Full funnel Digital Marketing | Performance & Data | Branding | UX/UI | Marketing | Consultancy

At Avensia, we are experts in modern commerce. Our talented team provides businesses with tailored strategies and the most relevant technology for e-commerce, omnichannel, customer experience, and information management. With over 20 years of expertise and a team of more than 300 modern commerce specialists, we empower B2C and B2B companies across Europe, North America, and APAC to accelerate growth and achieve long-term success. Avensia has a long-standing partnership with Voyado and has delivered dozens of successful implementation projects. Not only do we know the Voyado platform inside and out to ensure it works in perfect harmony with your commerce tech infrastructure. Our team also include CX and loyalty experts to ensure you’ve got the strategy, processes and organization in place to be a winner. With Avensia as Your Voyado Partner You’ll Get: • Strategic advisory in customer experience, loyalty and engagement • Voyado implementation expertise including certified consultants • Tailored configuration, change management and training unique to your business needs • UX design support to ensure communication assets are developed according to UX best practices and your brand guidelines • Pre-packaged connectors to our proven e-commerce frameworks Avensia Nitro and Avensia Excite Our experts have extensive experience of working hands-on in Voyado. We’ll help you set up new marketing automations, create seamless customer journeys and optimize internal processes for customer segmentation and communication. Not sure where to start? Let our team conduct a customer experience audit to uncover gaps and identify areas for improvement. Learn more at avensia.com

Oculos is the Nordic region's leading agency for CRM, loyalty, and Marketing Technology. We help brands design and implement impactful customer dialogues, loyalty programs, bonus schemes, and marketing automation. With a passion for innovation and results-driven solutions, we empower businesses to build deeper customer connections and drive sustainable growth. As part of the Ahead Group Norway AS network, we bring extensive expertise and resources to every collaboration. Partnering with Voyado, we combine cutting-edge technology with our industry-leading capabilities to deliver exceptional value and measurable results. Why partner with Oculos? • Expertise in CRM, loyalty, and Marketing Technology across the Nordics. • Proven success in creating customer dialogues, loyalty programs, and marketing automation. • A trusted partner in the Ahead Group Norway AS network. • Seamless integration with Voyado's advanced technology. • A commitment to measurable results and long-term growth for your brand. With Oculos, you can elevate your customer experience strategy. Learn more at Oculos.no.

We are Wolfpack, a digital commerce agency. We create seamless and future-proof buying and customer experiences tailored to the specific needs of our clients. From strategy to execution, from customer journey to system integration.

Our consultants use a data-driven approach to help you achieve measurable growth from your existing customers. With deep CRM expertise, we provide long-term value tailored to your needs. Whether you're looking to enhance your CRM strategy or need operational support to manage campaigns and customer journeys, our insourced consultants are here to help. We combine strategic insight with hands-on execution to improve customer retention and lifetime value. By understanding your customers’ journeys, we focus on the key factors that drive real value from a retention perspective. Our services include analysis, strategic guidance, implementation, evaluation, and hands-on execution.

Nexer is a global tech company offering expertise in digital transformation, IT, and strategy. We help businesses innovate and grow through advanced technology solutions in for ex. E-commerce, PIM & communication, also including software development, AI, strategy, and cloud services. With a focus on sustainability and future-proofing, We partner with clients to drive success in an ever-evolving digital landscape. Nexer is a global tech company and we partner with clients across diverse industries, from startups to multinational corporations. With a presence in over 15 countries, Nexer provides tailored digital transformation solutions, helping businesses of all sizes innovate and thrive in a competitive global market.

Ivo Experience are e-commerce specialists helping nordic retailers and e-commerce brands with growth. Our main focus is increasing sales by increasing traffic (SEO & Ads), conversion rate optimization (CRO) and loyalty (CRM). We work closely with our clients to engage users across the user journey, and our integrated teams provide a holistic approach to ensure all channels are synchronised. Our teams consist of UX-designers, analysts, CRO-experts, CRM and e-com managers.

