Voyado Service partners

By connecting data and insights to creativity and technology, we create customer experiences and robust solutions centered around the user. Design, development of digital products and platforms, brands, marketing, e-commerce, and data analytics are our primary expert areas.

Frend is a leading full-service eCommerce agency, building scalable platforms for small and medium-sized businesses. Since 2012, we have been a trusted, long-term partner, helping our clients maximize the value of their eCommerce sites, CMS, technical architectures, CRM, loyalty programs, and marketing automation efforts. We are proud to have Holzweiler as a mutual client with Voyado Engage, where Frend has played an active role in driving their strategic work around loyalty and customer engagement.

We guide retailers and wholesalers overcome their e-commerce growth ceiling. About SCAPE The e-commerce market is maturing, bringing about various developments such as scaling up, increasing customer expectations, and the entry of international players into the market. Additionally, the pace of change is accelerating. Organizations are noticing that: • Growth is no longer automatic. • They lack sufficient capacity and seniority in-house. • E-commerce processes need improvement. • Technology has become a limiting factor. • Customer behavior is changing constantly. • Data needs to be leveraged for decision-making and optimization. SCAPE helps organizations overcome e-commerce challenges through strategic advice and hands-on guidance. We develop actionable plans, execute them effectively, and ultimately transition the project back to the internal team, empowering them with the knowledge and skills needed to sustain success. SCAPE <3 Voyado Customer data, CDP, personalisation and loyalty are important in remaining relevant in the changing customer behavior. And that's exactly why we partner with Voyado! We can assist you with your Voyado implementation and continuously developing and/or executing your customer experience roadmap (improving conversion, AOV, CLV, NPS, ROAS and more), leveraging the tool fully and creating meaningful and lasting customer relationships.

TCOG is a Trusted Microsoft Dynamics ERP partner with a strong focus on the Fashion, Retail, Hospitality and Industry business. What sets us apart is our unique proposition: combining (Fashion) wholesale and retail functionalities into one central solution. With more than a hundred dedicated employees spread across offices in Turnhout, Merelbeke, and Nieuwegein, we are working on the software of today and the future.

blubolt is the eCommerce agency helping brands extract maximum value from their digital marketing investment through superior conversion and brand experience on Centra and Shopify Plus. We offer a full suite of integrated digital commerce services, including design and brand (digital brand experience, user research and journeys, UX and UI design), technology (new builds, site takeovers and custom integrations), data and performance (CRO, SEO, automation marketing, analytics and reporting), and ongoing client support. Our clients include RIXO, Never Fully Dressed, Bella Freud, Green People, Casablanca, Abbott Lyon, WYSE London, Lazy Oaf, G.H. Bass, WatchHouse Coffee, Abbott Lyon, Teapigs and Robert Welch.

Unlock the Full Potential of Voyado with WHAT/ABOUT At WHAT/ABOUT, we help you navigate the complexities of the digital landscape. With years of experience in e-commerce, omnichannel strategies, and digital transformation, we believe your organization already has the insights it needs—we’re here to guide you in the right direction. With our extensive experience in Voyado and the CXP space, we ensure you make the right decisions to create a seamless and personalized loyalty experience that aligns with your brand. Our goal is to help you maximize the value of your tools while equipping your team with the knowledge and capabilities to drive long-term success. Let’s make Voyado work for you—effectively, strategically, and to its full potential.

IDHL's team of experts across the UK and US is dedicated to accelerating growth through digital performance marketing, web and ecommerce solutions, and data intelligence. IDHL deliver integrated strategies to drive tangible business outcomes for their clients.

Geta is a leader in comprehensive e-commerce solutions, employing eight Optimizely Most Valued Professionals (OMVPs) and collaborating with Optimizely for over a decade. Our expertise extends to platforms like Microsoft Dynamics and InRiver PIM, and we provide omnichannel/OMS solutions in partnership with Omnium. At Geta, we focus on commerce solutions that integrate physical and digital interactions. As a full-service partner, we support every phase of your online shopping success—from planning and execution to achieving your goals. Our team consists of consultants, designers, developers, marketers, and technical solution managers who approach each project with a holistic understanding. With Geta, you can trust that we will help you create scalable solutions that are built for the future.