Itonomy is an e-commerce specialist focused on developing solid, seamless, and innovative online experiences — strategies that add real value and support sustainable growth for their partners. As an omnichannel expert, Itonomy ensures that every touchpoint is perfectly connected, with the fusion of online and offline worlds playing a key role in their strategic approach.

digital dna is a boutique consultancy specializing in retail technology transformation. As vendor-agnostic advisors, we operate exclusively on our clients' side to deliver measurable business outcomes. Our expertise: • Closing operational capability gaps in retail organizations • Guiding strategic vendor selection processes • Managing end-to-end implementations from planning to go-live • Orchestrating external partners including technology vendors and system integrators What sets us apart: Our dedicated change management and organizational design practice ensures that technology investments translate into lasting organizational transformation and ROI. Select clients: Birkenstock, Canyon, Deichmann, REWE

At PHPro, we build and support complex e-commerce platforms and custom web applications — always with full technical ownership. We also offer technical consultancy: experienced specialists who temporarily or permanently strengthen your team with the same expertise and dedication as in our own projects. Clients choose us for our unmatched transparency around scope, planning, and budget, and for the way we actively involve their team throughout the entire process. With more than 60 in-house experts, 15 years of experience, and a broad portfolio of certified partnerships including Magento, Adobe Commerce, Hyvä, Sulu CMS, Marello, and OroCommerce, we deliver digital solutions and team augmentation that are reliable, scalable, and future-proof. Always with a personal touch.

Forte Optimize is a digital marketing agency focusing on Growth Marketing, meaning helping our clients to generate more traffic to their digital channels. Forte Optimize help our clients with optimization for organic traffic, paid marketing and 1:1 communication with more relevance for each customer to increase conversions. We have a strategic approach to how we advice and help our clients to succeed.

PearlConvert is one of the largest digital commerce agencies in the Nordics, with 130+ eCommerce experts ranging from developers to experts in loyalty, UX and digital marketing. Our vision is to create the best digital commerce experiences in the Nordics - maybe even the world. For us, this does not imply building the most legendary JavaScripts or winning marketing awards (although we love that too!), but rather having the most successful and satisfied customers. To achieve this, we believe in a holistic approach tailored to each individual customer, based on the best technology and competence available. PearlConvert has quickly evolved into one of the largest agencies in digital commerce in the Nordics, and today we are 130+ experts ranging from developers to experts in UX, CX and marketing. Our services • Commerce solutions • Strategy • User Experience & CRO • PIM & DAM • Loyalty & CRM • eCommerce management & digital marketing • Hosting & support All about the results We believe that anyone can deliver bits & bytes, but real success is measured by our ability to create results for our customers. This is why we obsess about focusing on value driven initiatives on both strategic and operational levels, and fostering long-term relationships with our customers. Trusted by the best Today, we are lucky enough to work with the best customers, colleagues and technologies in the industry. Our customers are found in a wide range of different industries, sizes and markets (B2B & B2C). Many are market leaders and large enterprises with a clear goal of setting the bar within digital commerce. A part of PearlGroup PearlConvert is a part of Pearl Group. With 330+ employees in 6 countries, Pearl Group is one of the largest partners within business solutions (ERP), digital commerce, insight, loyalty & CRM in the Nordics.

We are an award-winning Shopify & Shopify Plus agency who help ambitious brands across the world make profitable ecommerce websites. As Shopify experts, we craft ecommerce solutions that engage customers and build with cutting edge Shopify technology to help merchants reach their strategic objectives.

Vaimo is one of the world’s most respected experts in digital commerce and customer experiences. For us, experience is everything. It is at the heart of all we do, and we are leading the way in delivering on it in these fields: • Digital Commerce • Content Management • Data Management • Insights & Activation As a full-service digital experience agency, we deliver consulting, design, development, support, and analytics services within all four fields. We are a global partner with a local presence, focused on cultivating close, long-term relationships with our clients. We work with brands, retailers, manufacturers, and organizations all over the world and have over 650 employees based in offices in more than 15 markets across EMEA, APAC, and North America.

Through marketing, tech, and innovation, NoA secures customer-driven growth for your business. We strengthen and expand your customer base, make them more loyal, and make sure that they contribute to your success and profitability. All of which is accomplished through collaboration – with you and across our capabilities.

Unlock the Full Potential of Voyado with WHAT/ABOUT At WHAT/ABOUT, we help you navigate the complexities of the digital landscape. With years of experience in e-commerce, omnichannel strategies, and digital transformation, we believe your organization already has the insights it needs—we’re here to guide you in the right direction. With our extensive experience in Voyado and the CXP space, we ensure you make the right decisions to create a seamless and personalized loyalty experience that aligns with your brand. Our goal is to help you maximize the value of your tools while equipping your team with the knowledge and capabilities to drive long-term success. Let’s make Voyado work for you—effectively, strategically, and to its full potential.