Beet is a full-service digital marketing agency with a specialized Marketing Automation & CRM team. We help brands integrate, implement and scale customer experiences across markets, brands and channels, from strategy and journey design to technical delivery and continuous optimization. As a Voyado partner, we combine two complementary capabilities: CRM and marketing automation together with commerce-focused personalization. By connecting customer insights, product interest and behavioural data with lifecycle communication, we strengthen the insight loop across the entire purchase-to-retention journey, turning data into more relevant experiences that drive measurable growth. We often work as an extension of in-house MA, CRM and e-commerce teams, connecting stakeholders across marketing, data and commerce to speed up time-to-value. With Beet, you get access to a full team of specialists covering strategy, analysis, technical delivery, integrations and operations plus close collaboration with Beet’s experts across other marketing channels to improve performance across the funnel. WHY it matters Because relevance drives results. When customer and product behaviour is connected to lifecycle communication, you improve the experience at every touchpoint, and continuously turn insights into actions. This helps you achieve: • Higher conversion and stronger customer experience through relevance and personalization • Increased retention and CLV through lifecycle journeys and continuous optimization • Reduced churn by improving segmentation, timing and orchestration across touchpoints • Faster time-to-value with a structured, hands-on delivery model • Scalable ways of working that support multi-market and multi-brand growth HOW we work A structured, cross-functional approach that combines strategy, technical foundations, activation and continuous improvement, tailored to your organization and pace. We support you with: • Strategy & customer experience: lifecycle mapping, goals & KPI framework, roadmap and prioritization • Technical implementation & integrations: tracking/event structure, data foundations, system integrations, QA/testing • Activation & scaling: journeys, automations, templates and rollout playbooks across markets/brands • Operations & optimization: training, governance, performance analysis and continuous improvements TRUSTED by respected brands Such as Dustin, Swedish Match, Marshall, Postkodlotteriet, LRF Media, VaccinDirekt and STIGA Sports.

THREE.E is an e-commerce and marketing consultancy supporting companies in building and scaling sustainable digital businesses. With strong inhouse experience from leading e-commerce organizations, THREE.E combines strategic advisory, hands-on execution and team enablement to deliver measurable business results.

Leaf is a technology and data science company delivering performance intelligence solutions for next-gen ecommerce brands. Through a hybrid of hands-on expertise and our solutions Signal & Answers, we power superior decision-making and paid media spend efficiency for brands like ThruDark, SURI and DASH Water. We’re headquartered in the UK with a remote team that extends from Costa Rica to Jakarta, giving us 24hr coverage, many languages & glocal knowledge.

We build unforgettable online experiences for the world’s leading fashion and lifestyle brands. Redefining the future of digital commerce. WHO WE ARE Award-winning, creatively led digital commerce agency who create bespoke solutions for fashion, beauty & lifestyle brands with offices in London & Auckland. A global team of developers, designers, strategy experts and project managers, our mission is to redefine the future of digital commerce. WHY WORK WITH US We believe that digital success is led by creating unforgettable experiences that build an emotional bond between customer and brand. We work alongside your team to craft a first-class digital experience for your customers that will deliver results and drive growth. Our extensive experience working with luxury and premium brands allows us to understand the needs of your business and customers. DESIGN One of the key reasons brands choose to work with Limesharp is due to our design and customer led approach. Founded in 2006 we have consistently demonstrated a unique ability to bridge the gap between design and technology. Every brand and business is unique which is why we take a bespoke approach to design which is reflected in our diverse portfolio of work. STRATEGY Our extensive experience in digital commerce has given us exposure to brands and businesses at different parts of their journey from fast growing brands in their infancy through to established, global brands. Our team of strategists are able to formulate 12 - 24 month roadmaps across each digital commerce channel with results driven actions at the core. To formulate strategic roadmaps we carry out extensive customer and brand research that delivers actionable insights. Data plays a crucial role in providing us with the necessary information to deliver positive change but when this is paired with creatively driven brand experiences we are able to forge emotional brand connections. TECHNOLOGY We actively promote an agnostic approach to designing technical solutions. Modern SAAS platforms free brands from technical debt and scalability challenges resulting in a greater focus towards growth. We have experience and expertise in helping brands select, implement and integrate these products to achieve business requirements.