We guide retailers and wholesalers overcome their e-commerce growth ceiling. About SCAPE The e-commerce market is maturing, bringing about various developments such as scaling up, increasing customer expectations, and the entry of international players into the market. Additionally, the pace of change is accelerating. Organizations are noticing that: • Growth is no longer automatic. • They lack sufficient capacity and seniority in-house. • E-commerce processes need improvement. • Technology has become a limiting factor. • Customer behavior is changing constantly. • Data needs to be leveraged for decision-making and optimization. SCAPE helps organizations overcome e-commerce challenges through strategic advice and hands-on guidance. We develop actionable plans, execute them effectively, and ultimately transition the project back to the internal team, empowering them with the knowledge and skills needed to sustain success. SCAPE <3 Voyado Customer data, CDP, personalisation and loyalty are important in remaining relevant in the changing customer behavior. And that's exactly why we partner with Voyado! We can assist you with your Voyado implementation and continuously developing and/or executing your customer experience roadmap (improving conversion, AOV, CLV, NPS, ROAS and more), leveraging the tool fully and creating meaningful and lasting customer relationships.

We’re a niche agency specializing in Customer Experience, Loyalty and CRM - and we’re here to help you reach your goals. With years of experience both on the client side and as consultants, we don’t just talk the talk — we’ve actually walked in your shoes. From big-picture strategy to hands-on execution, we’ve got you covered. No fuzz — just a dedicated team that loves rolling up our sleeves to help you grow and succeed. We know Voyado Engage inside and out, and we can help you: • Set up marketing automations that actually work • Design seamless, personalized customer journeys • Fine-tune your processes for smarter segmentation and communication • Build loyalty concepts and incentive programs that drives real results • Design engaging and pragmatic CX and CRM strategies • Take some of the weight off your shoulders (we know how lonely it can get sometimes…) Not sure where to start? Let us do an audit to uncover gaps and—of course—the classic "low-hanging fruit." The best part? We’ll be right there with you to fix it. Also, we are kind of nice people, too!

XSARUS is a digital commerce agency with a top position in the Benelux market. We help manufacturers, wholesalers and retailers to realize omnichannel e-commerce at the highest level. We do this with an integrated view that shapes the digital transformation of our customers.

Beet is a full-service digital marketing agency with a specialized Marketing Automation & CRM team. We help brands integrate, implement and scale customer experiences across markets, brands and channels, from strategy and journey design to technical delivery and continuous optimization. As a Voyado partner, we combine two complementary capabilities: CRM and marketing automation together with commerce-focused personalization. By connecting customer insights, product interest and behavioural data with lifecycle communication, we strengthen the insight loop across the entire purchase-to-retention journey, turning data into more relevant experiences that drive measurable growth. We often work as an extension of in-house MA, CRM and e-commerce teams, connecting stakeholders across marketing, data and commerce to speed up time-to-value. With Beet, you get access to a full team of specialists covering strategy, analysis, technical delivery, integrations and operations plus close collaboration with Beet’s experts across other marketing channels to improve performance across the funnel. WHY it matters Because relevance drives results. When customer and product behaviour is connected to lifecycle communication, you improve the experience at every touchpoint, and continuously turn insights into actions. This helps you achieve: • Higher conversion and stronger customer experience through relevance and personalization • Increased retention and CLV through lifecycle journeys and continuous optimization • Reduced churn by improving segmentation, timing and orchestration across touchpoints • Faster time-to-value with a structured, hands-on delivery model • Scalable ways of working that support multi-market and multi-brand growth HOW we work A structured, cross-functional approach that combines strategy, technical foundations, activation and continuous improvement, tailored to your organization and pace. We support you with: • Strategy & customer experience: lifecycle mapping, goals & KPI framework, roadmap and prioritization • Technical implementation & integrations: tracking/event structure, data foundations, system integrations, QA/testing • Activation & scaling: journeys, automations, templates and rollout playbooks across markets/brands • Operations & optimization: training, governance, performance analysis and continuous improvements TRUSTED by respected brands Such as Dustin, Swedish Match, Marshall, Postkodlotteriet, LRF Media, VaccinDirekt and STIGA Sports.