At Web2Media, we are a full-service digital marketing agency with a comprehensive approach to helping businesses succeed in the digital landscape. Our team of over 75 specialists brings expertise across key areas such as SEO, paid media, social media management, and marketing automation. We focus on creating customer-centric solutions, combining strategic insights with the latest technology to drive results. With Voyado, we specialize in retail automation, enabling brands to deliver highly personalized, omni-channel experiences that take the customer experience to new heights through loyalty and engagement across all touchpoints.

With over 10 years of experience in fashion, we know the market, the brands, and the end-user. At Tailor Digital, we turn this expertise into smart data to drive growth—refining marketing, optimizing returns, and boosting conversions for 75+ leading fashion brands and retailers. Tailor Digital: Your Digital Fashion Agency for data-driven growth.

digital dna is a boutique consultancy specializing in retail technology transformation. As vendor-agnostic advisors, we operate exclusively on our clients' side to deliver measurable business outcomes. Our expertise: • Closing operational capability gaps in retail organizations • Guiding strategic vendor selection processes • Managing end-to-end implementations from planning to go-live • Orchestrating external partners including technology vendors and system integrators What sets us apart: Our dedicated change management and organizational design practice ensures that technology investments translate into lasting organizational transformation and ROI. Select clients: Birkenstock, Canyon, Deichmann, REWE

Columbus is a global IT services and consulting company with over 2,000 employees supporting more than 5,000 customers worldwide. We empower ambitious businesses to digitally transform, optimise, and future-proof their operations. Specialising in retail, distribution, food, and manufacturing industries, we deliver tailored solutions combining deep industry expertise, advanced technology capabilities, and a customer-centric approach. Columbus has offices and partners all over the world and we can deliver our solutions and services locally – on a global scale.

When we founded Partnersense, we had an abstract idea of working differently. With experience from a large number of customers and big employers, we knew that things could be done in a way that was more efficient, more fun, and yielded better quality and results. Partnersense is a Swedish tech firm dedicated to revolutionizing e-commerce by aligning technical innovation with business needs. Our team specializes in creating customized digital commerce solutions, leveraging extensive experience in the Nordic market to help clients elevate customer experience and operational efficiency. Our approach combines technical expertise with strategic insights to deliver scalable, high-performing platforms tailored to each client’s unique requirements. In collaboration with Voyado, we bring an advanced suite of tools specifically designed to enhance customer loyalty and engagement. Voyado’s powerful CRM and customer insights capabilities complement our own, enabling us to integrate comprehensive customer data management and automation into our solutions. Together, we enable businesses to understand their customers deeply and engage them meaningfully throughout the customer lifecycle. This partnership ensures that our clients can build stronger, more personalized customer relationships, driving both retention and growth in an ever-competitive digital landscape .

Itonomy is an e-commerce specialist focused on developing solid, seamless, and innovative online experiences — strategies that add real value and support sustainable growth for their partners. As an omnichannel expert, Itonomy ensures that every touchpoint is perfectly connected, with the fusion of online and offline worlds playing a key role in their strategic approach.

At Us, we’re your team-as-a service partner, focused on delivering real, measurable impact no fluff, just action. From branding and content creation to marketing automation, data analysis, and AI-enhanced strategies, we optimize the entire customer journey to help you connect with and retain your audience effectively. We’ve worked with leading brands like Horta, ApriL, Stad Antwerpen, and LensOnline, where we helped implement a subscription model that drove significant repeat purchases. Our approach? No endless strategies or overcomplicated plans—just practical, hands-on solutions that deliver results fast. With the support of the Xplore Group (part of Cronos) expertise, we don’t just talk about innovation; we make it happen. Whether it’s refining your digital marketing or solving operational challenges, we’re here to roll up our sleeves and get the job done. Let’s skip the blabla and get straight to work—together. We are Us. Full funnel Digital Marketing | Performance & Data | Branding | UX/UI | Marketing | Consultancy

At PHPro, we build and support complex e-commerce platforms and custom web applications — always with full technical ownership. We also offer technical consultancy: experienced specialists who temporarily or permanently strengthen your team with the same expertise and dedication as in our own projects. Clients choose us for our unmatched transparency around scope, planning, and budget, and for the way we actively involve their team throughout the entire process. With more than 60 in-house experts, 15 years of experience, and a broad portfolio of certified partnerships including Magento, Adobe Commerce, Hyvä, Sulu CMS, Marello, and OroCommerce, we deliver digital solutions and team augmentation that are reliable, scalable, and future-proof. Always with a personal touch.